Really good but missing a few bits.
Really like the app and platform. Easy to use and looks good. UX better than many other similar systems. Minor gripes include the limited amount of transfer in options, a few missing funds that I would like to have bought and the odd occasion when I couldn’t log in on my phone as it was telling me to approve in the app (on the phone I was trying to log on with!). This last one only happened a few times and in the early days. Been fine for many months. Would recommend (and have done) especially to those who want to keep it fairly simple.
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Overly complicated
Almost completely unintuitive structure
Sipp transfer
My sipp transfer cash has left my investengine account a week ago but hasnt arrived in the destination platform
I have had no explanation whatsoever from investengine and they have not replied to my emails
You need to provide live chat and customer tel number for these urgent occasions to save people being worried days on end
Very unhappy
I have had no explanation whatsoever from investengine and they have not replied to my emails
You need to provide live chat and customer tel number for these urgent occasions to save people being worried days on end
Very unhappy
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App ok but customer service poor
App works ok for me, though not keen on only being able to trade once a day. Worst thing is no replies from customer service and even an ISA transfer in seems to not be actioned for weeks and only then after chasing - but still no email response. Surely you can do better than this…
The money are disappeared
I transferred from my previous Aviva account to here and the pension never arrived. Aviva showed me that the transfer was sent successfully and InvestEngine said that they never received and they don’t show me proofs of contact to Aviva pension.This app is a big scam! Stay away from here! I’m proceeding with a lawyer to find out what happened . They destroyed my life
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