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Monument Bank

Monument Bank

Banking & Lifestyle services

26 ratings
164 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • December 4, 2021
  • July 29, 2026

Developer

Monument Bank Limited
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About

This app offers a range of savings accounts designed for various financial goals, from home deposits to education. It provides a simple mobile interface for account opening and deposits, with dedicated customer support available through multiple channels. Eligible deposits are protected by the Financial Services Compensation Scheme.

✓Multiple savings account options
✓Simple app for account opening
✓Deposits from £25,000
✓Real person customer support
✓FSCS protection
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What users say

Summarized from real user reviews of Monument Bank. Based on 26 reviews and a 4.8/5 average, it highlights the 6 positives and 4 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy to use app
  • 🚀Instant transactions
  • 💰Competitive interest rates
  • 🔒Secure banking
  • 📈Clear account information
  • 🤝Helpful customer service

Negative things

  • 🐛App crashes and bugs
  • 🔒Limited device access
  • 🔍Lack of dark mode
  • 🤔Unfair treatment of loyal customers
See all reviews

What's New in Monument Bank

1.41.0

July 29, 2026

Our latest update includes some minor enhancements and improvements to help give our clients the best possible experience.

User reviews

Most RecentHighest RatedLowest Rated

Monument Absolutely excellent

Great app
Great bank.
Easy to use the app, no hidden guessing, brilliant design (simple is clever).
Highly recommend for easy financial control and good rates.
MarkollavichMarkollavich

Great and fast easy to use

I use monument bank as it’s exactly the same as using a normal bank in every way but you earn great interest on the money you have in your account unlike in all the others that give nothing
IknowzenIknowzen

So user friendly

A great app. Very clear at all stages and very easy to use and choose the best product for you.
GemmaAFGemmaAF

Fab banking app

Love the banking app very easy to understand
Uses normal language
Champion3311Champion3311

Monument App

Truly amazing - the speed and operation of the app is brilliant.
First class service.
Bentley101@Bentley101@
See 159 more reviews

User experience

🐞

Reported Bugs

3 issues

iPad app not working

Bug

Login issues and app freezes

Bug

Account opening process getting stuck

Bug
✨

Requested Features

3 requests

Ability to access account on multiple devices

Feature

Dark mode option

Feature

Alerts for limited access account withdrawals

Feature

FAQ

What does Monument Bank offer?

Monument Bank provides a range of savings accounts tailored for different financial goals, such as saving for a house, wedding, or education. They offer options like Easy Access Savings, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and Easy Access Cash ISA, all with competitive rates. The app also facilitates account opening and deposits, and they emphasize speaking to a real person for support.

What are the key features of the Monument Bank app?

The app is designed for simplicity, allowing users to open an account in minutes and deposit money immediately. Clients can also access customer support through the app via video call or live chat. The app aims to provide a seamless banking experience for its users.

How much money can I deposit with Monument Bank?

You can start saving with Monument Bank from £25,000. Their savings products are subject to specific terms and conditions, and eligibility criteria will be communicated to you during the application process.

Is my money protected with Monument Bank?

Yes, eligible deposits with Monument Bank are protected by the Financial Services Compensation Scheme (FSCS) up to £120,000. This provides a level of security for your savings.

How can I contact Monument Bank customer service?

You can reach the UK-based Client Services team by phone, in-app video call, live chat, or messaging. Their operating hours are Monday, Tuesday, Wednesday, and Friday from 9 am to 6 pm, and Thursdays from 10 am to 6 pm. They are closed on bank holidays and weekends, but you can email them for a response as soon as possible.