AJ Bell User Reviews

Customer Experience

Positive experience38.0% of reviews
Neutral12.2% of reviews
Negative experience49.8% of reviews

~ Based on 213 written reviews from the US App Store.

What users say

Is AJ Bell Safe?

AJ Bell: ISA & SIPP investing appears safe based on user ratings. AppsHunter Safety Score for AJ Bell is 92/100.

This assessment is based on 104 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.2% of ratings point to a safe experience
1.9% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 104 App Store ratings for AJ Bell.

Is AJ Bell Legit?

AJ Bell: ISA & SIPP investing appears to be a legitimate app. AppsHunter Legitimacy Score for AJ Bell is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

AJ Bell App

The best financial App out there - user friendly and easy to use

Money can be fun

I love making the choice where I put my savings each month.

Not a fan

I moved from HL as I didn’t like the HL fee structure, way too expensive for the same service. Or so I thought…

Sadly I hate this AJBell app as the figures don’t update often enough and it is not user friendly, visually intuitive and enjoyable as Hargreaves Langsdown. Maybe I don’t get the full benefit as I have transferred instead of started there. I don’t like it so much that I am considering going back to HL even though the fees are much higher!!

Update - I really don’t like their system. I wish one of the developers would download the HL app to see how well the competition does the app. I’m staying with AJ as the fee structure is better, staying but still annoyed
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Response from developer

Thank you for your detailed feedback. We appreciate you choosing AJ Bell and understand your comments around usability and pricing updates. Your feedback has been shared with our Product Development team as we continue improving the app experience.

Good but..

I’d love to see the value each stock gained/lost this week/month on the overview page not just for all time.

Old fashioned but functional

You can tell this is a real native app. UX feels smooth

Great platform

Easy to use and reliable

Excellent app for investing

Great funds and advice. Have learnt and gained a lot from my time using. Would highly recommend.

Rubbish

Outdated app, clunky to use, no way to give feedback through the app. Delays on prices and updates. Doesn’t even show you when you’ve got a secure message. The SpaceX IPO was an absolute shambles from AJ Bell. I wish I’d gone with Trading 212 now.

Siemens Energy

There is now live feed and your prices are sometimes hours behind, you also can’t see the price of the stock in its own currency just sterling, cant see the exchange rate when dealing, only have 10 second to trade and can’t put in limit orders on stocks outside the Uk. For a professional outfit it’s very poor technology.
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Good site but needs some evolution

The site and app is easy to use, and helpful, but it does fall down on up to data analysis of stocks.

Outdated

Clunky. Hugely outdated. Only one extra large iOS widget available, which the balance keeps disappearing after an hour or two. Improve this with balance remaining showing in widgets and offer smaller widget too

Easy of use

Great app and easy to use. Clear information. Make for easy saving for my future.

Want to sell whole holding

Could only sell whole holding by stipulating number of units owned not by simply stating “all” or “whole”

Fix the app

All the money side of things work great but the app is so bad. I can’t even login quickly anymore using faceID and having it put my password in. I have to go to my passwords app and copy and paste it in. This is just the first in a long list of annoying little bugs that shouldn’t be happening. Whole thing should be rebuilt anyway as the UI makes little sense. I like banking with AJ Bell- I do so in spite of this app though
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New investor

Great platform for a new investor

US Equities Limit Orders for SIPP

Why is such a basic function not available?

Can’t buy funds

I have a sipp with cash but can’t buy funds in app. Really poor experience.

Need a lot of improvement

Doesn’t show my analysis and PNL not correct most of the time

Slow and unresponsive

Terribly slow in transferring out ISA for junior

ISA self select

Excellent service from AjB with efficient APP giving instant access to account