Hotel Booking App.. Awesome
I’ve used the hotel booking app and find it easy to use, efficient and reliable. Excited to book an weekend getaway for my husband and I
All Accord
Très utile comme application
Can’t see my history
I use the app on my iPhone all the time but now I can’t see my history. I need to check if I got all the points from my last stay as there were extra charges from the restaurant.
Melbourne Cup
Have stayed at Como for a couple of years now for the Cup. Easy train access on the day and great Restaurants to choose from.
All Accor On Line Booking
We have been planning another holiday from Australia to Singapore. I have been an Accor member for over twenty years I take advantage of the Accor On Line process as a management tool to assess various hotel options and develop a spreadsheet to compare prices.
This made my decision making so much easier. Then it was simple to make my selection and pay - all done. Thanks Accor.
This made my decision making so much easier. Then it was simple to make my selection and pay - all done. Thanks Accor.
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Hotel Booking at Guangzhou
Easy to make booking
Terrible experience
I wanted to book my girlfriend a room with early check in option that they offer on their website. However they don’t let you pay on their website you have to pay on site. I did however want to pay for my girlfriend’s trip so I called 7 times no answer. I emailed no answer. So I booked over a different website but they had no early check in option to book. My girlfriend’s trip drove all night 13 hours and arrived at the hotel at 7 am today. They told her early check in at 10 am for 80$ (I always checked online early check in is still bookable) at 10 they told her no she has to wait till 3 pm. I called 17!!! Times until someone answers the call. I told them I can book early check in right now on their own website. The lady told me yes you can always book it but we don’t guarantee and refund you. So we planned a trip she traveled 13 hours all night and now the day she needed to sleep she can’t get the room. Worst customer service and empty promises. Stay away!
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Fantastic app, so easy to book!
All.com is reliable and improves every month
Deeply disappointed
I recently decided to commit to Accor hotels as my main hotel of choice and took advantage of the latest promotion paying for an upgrade to Gold well what a bad decision right from in app upgrade creating another new unwanted account , customer support trying their best not to support account merge still 2 weeks later no better off and marketing adding another better promo days after committing, never again . All round shocks Accor
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Prático e com ótimas ofertas
Excelente
Facilidade
Excelente
Erro de data
O app está com um erro que impede o seu uso. Escolho o período da estadia, mas quando vou concluir, a data de entrada e saída sempre aparecem um dia antes. Isso inutiliza o seu uso!
Não consigo reservar
Está dando erro de datas, com isso não estou conseguindo finalizar a minha reserva. Por favor, corrijam isso.
Reservation changes original date in last step
There is an error that changes the date of the reservation in 1 day in last step of reservation.
I am not able to conclude the reservation in the app.
I am not able to conclude the reservation in the app.
Getting error
I'm not able to complete my booking at the checkout. It gives me an error: "Complete your personal details." I checked several times. All my personal details are completed, and this is only for one booking. I tried for several bookings in several different regions and countries. It's giving me the same error. It's a bug which is just bothering me and not allowing me to book. It's frustrating me.
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Response from developer
Hello, Thank you for bringing this issue to our attention. I invite you to contact us by email (at App.ALL@accor.com) and include your loyalty card number, screenshots, and the description of the problem encountered. We will be able to provide a more specific answer that I hope will be helpful. Best, Camille, o.b.o The ALL Accor App team
Simple and hassle free
The All.com booking app has to be the simplest and quickest hotel app I have used. So guest friendly.
Love this app!
Love being with Accor and being able to book my accomodation at any time using this app. So good!
Great hotel options
Great hotel options and always can find members priced
Awesome app
Very easy to use App A++++
Génial !
En un clin d’œil vous pouvez réserver un séjour partout dans le monde dans une chaîne d’hôtels magnifiques.
