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Co-operative Bank

Co-operative Bank

by The Co-operative Bank

153 ratings
540 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • December 8, 2018
  • July 8, 2026

Features

Developer

The Co-operative Bank
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Co-operative Bank screenshot #1 for iPhone
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Co-operative Bank screenshot #8 for iPhone
Co-operative Bank screenshot #9 for iPhone
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About

Manage your finances securely and conveniently with this mobile banking app. Perform everyday banking tasks like transfers, payments, and account management anytime, anywhere. Offers features for card management, transaction history, and fraud protection.

✓Secure login with TouchID/FaceID
✓Manage current, savings, and loan accounts
✓Quick money transfers
✓Pay and manage payees
✓Freeze/unfreeze cards
✓View up to seven years of statements
✓Mortgage calculator
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What users say

Summarized from real user reviews of Co. Based on 153 reviews and a 4.8/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy to use
  • 🚀Straightforward banking
  • 🔒Secure and reliable
  • 🎨Simple and clean interface

Negative things

  • 🐛Frequent app outages and downtime
  • 🔍Limited functionality compared to other banking apps
  • 🕰️Slow transaction processing and updates
  • 🤖Outdated and lacking modern features
See all reviews

What's New in Co

4.4.0

July 8, 2026

We’ve updated our mobile app. In this release: • You can create a standing order to a saved payee

User reviews

Most RecentHighest RatedLowest Rated

Trusted and reliable

Has been my bank for over 50 years. What more can I say.
elfhalelfhal

Kitty

I have been on the phone for an hour trying to sort out my mobile banking app. The young gentleman was very helpful but we ended up nowhere. What do I do now
brinnogsbrinnogs

Long time customer

Having switched in recent years I have now had more time to compare with alternative providers. I would not hesitate to recommend the bank based on my experience very few issues with reliability of the service via the banking app. Uk based customer service which is valued in these challenging times.
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Silkyskills1958Silkyskills1958

Great app, but now needs PIN reminder.

Great app for what it does, but now needs to be able to show a reminder for the card PIN.
AcornElectronAcornElectron

Nightmare to open banking app

Took 54 minutes to register on the banking app. It crashed so many times but i preserved. I can think of much better things to do with me morning.
Emur OutEmur Out
See 535 more reviews

Developer apps

smile the internet bank
smile the internet bank

by The Co-operative Bank plc

💰 Finance

(33)

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Co-operative Bank – Business
Co-operative Bank – Business

by The Co-operative Bank

💰 Finance

(2.8K)

Co-operative Bank BusinessHelp
Co-operative Bank BusinessHelp

by The Co-operative Bank plc

💰 Finance
Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Login issues and app crashes

Bug

Inconsistent app behavior across devices

Bug

Delayed or missing transaction updates

Bug
✨

Requested Features

4 requests

Ability to freeze/unfreeze debit cards

Feature

Detailed transaction history and pending payments

Feature

Push notifications for account activity

Feature

Option to nickname/label accounts

Feature

FAQ

What can I do with the Co-operative Bank mobile app?

The app allows you to manage your finances securely and conveniently. You can access and manage your accounts, make quick and secure money transfers, search transactions, view pending payments, and manage payees. It also offers features like freezing/unfreezing your card, viewing statements, and using a mortgage calculator.

How do I log in to the app?

To log in, you will need your online banking username, password, and a 6-digit security code. If you are not yet registered for online banking, you can register directly within the app or on the bank's website.

Is the app free to use?

Yes, the app is free to download and use. There are no additional charges for using the core banking features.

What are the device compatibility requirements?

For security reasons, you will need to be using iOS 15 or above to use the app. The app cannot be used on jailbroken devices. If you are unable to update your device, you can still access your accounts by logging into online banking.

How does the app protect me from fraud?

The app provides additional protection from fraud by alerting you of any account changes, such as new device registration or changes to your details. It also features a fraud hub with educational resources to help you stay safe from fraudulent activities.