Al Mulla Exchange User Reviews

What users say

Top reviews

سيء

سيء جدا لاتردون مكالمات ولا واتساب وجدا سيء ومعاملات معلقه

Face id

Face id in opening not working

Spectacular

It’s the best app for foreign currency exchange and western union. I don’t use any thing else.

Response from developer

Thank you for your trust. We are happy to hear this from you and we promise to always provide you with the best and live up to your expectations.

Repeated Update Prompt – Requesting a Permanent and Professional Fix

It’s honestly surprising that the same issue is still happening every month. Every time I try to use the money transfer option, the app again forces the exact same update prompt. It genuinely feels like the updates are being pushed without proper testing, because the problem keeps coming back unchanged.

A basic function like sending money should not turn into a monthly struggle. This repeated update loop is unprofessional and extremely inconvenient.
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Extreme delay

This exchange is not recommended because of the delay. When other apps takes 5 to 10 mins. They need 10 hours or even more.

Response from developer

We sincerely regret any inconvenience you may have experienced. For better assistance, please share your contact details with us at help@almullaexchange.com . Our team will be happy to assist you further.

Always update

Whenever I open it’s showing updates it’s take 5 minutes. Better I open another app to send money

Update

To much update, it’s irritating

Updates

This app updates way too often, it’s getting really annoying. Kindly keep it stable.

Issues

I keep on clicking the purpose of transaction and it is not working and I can not go to the next step without it.

Response from developer

We regret the inconvenience you had to face. For better assistance please share your contact details with help@almullaexchange.com. We will be happy to assist you.

Really annoying

Every time asking update app, its really annoying

Unnecessary updates

Why there are so many updates every other week better find a good IT team which can fix problems for long period.

Fraud

When the rate is good they always have technical issues and you cannot do the transfer

Response from developer

We are really sorry to hear that and sincere apologies for the inconvenience caused to you. Please share your contact details to help@almullaexchange.com to further assist you.

Application overview

As they are offering fastest transfer system but their application technical support is very bad even i can say that very worst, it is basic when you are starting their service they will do your KYC with your mobile number and email id without that they are not allowing anyone to do a transaction. Still every time i face the problem they came up with solution that either your mobile number or email id not registered. Kindly do that… i dont understand if they are not following their basic principles then why they kept an technical support department eventhough they also dont know what to do and what not to do…
I was using their services since last 6-7 months whenever i face problem they dont have solution so now i am not using their services and not recommending anyone to use this App.

Very worst experience
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NO SUPPORT

No support at all, email? No reply, WhatsApp? Please visit branch. Branch? We will send email. Call center? Try to call you will be on hold for at least 20 minutes. And forced you to press 9 for calling you back WHOCH IS NOT GOING TO HAPPEN

Response from developer

Hello, sincere apologies for the inconvenience caused to you. Please share your contact details to help@almullaexchange.com for further assistance.

Very bad customer service

So poor customer service not have any information to help customers and tell me go to the branch if i can go to branch why u do online service so smart people

Response from developer

Hello. we are sorry to hear that the service you have received was not up to your expectation. We value your feedback and would like to to understand the issue better. Please write to help@almullaexchange.com

ممتاز

افضل منصه تحويل

Dhiraj

Its so frustrating when every you open app for transactions its always so update, update,& update

Customer service

Above and beyond customer service.

Low rated due to alternative days update and also its force update

Due to force update on alternative days

Frequent Updates

Everytime I open app there is always Updates which Irritates me.
Features wise its Good and Fast.

Developers needs to think on Updates Schedules