AiSensy Business User Reviews

AiSensy Business
AiSensy Business
AISENSY COMMUNICATIONS PRIVATE LIMITED

Top reviews

Easy to use

The app is easy to use and very smooth, pretty much has all the features needed for marketing i.e. ad manager, campaigns, live chat

UNPROFESSIONALISM AT PEAK - DO NOT PURCHASE ANY PLAN WITH THEM

i have bought an annual plan with them and i’m facing several technical issues. the pdfs i am sending are not being downloaded from customers. upon reaching customer support they are saying the end user’s whatsapp is not updated thats why its not being viewed by them.

i have asked for refund just after one day of purchasing plan and they denied to give refund. never happened with any brand before.
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Dont buy subscription of this app app never work

Dont buy subscription of this app app never work

All in One

The app has all the required features for the marketing. Ads, Campaigns etc.

Don’t buy without knowing anything

This tool shows you 800 and for basic and 2400 for pro, but in reality, we actually go for chart replies to buy the packs in SNC or any platform. What’s this platform really not a worth of our money because the 800 you pay, it doesn’t give you any. Chart supply bots, just give you that to sending a message to thousand members, 500 members hundred members just that’s it in 2400 and 800 it’s not even giving you SMS. If I am not saying, don’t you just think if if you invested in it, you want to run a campaign. They will tell you to run a campaign in inside that tool, but actually the reality I’m a social media marketer. The matter doesn’t allow you to run ads and that too when you go for, we will try to boost our campaign or optimise our campaign in somata. It will not allow you to take amount amount balance recharging, so you will fell into trap because of this I literally I wasted ₹5500 on this tool with a lot of hopes, I am really it’s a waste of money. Don’t buy it. You just do one thing without automation. Also, your campaigns will run if you want you can buy third-party, but don’t attach it to your own ads accounts of your Meta and don’t spoil your business. If a small gap will come your entire business will get ruined so be careful carefully. Don’t by I am again and again saying if you want to do only automation, you can buy, but you have to do from only platforms. Don’t come for Facebook. That’s my talk. Thank you.
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Laggy

Laggy and very slow

Not working

Aap Not Working

Features and Support

Good features easy to use and high learning curve with less efforts. And support team is also very helpful. For example ishan joshi from support and integration teams. Very helpful during setup process.

must use WhatsApp marker ting platform

We’ve been using AiSensy for our business from 5 years and I must say, the experience has been incredible! A big shoutout to Gautam and Priyanshu for their consistent and timely support — they’ve always been just a message away, solving every issue with utmost professionalism and speed.

Thanks to their help, we were able to set up and scale our WhatsApp automation smoothly. If you’re a business looking to engage customers and drive conversions through WhatsApp, I highly recommend AiSensy. Their platform is powerful, and the support team truly cares. 👏

Great work team — keep growing! 🚀
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Waiting for Catalog Sending Option in Chats

The app is working quite fine. But for me catalog sending option is very important. I hope you will add this feature in next update. Thanks

Good

It was an awesome experience using aisensy app
Wonderful experience!

App Review

Amazing Platform and user friendly

Not able to check responses properly

App does not select or copy the phone number of the customer to from the chat page so that we can call them directly.

Its not working in jio network

App is not working on jio network- when i reply from it doe not go

Buggy app

It’s a chat app but it’s impossible to have a chat here.
1. If I have opened the chat and if the customer is replying - it won’t appear in the chat window
2. Also, if I click a notification it shows the chat, shows the new message, but if I send a new message, it doesn’t send even though it says it’s sent. I have to close the app and restart to see those messages.
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Worst Experience with AiSensy – Waste of Time & Money!

I have been using AiSensy API for the last 2 months, and it has been the worst experience so far. ❌

🔹 Major Issues I Faced:
•Messages fail to deliver even after multiple attempts. 📩❌
•No proper customer support to resolve issues. 🚫
•No refund policy – I still have ₹5,000+ balance in my wallet, but no response from them. 💸
•Unreliable service – Not suitable for serious business use.

🚀 Better Alternative: ManyChat – Way more reliable & better customer service!

⚠️ If you value your time & money, avoid AiSensy! Go for a better platform like ManyChat instead.
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Support not good

I’m trying so many days not proper response and proper results in as

They made it just because they wanted to create an app

Not able to reply to a single message. Giving 1 additional star because now I'm able to get updates whenever someone sends a message. There is no option to check older messages.

Amazing app

Smooth UI and experience

Best App

Best app for whatsapp business apis