Useless app and so outdated
Can’t process payments, forces you to save a card in a way that is 10 years too late, don’t offer any virtual wallets such as apple pay, poorly designed interface. Recommend looking for better alternatives
Can’t pay - so it’s useless
The most frustrating payment system. For some reason it took about 5 attempts to buy my first pass from within the UK. Now, in Egypt, I can’t buy a pass for my return journey using the app. Help centre gave me a code for the DragonPass Go website (to match the membership price) except it is not valid on multiple attempts. I give up.
Based on my experience I can only advise you avoid this company. Will update if I have any success with my latest approach to support.
Based on my experience I can only advise you avoid this company. Will update if I have any success with my latest approach to support.
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Can’t access lounge, Amex gets you in
Useless. Because everyone has this you often can’t access lounges while the same lounge will save access for Amex or other credit card holders.
Can’t put card info in app
Cannot enter my info and click next because I have to slide the page up to click, and it won’t let me see the bottom of the sign up page to be able to click on it!
Useless
Dificuldade para registrar o cartão, desisti de utilizar o app e desinstalei.
Response from developer
Hello, We're sorry to hear you've had difficulties registering your card. Please contact us at support@dragonpass.com, and our team will be happy to assist you further.
