Excellent!
The easiest and quickest ways to get your money! Specially if you are a freelancer like me!
Excelente app
Excelente app para compra de artículos y beneficios digno
Fácil y rápida
Simplemente simplifica el proceso de envío de dinero a nuestros familiares y amigos
You must use it
Best of best
Great app for freelancers
Fast, smooth and professional app for freelancer payment method needs.
Excelente servicio
Uno de las mejores app que uso
Scam
This is a scam! Do not use, you send crypto to it and then you can’t get the card because it won’t stop pending then you can’t withdraw youe money! This is a scam, do not use!
Mr
I am extremely disappointed with this service. A MoonPay Direct transfer was initiated from my AirTM account on 22 July 2026 to my local UK bank account. More 11 working days now, the funds have still not arrived. This is my first time using it. Customer support has not resolved the issue and doesn’t respond anymore, and the delay is unacceptable. I hope I have not been scammed. I hope this issue is addressed promptly and that better support is provided to customers facing similar situations.
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Response from developer
Hi. We're sorry for the delay and understand your concern. We want to assure you that your case is currently being handled by our team. We appreciate your patience while we complete the necessary checks to resolve it. We'll keep you updated as soon as we have the resolution. Thank you for your understanding.
La mejor
La mejor
Brazon
Muy cómoda para hacer las operaciones
Worst Customer Service Ever
The customer service is horrible. Imaging making a new account for the first time and you can’t even verify your account. After multiple tickets and DAYS, I finally get a response to verify via email, however, It’s been multiple days without a response and my account is limited. Save your trouble with this service unless you’re a masochist.
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Response from developer
Hello Roblance7pr, sorry for the inconvenience, it is not the experience we want for our users, we apologize, please share us your ticket number or your issue/concerns to support@airtm.com. We're here to support. Greetings!
IF I DIE HOLD AIRTM RESPONSIBLE
My account got temporarily disabled since Sunday the 26th of this month July since today I contacted their support no reply or what ever they keep creating a stupid tickets….,I literally have no money on me nothing at all I haven’t eaten well because they held my money
Honestly
The best transaction platform ever
My experience
The App is good can easily transfer money but customer service is very poor it’s been 1 month they didn’t solved my problems,they ignored my emails it’s my experience
Extremely disappointed with customer support and account resolution
I have had a very disappointing experience with Airtm.
My account was restricted because of what was believed to be duplicate accounts. I explained that this was unintentional and cooperated fully with the compliance team, but I have still been left waiting without a clear resolution.
The biggest issue is the lack of communication. I have been unable to access my own funds for an extended period, and updates have been very limited despite multiple support tickets and follow-up emails.
The app itself may work well when everything is normal, but customer support and the time taken to resolve account issues have been extremely disappointing. I hope Airtm improves its response times and communication with customers facing urgent account problems. I am happy to provide any further information to help resolve issue.
I will happily revise my rating if my case is resolved fairly and promptly.
My account was restricted because of what was believed to be duplicate accounts. I explained that this was unintentional and cooperated fully with the compliance team, but I have still been left waiting without a clear resolution.
The biggest issue is the lack of communication. I have been unable to access my own funds for an extended period, and updates have been very limited despite multiple support tickets and follow-up emails.
The app itself may work well when everything is normal, but customer support and the time taken to resolve account issues have been extremely disappointing. I hope Airtm improves its response times and communication with customers facing urgent account problems. I am happy to provide any further information to help resolve issue.
I will happily revise my rating if my case is resolved fairly and promptly.
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Response from developer
Hello Okele, We sincerely apologize for the delay and frustration caused. We have escalated your case directly to our Compliance team, requesting priority and speed. You will receive an update shortly within your open ticket. We appreciate your patience and cooperation as we work to resolve this for you as soon as possible.
No recomiendo
Muchas trabajas te limitan por cualquier cosa y el tike dura dias sin ser atendido no tienen soporte vía llamada y en el chat en vivo te dicen que no pueden ayudarte por alli te piden fotos y verificaciones adicionales aun ya presentando tu verificación, no lo recomiendo para nada si usas este método de pago
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good service
Good
👌🏾
Very very good
Excelente
Lo mejor
Good used experience
The user experience is good so far
