Airpaz User Reviews

Customer Experience

Positive experience32.4% of reviews
Neutral2.2% of reviews
Negative experience65.3% of reviews

~ Based on 225 written reviews from the US App Store.

What users say

Is Airpaz Safe?

Airpaz: Flight & Hotel Booking appears safe based on user ratings. AppsHunter Safety Score for Airpaz is 90/100.

This assessment is based on 1,316 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.3% of ratings point to a safe experience
3.0% of ratings suggest some concerns
8.7% of ratings point to a risky experience

~ Based on 1,316 App Store ratings for Airpaz.

Is Airpaz Legit?

Airpaz: Flight & Hotel Booking appears to be a legitimate app. AppsHunter Legitimacy Score for Airpaz is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

เที่ยวบินเลื่อนไม่แจ้ง และขอ Refund ยาก

เที่ยวบินเลื่อน และ ยกเลิก 3 รอบแล้วไม่มีโทรหรือการแจ้งใดๆ จากแอป คืนเงินก็ไม่ได้ ติดต่อก็ยาก ต่างจากของ Trip.com ที่บริการดีกว่า หลังจากนี้คงจะลบ app airpaz ทิ้ง ไม่ใช้แล้ว หลังจากที่เคยใช้มาตลอด ตอนนี้ขอRefund มา บอกว่าภายใน 50 วันทำการ ตอนนี้เดือน 9 แล้ว ยังไม่ได้เงินคืน

Siriluck

ดีค่ะจองกับบริษัทไม่เคยมีปัญหาเลย

buying ticket

expensive also the promo code is not reliable.

Bad service

My flight was changed and I cannot get any confirmation or evidence, when I speak to aippaz I go round in circles would never book with them again

cheating

It changed the name automatically to someone else after payment

Good Service

Easy and ready to fly

Peu fiable

La liste des vols n’est pas à jour.
Au moment de payer cela peut poser problème.
Pas fiable

Final price cost more with the promo code than without it.

Went through the entire rigorous signing up process only to find that the promo code, the reason I signed up for the app, actually adds money to the total price.Additionally there's no way to contact them.

สะดวก

ใช้ง่าย

Great!

I hope this app will work accurately and genuinely for a long period of time.

Scam do not use

I selected my dates and booked my flight, however the itinerary after I paid were not the dates I chose. I contacted Airpaz and they told me I need to pay a change fee and no refund is allowed. The app made an error but I was forced to pay. Now I’m still waiting for the new tickets to be confirmed. Really hoping it goes through considering how much money I already paid for a mistake that wasn’t my fault. I don’t recommend the app as others have mentioned, it’s buggy and unreliable.
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Descuentos engañosos!

Te descargas la app porque te ofrecen grandes descuentos y luego cuando vas a finalizar la compra de tu vuelo, te descuentan menos de la mitad del “gran” descuento que mencionaban y al final según con lo que pagues, te ponen recargos.. no recomiendo esta app a menos que te guste que te engañen

Scam

My card got charged but the booking was unsuccessful. So they took my money. The customer service is awful.

Easy to use

Good app easy to find fights fair price.

Horrific app, terrible customer experience

Cycle on chat for hours, no resolution, no human, times out at the moment issues supposedly escalate to a real agent. Fraudulent refund process that automatically denies correct submissions yet the airline confirms AirPaz never reaches them. Will never use again and suggest you don’t bother unless you want your money to be siphoned off by a shill company. Will be reporting to credit agencies and seeking redress through international channels.
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Date change and refund

The customer service is not professional and the app is not clear about the payments. Not a helpful app just they look for their benefits.

6時間の遅延、事前連絡なし!

6時間の遅延連絡なしでトランジットできず、航空会社はAirpazに3度事前連絡したそうだが、登録のアドレスには連絡なしで朝04:00に空港カウンターで遅延が判明。航空会社はAirpazに返金手続きを目の前でしたはずなのに、申請承認が時間切れで返金不可のメールが届きました。絶対にこの会社はやめた方がいいです!いい加減すぎます。詐欺に等しい!

Travel

Best services

Good Day

It is good for some conveniences but for the rescheduling of flight situations, its causing more damage than help. The rescheduling price is like buying a new ticket. Its still good to book directly on the airline app. You know, for the free first time flight change then just add a few extra for the difference of the ticket. I use Airpaz now only for searching available flights on three airlines (Airasia, Cebu Pacific, and PAL) to save time and then book directly on their respective apps.
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ลืมเลือกที่นั่ง

ทำอย่างไรได้บ้างคะ