Early adopter
I have been with Smile since very soon after it launched. Nothing but good things to say. Being a dedicated internet bank from the start means it has a proven track record and understands the market. My reason for joining was wanting an ethical choice but the great service has been an added bonus!
Response from developer
We really appreciate your wonderful feedback and support! Thanks for sharing your 5 stars with us. - Chris
Fairly basic but does the job
I find the app convenient but I (and I know lots of others) can’t understand why messaging isn’t on the app even though this has been requested for a number of years. I know that there will be the usual glib response that messaging can be performed on line but this time consuming and inconvenient and what if someone is away from their computer or doesn’t have access to on line facilities? Instead of the glib replies eg go on line or we just want to get updates out quickly etc etc how about explaining why messaging has never or even why it will never be implemented.
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Response from developer
Thanks for sharing your feedback with us. Feedback helps shape the future changes we make. - Chris
Total rubbish since Smile essentially disappeared
So sad to see the best bank in the world descend onto such utterly appalling rubbish!!!!
App lacks full bank functionality
The app doesn’t have the same facilities as the website. Smile/co-op still doesn’t support open banking! Unbelievable!
Easy to use
As title says, very straightforward no nonsense app.
