Can’t Top of Passes
I have entered my cc info anf authenticated it but the app won’t process any of my credit cards.
Response from developer
Hello, We're sorry to hear you're experiencing issues topping up your passes. Please reach out to us directly at support@dragonpass.com so we can investigate this further and assist you in resolving the issue.
Search broken!
The search feature is broken! Pretty much useless app now. Was working before
Response from developer
Hello, We're sorry to hear you're experiencing issues with the search feature. Please reach out to us at support@dragonpass.com so we can look into this further and help resolve the problem.
App full of glitches
It used to be good, now the app is full of glitches. I’ve been trying to add a new membership for 3 months and it never works.
No customer service available to support either.
Just became a big POS.
No customer service available to support either.
Just became a big POS.
Response from developer
Hello, We're sorry to hear about the issues you've experienced with the app and the difficulty adding your membership. Please contact us at support@dragonpass.com and our team will be happy to investigate and assist you further.
Broken
It use to work, now it doesn’t. I’m sitting in an airport, wondering where my 10 passes went? Looks like the broken app means I can’t use my remaining passes.
Search is broken
Clicking search gets a “failed” message. Can’t search for an airport.
