Comparison

MetLife US vs Alight Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MetLife US

Manage your MetLife benefits efficiently with this app. Access dental and disability coverage details, find providers, and track claims. Securely access your information and update personal details on the go.

Highlights
  • Access dental coverage and claims
  • Find and book dentist appointments
  • Review disability claim information
  • Report absences and update direct deposit
  • Access Group Life, Accident & Health, Group Legal, and Vision products
Features
Currently charting
Read full description

Manage your benefits anytime, anywhere, with the MetLife US App. Designed to align with the MyBenefits web experience, the app provides convenient access to the tools and information you need, all in one place, plus enhanced features and functionality. Key Features: Dental • View coverage and claims • Find a dentist • Get personalized treatment estimates • Access your ID card Disability • File and manage claims • View claim details and status updates • Contact your case manager • Upload documents securely • Update direct deposit information Additional Benefits Access information for a variety of MetLife products, including: • Group Life Insurance • Supplemental Health Benefits • Group Legal Plans • Vision Coverage • And more For additional product information and benefit resources, visit MetLife.com

About

Alight Mobile

Manage your employer-provided benefits, including health, retirement, and payroll, from your mobile device. Access personal benefit information, find healthcare providers, and review your financial plans. Get support and explore resources related to your benefits all in one convenient app.

Highlights
  • Access employer benefits
  • Find doctors and clinics
  • Enroll in benefits
  • Review medical plans
  • Manage 401(k) contributions
  • Check retirement readiness
  • Access insurance cards
Features
Currently charting
Read full description

Access your employer benefits – health, retirement and payroll details anytime, anywhere. Alight mobile app is available for any employee and benefit participants of companies that partner with Alight Solutions to administer their HR and benefit programs. Once logged in, you can access your personal benefits information wherever and whenever needed. Use this app to: - Find a doctor or urgent care clinic - Enroll in important benefits - Review your medical plan and spend - Review your 401(k) contribution elections and make changes if needed - Review your pension benefit - See if you are on track for retirement - Access and save a copy of your insurance card - Get help from your personal Health Pro - Explore other benefit resources all in one place - Review your time off balance - Accessing your Wellbeing benefits and step challenges with HealthKit integration Disclaimer: Features available on this app are dependent on your employer’s benefit plan. Subject to terms, conditions and availability. Alight is a registered trademark Alight Solutions LLC. ABOUT ALIGHT SOLUTIONS Work and life. Companies and people. Innovation and understanding. We understand the powerful human connections that create success for your organization. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience. We are proud to be shaping the future of work and life for organizations, people and their families.

Screenshots

MetLife US4 screens
Alight Mobile4 screens

Verdict

The call

The clearest difference is rating: Alight Mobile at 4.8 against MetLife US's 4.2. Alight Mobile also leads on review sentiment (28% vs 9%) and ratings volume (305K vs 25K). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Alight Mobile holds the better App Store score, 4.8 against 4.2. That said, the two scores are not equally well evidenced: Alight Mobile has 305K ratings behind it against 25K, so its average is the more settled of the two. Written reviews point the same way: 9% of MetLife US's written reviews are positive against 28% of Alight Mobile's.

UpkeepUpdate frequency

MetLife US ships an update every 6 weeks, Alight Mobile every 5 weeks. Both last shipped on November 5, 2026.

Scorecard3 real differences · 8 level
MetLife US versus Alight Mobile: the parameters behind the verdict, then further details
ParameterMetLife USAlight Mobile
PriceFreeFree
Rating4.2 (25K ratings)4.8 (305K ratings) — better
Positive reviews9.4% of reviews28.5% of reviews — better
Number of ratings25K305K — better
Update frequencyEvery 6 weeksEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#108#42 — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better16.6.1
Further details — not scored
Size23 MB521 MB
Age rating12+17+
DeveloperMetLifeAlight Solutions, LLC

Customer experience

MetLife US

All ratings25,422 ratings
Positive78.7%
Neutral3.7%
Negative17.5%
Written reviews318 reviews
Positive9.4%
Neutral5.0%
Negative85.5%

Alight Mobile

All ratings302,333 ratings
Positive96.5%
Neutral2.0%
Negative1.5%
Written reviews847 reviews
Positive28.5%
Neutral5.8%
Negative65.8%

User reviews

MetLife US

From 25K App Store ratings

What we love

  • ⭐ Simple and easy to use
  • 💨 Quick registration process
  • 🤝 Good customer service

Room to improve

  • 🐛 Frequent app crashes and errors
  • 🤯 Confusing and unintuitive navigation
  • 🔍 Lack of detailed coverage information
  • 🕰️ Slow app performance
  • 🔒 Security and privacy concerns

Alight Mobile

From 305K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient mobile access
  • 💡 Helpful for managing benefits
  • 🚀 24/7 access to account information

Room to improve

  • 🐛 Frequent crashes and freezes
  • 🔍 Difficult to navigate and find information
  • 🔍 Confusing user interface
  • 🔍 Limited functionality compared to website
  • 🐛 Unreliable login and verification process

Bugs and requests

MetLife US

Reported bugs

4 issues
  • Registration process fails to complete
  • App unable to load user profile and account details
  • Inconsistencies between app and website data
  • Unreliable payment processing

Requested features

4 requests
  • Ability to view detailed policy and claims information
  • Improved search and filtering for providers
  • Integration with mobile wallets for digital insurance cards
  • Enhanced user profile management

Alight Mobile

Reported bugs

4 issues
  • Broken links and pages that fail to load
  • Issues with accessing and downloading secure documents
  • Inconsistent behavior when switching between app and website
  • Problems with updating personal information and contact details

Requested features

5 requests
  • Add print option
  • Improve document upload and viewing capabilities
  • Provide better access to historical data and statements
  • Streamline navigation and reduce number of clicks required
  • Enhance integration with external apps and services

In-app purchases

None

MetLife US

No in-app purchases

None

Alight Mobile

No in-app purchases

Questions

Is MetLife US free?
MetLife US is free to download, with no in-app purchases.
Is Alight Mobile free?
Alight Mobile is free to download, with no in-app purchases.
Which has better reviews, MetLife US or Alight Mobile?
Alight Mobile is rated higher. MetLife US averages 4.2 out of 5 from 25K ratings, while Alight Mobile averages 4.8 from 305K ratings.
Do MetLife US or Alight Mobile have ads?
Neither MetLife US nor Alight Mobile shows ads.
Which is updated more often, MetLife US or Alight Mobile?
MetLife US ships an update every 6 weeks, and Alight Mobile every 5 weeks. Most recently, MetLife US was updated on November 5, 2026 and Alight Mobile on November 5, 2026.
Which is more popular, MetLife US or Alight Mobile?
MetLife US currently peaks at #108 in the App Store charts, and Alight Mobile at #42. Chart position reflects recent download velocity rather than total install base.

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