Completely useless
Absolutely hopeless. Have been trying to pay my accountant for days (they’ve been a verified payee for years). Keep going around in circles: “Something went wrong, please try again” … “STOP! Do not proceed. This is a scam!” … Enough is enough. I’m closing the account and moving to a bank that actually allows me to pay people. There is nothing ethical about refusing to give people access to their own money!! You should have your banking license stripped! Don’t touch with a barge pole.
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Clear and Functional
I’ve many banking accounts that have banking apps.
The Coop is far easier to navigate and clear to use and fit for purpose.
The Coop is far easier to navigate and clear to use and fit for purpose.
What year was this created?
Who ever maintains this app is so far the competition. A business bank in name only, not made for business in a modern world.
Why does this banking app:
Use two apps for security?
Cannot download a statement.
Accept cheques?
Account analysis.
Use strange naming conventions for payment made by clients or transfer of money?
Communicate to customer services through the app?
Looking at the reviews they know how bad the app is.
Either cannot or don’t want to modernise.
Why does this banking app:
Use two apps for security?
Cannot download a statement.
Accept cheques?
Account analysis.
Use strange naming conventions for payment made by clients or transfer of money?
Communicate to customer services through the app?
Looking at the reviews they know how bad the app is.
Either cannot or don’t want to modernise.
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Clunky and complicated
Steps to register are over complicated AND I have had to do it a 2nd time, as it forgot I did it yesterday
Nearly excellent
I have two serious gripes, neither of which would be necessary if the developer had actually paid a batch of invoices.
After paying each invoice, the system asks how was it for you - and when you give feedback it is ignored. This has been going on for weeks now
The other is the ridiculous insistence on asking what a payment is for - then not having a category for salaries or HMRC A complete waste of time. The desktop version doesn’t require it and despite repeated requests I have never been given any justification for it
After paying each invoice, the system asks how was it for you - and when you give feedback it is ignored. This has been going on for weeks now
The other is the ridiculous insistence on asking what a payment is for - then not having a category for salaries or HMRC A complete waste of time. The desktop version doesn’t require it and despite repeated requests I have never been given any justification for it
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