Trash
Every app alight ever makes it trash and not user friendly. Portions that make no sense to present and the areas people would use the most, document submission, is buried
Nobody I work with likes this app
Not sure how app gets a rating of 4.8 when nobody I work with likes this app. Dead ends, no help features, have to submit health requests to a specialist who is never available to text. Specialist gives an answer which does not address your question and then closes the request. Absolutely the worse app I have ever had with an employer. Always mentioned as deficient on opinion surveys.
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Good
Good app. Functions well, easy to navigate and understand. Good job!
Use a different system if you can
I had an issue where I had to cash out my 401(k) with them and every week they take your money (as instructed) but when it comes time for you to get YOUR money out they suddenly have to wait a whole month for you to get your money but is so fast to take it out. They suck! Their system is slow and they inconvenience you and your life! Use another app I repeat THEY SUCK!!
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Downgraded
The app used to be 5 stars but there was a recent update that makes viewing my retirement accounts basically impossible on mobile. It was great before the update but now it’s horrible.
