Used to be 5 stars
I don’t know what happened to this app. I used it for the last 5+ years without a hitch. All of a sudden every time I try to log in to the app it tells me my credentials don’t match. I change my password and login fine. I log out and log back in and again my credentials don’t match. It’s really frustrating because the same credentials work on my computer and it is a pain when I have to only be able to pay my medical payment on my computer. Did something change? I check for updates on the App Store everything says up to date. This has been happening for at least the last 4 months. I’m getting ready to just delete the app and be done with it. I’ve sent feedback through the app. But it happened again today when I tried to make my payment.
Show more
It’s great
It’s great
Poor design for chat support
Can’t use chat because the required items necessary to select can’t be selected because the keyboard covers them up and there is no way to scroll the screen up. Very poor design. Send back to QA.
Too buggy and slow
App latency is terrible and slow. I haven’t been able to get the app to synch up with garmin health/connect devices. Too much of it is a manual chore.
Glitchy
Every visit to this site is an adventure in navigating through blank and error screens. Can never find the pilot retirement health account. Consistently inconsistent.
