Co User Reviews

Customer Experience

Positive experience57.7% of reviews
Neutral10.2% of reviews
Negative experience32.1% of reviews

~ Based on 548 written reviews from the US App Store.

What users say

Is Co Safe?

Co-operative Bank appears safe based on user ratings. AppsHunter Safety Score for Co is 93/100.

This assessment is based on 153 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.4% of ratings point to a safe experience
1.3% of ratings suggest some concerns
1.3% of ratings point to a risky experience

~ Based on 153 App Store ratings for Co.

Is Co Legit?

Co-operative Bank appears to be a legitimate app. AppsHunter Legitimacy Score for Co is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Mrs Iman Atabani

You are the bestie

So much issue

Why is this app giving so much problems

Co-operative bank

The most friendly bank.

EXCELLENT BANK 5*

I have recently rejoined the bank as a customer, I had an account years back. I am so glad I have as I have received such fantastic service over the phone & by the social media team. I really feel they have gone above & beyond. The service provided is efficient, personal & friendly. I really appreciate this. The app is clear, easy to use & has improved since I last used it. Keep up the good work! :)
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Easy acc switch

Great switching process easy app

Switch

I recently moved to this bank by doing their switch it was so easy to do I would definitely recommend

Mr

Nice easy to use application no problems ever encountered good job!!

Ty

Ty

Trusted and reliable

Has been my bank for over 50 years. What more can I say.

Kitty

I have been on the phone for an hour trying to sort out my mobile banking app. The young gentleman was very helpful but we ended up nowhere. What do I do now

Long time customer

Having switched in recent years I have now had more time to compare with alternative providers. I would not hesitate to recommend the bank based on my experience very few issues with reliability of the service via the banking app. Uk based customer service which is valued in these challenging times.
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Great app, but now needs PIN reminder.

Great app for what it does, but now needs to be able to show a reminder for the card PIN.

Nightmare to open banking app

Took 54 minutes to register on the banking app. It crashed so many times but i preserved. I can think of much better things to do with me morning.

App

Very slow

Great banking app

Convenient and easy to use

😍😍😍😍😍

I’ve used this App for several years and it’s improved steadily during this time. It caters fully for all my day to day Banking needsβœ…

Surprisingly the best banking app

With all the banking apps currently available,
I found that the coop bank app is very useful and easy to access and navigate.
Very concise and quick & intuitive.

Great App

As easy as it is to use, I feel very safe using this app.

Money transfer

Quick and easy

Lorraine

Excellent bank