Al Mulla Exchange User Reviews

Name: Al Mulla Exchange – Send Money
Rating: 4.1 (1033 reviews)

Al Mulla Exchange – Send Money

Al Mulla Exchange

💰 Finance

Customer Experience

Positive experience30.6% of reviews

Neutral8.2% of reviews

Negative experience61.2% of reviews

~ Based on 134 written reviews from the US App Store.

What users say

Summarized from real user reviews of Al Mulla Exchange. Based on 1K reviews and a 4.1/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Finance app.

Positive things

🚀Fast and reliable money transfers
💡Excellent customer service
👍User-friendly and intuitive app
🔒Secure transactions

Negative things

🐛Frequent app crashes and bugs
⏱️Slow transaction processing times
📱Unstable app performance
🔄Too many forced updates

Is Al Mulla Exchange Safe?

Al Mulla Exchange – Send Money appears mostly safe based on user ratings. AppsHunter Safety Score for Al Mulla Exchange is 82/100.

This assessment is based on 1,033 user ratings, with an App Store average of 4.1/5.

Safety Analysis

77.4% of ratings point to a safe experience

7.0% of ratings suggest some concerns

15.6% of ratings point to a risky experience

~ Based on 1,033 App Store ratings for Al Mulla Exchange.

Is Al Mulla Exchange Legit?

Al Mulla Exchange – Send Money appears to be a legitimate app. AppsHunter Legitimacy Score for Al Mulla Exchange is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Not working

After the update, the application did not open and give me a message to update but I have already updated it

Marooo79

2 months ago

Response from developer

We regret the inconvenience you had to face. For better assistance please share your contact details with help@almullaexchange.com. We will be happy to assist you.

Older version worked better. This version doesn’t allow you to share receipt and makes a loud sound

NidalT

2 months ago

Response from developer

We regret the inconvenience you had to face. For better assistance please share your contact details with help@almullaexchange.com. We will be happy to assist you.

سيء

سيء جدا لاتردون مكالمات ولا واتساب وجدا سيء ومعاملات معلقه

Basharf_

5 months ago

Face id

Face id in opening not working

khabd

8 months ago

Spectacular

It’s the best app for foreign currency exchange and western union. I don’t use any thing else.

ghalaobod

8 months ago

Response from developer

Thank you for your trust. We are happy to hear this from you and we promise to always provide you with the best and live up to your expectations.

Repeated Update Prompt – Requesting a Permanent and Professional Fix

It’s honestly surprising that the same issue is still happening every month. Every time I try to use the money transfer option, the app again forces the exact same update prompt. It genuinely feels like the updates are being pushed without proper testing, because the problem keeps coming back unchanged.

A basic function like sending money should not turn into a monthly struggle. This repeated update loop is unprofessional and extremely inconvenient.

Nooh Dalvi

9 months ago

Extreme delay

This exchange is not recommended because of the delay. When other apps takes 5 to 10 mins. They need 10 hours or even more.

bro joker

9 months ago

Response from developer

We sincerely regret any inconvenience you may have experienced. For better assistance, please share your contact details with us at help@almullaexchange.com . Our team will be happy to assist you further.

Always update

Whenever I open it’s showing updates it’s take 5 minutes. Better I open another app to send money

Iliyas24

10 months ago

Update

To much update, it’s irritating

Q8ajju

10 months ago

Updates

This app updates way too often, it’s getting really annoying. Kindly keep it stable.

king_arthur_me

a year ago

Issues

I keep on clicking the purpose of transaction and it is not working and I can not go to the next step without it.

Tongush Moe

a year ago

Response from developer

We regret the inconvenience you had to face. For better assistance please share your contact details with help@almullaexchange.com. We will be happy to assist you.

Really annoying

Every time asking update app, its really annoying

goooooood one

a year ago

Unnecessary updates

Why there are so many updates every other week better find a good IT team which can fix problems for long period.

Saheem gadkari

a year ago

Fraud

When the rate is good they always have technical issues and you cannot do the transfer

Samyak3000

a year ago

Response from developer

We are really sorry to hear that and sincere apologies for the inconvenience caused to you. Please share your contact details to help@almullaexchange.com to further assist you.

Application overview

As they are offering fastest transfer system but their application technical support is very bad even i can say that very worst, it is basic when you are starting their service they will do your KYC with your mobile number and email id without that they are not allowing anyone to do a transaction. Still every time i face the problem they came up with solution that either your mobile number or email id not registered. Kindly do that… i dont understand if they are not following their basic principles then why they kept an technical support department eventhough they also dont know what to do and what not to do…
I was using their services since last 6-7 months whenever i face problem they dont have solution so now i am not using their services and not recommending anyone to use this App.

Very worst experience

Anil mistri

a year ago

NO SUPPORT

No support at all, email? No reply, WhatsApp? Please visit branch. Branch? We will send email. Call center? Try to call you will be on hold for at least 20 minutes. And forced you to press 9 for calling you back WHOCH IS NOT GOING TO HAPPEN

Negin_007

a year ago

Response from developer

Hello, sincere apologies for the inconvenience caused to you. Please share your contact details to help@almullaexchange.com for further assistance.

Very bad customer service

So poor customer service not have any information to help customers and tell me go to the branch if i can go to branch why u do online service so smart people

Big boss😎😎

a year ago

Response from developer

Hello. we are sorry to hear that the service you have received was not up to your expectation. We value your feedback and would like to to understand the issue better. Please write to help@almullaexchange.com