Best matcha
Going to Alfred Beverly everyday for the best matcha in town
CHANGE THE APP BACK
Please change the app back to what it was before the big update.
Do you understand how frustrating a user experience has to be for someone to write a review like this? Like I’m absolutely crashing out right now and it’s all because of this app
Before the big changes, ordering my coffee would take 20 seconds. I would never have to update the app. Everything worked well.
The app is unusable post-update. Loading screens everywhere. Randomly refuses to let me checkout. It ruins my mornings. It makes me late to work. Ordering coffee from Alfred is a chore and punishment now.
And for some reason, it now seems like the app requires an update every week. Always for “bug fixes.” The bugs are never fixed. The app is still awful.
The experiment failed. Please pack it up and revert back to the old app. Stop punishing your customers while you try to “get it right.”
Do you understand how frustrating a user experience has to be for someone to write a review like this? Like I’m absolutely crashing out right now and it’s all because of this app
Before the big changes, ordering my coffee would take 20 seconds. I would never have to update the app. Everything worked well.
The app is unusable post-update. Loading screens everywhere. Randomly refuses to let me checkout. It ruins my mornings. It makes me late to work. Ordering coffee from Alfred is a chore and punishment now.
And for some reason, it now seems like the app requires an update every week. Always for “bug fixes.” The bugs are never fixed. The app is still awful.
The experiment failed. Please pack it up and revert back to the old app. Stop punishing your customers while you try to “get it right.”
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Bad app
Even the employees said “our App sucks”, after I told them I’ve been fooling around with this app for 30 minutes and the order would not go through
Client Disconnected
App keeps crashing. Needs a patch.
Full or errors since “new” app launch
Ever since Alfred launched their redesigned the app the user experience has been filled with errors and time outs. To the point I can’t even order from the app anymore. I’ve never had this many issues with the older version prior to the relaunch. I love your coffee but please fix the app.
Disappointing
Why the hell can’t I view the menu without starting an order. You can’t start an order after the shop is closed to just look at the menu. Ridiculous.
Good coffee terrible app
Laggy and crash for me consistently when showing to add order noted or contact info
Worse app
This app NEVER seems to work for the Pasadena location, it sucks
This app used to be perfect
For years the Alfred app was amazing, user friendly and fast. But ever since the update it’s terrible. Half of the time I give up and don’t even order. It’s lags, it’s always loading, every page is a loading sign. So slow, and a lot of times you just can’t even make it to the check out. Bad bad bad update
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Love it!!!
Never an issue love it
App functionality for first time users
Coffee good app user experience annoying. Took me like 6 mins to order coffee for the first time. Felt like UI was battling me to change my mind and get coffee somewhere else
Horrible App
What a useless app. Keeps asking me to sign in but always displays some error message and won’t let me sign in or even placed an order as a guest. Been having this problem for a couple months now
Sign in issues for 6 months
They even rebuilt the app entirely and still can’t log in. They’ve missed out on my business many times at this point. I keep hoping their updates fix it, but nope.
The error is around not being able to check out even when signed in - phone number says it already exists. Literally nothing you can do. Stop telling people to email you and just fix the issue. Also, reach out if you want a new software engineer. I could build this better in a few days.
The error is around not being able to check out even when signed in - phone number says it already exists. Literally nothing you can do. Stop telling people to email you and just fix the issue. Also, reach out if you want a new software engineer. I could build this better in a few days.
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Best coffee shop
We need like at least two more of these just in Porter ranch
App
App keeps glitching
Alfred app
Takes too long!! Old app was much easier. Too many steps
Terrible app it’s useless
It was bad before but the update rendered it totally non functional don’t waste your time I deleted it it is a joke
Terrible update
I can no longer log into my account and I can’t place an order without an account. My password no longer works, and there is no option to reset my password (email never sends), if I try to make a new account, it says my phone number is in use, if I put in another number, it wants me to verify it. I cannot order a simple drink on my lunch break, I’m surprised this hasn’t been fixed in a months time, ridiculous
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So buggy it’s unuseable
Pretty much the title. Could’ve driven there, ordered, and waited and it would’ve taken me less time than using the app. Sign in doesn’t work, paying doesn’t work. Finally just used the website and even that tripped out a couple times before I was finally able to order a coffee. Not remotely close to being ready to release, and yes, I updated before I ordered.
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Refresh hasn’t improved core issues
Clunky, slow, leaps and bounds behind apps from national competitors
