Terrible
Nothing works. Click help and get error that I don’t have security to get help. WTH
Garbage
In this app, for my pension, I can’t get my balance. Ask the AI assistant: nope. No way to see balance. So I look around and see what you CAN do. ‘Beneficiaries’ Click it. My wofe’s last name spelled wrong. Try to edit, changing ONE LETTER, will jot allow. Popup says ‘you can only edit beneficiaries here.’ Well that’s what I am trying to do! So the few options this app has do not even work. The app for my 401(k), Vanguard, has all kinds of info and options. This app is complete utter trash
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Pointless
This app is pretty much useless. I don’t see any reason for it, since I have to do everything through the mail.
Never can find what your looking for
Almost like they don’t want you to find what you’re looking for and give up
Links don’t work
I got declined on an expense. No explanation why receipts for dental work were rejected. Tried to learn more after waiting on hold for 45 minutes and the links to understand eligible expenses don’t work. It’s like they are trying to get me to give up and just pay for my expenses without using their services.
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