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LoungeKey

LoungeKey

by Lounge Key Ltd

17K ratings
935 reviews
🌟 Lifestyle
✈️ Travel
Free

Details

Released
February 26, 2014
Updated
October 27, 2026

Features

Background Location Access

Developer

Lounge Key Ltd
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Reviews summary↘︎
⭐935
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📝40+ tags
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🔄6+ apps
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❓5 answered
FAQ↘︎
📦~ in 2 weeks
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About

Access a global network of airport lounges and experiences with your payment card. Enjoy contactless entry, check visit entitlements, and discover dining, spa, and sleep pods in over 700 airports worldwide. Elevate your travel journey with additional services and benefits.

✓Contactless entry with Digital Card
✓Check visit entitlement and history
✓Search and save lounges/experiences
✓Access global airport lounges
✓Discover dining, spa, and sleep pods
✓Unlock additional travel services
Show original description

What users say about LoungeKey

Reviews of LoungeKey are mostly negative: the Travel app is rated 4.8/5 from 17K App Store ratings. What users like most: excellent service, worldwide lounge access. Top complaints: frequent login/password issues, unclear lounge access policies. Summarized from real user reviews.

Positive things

  • 🌟Excellent service
  • 🌍Worldwide lounge access
  • 🍽️Great food and amenities
  • 👍Seamless user experience

Negative things

  • 🐛Frequent login/password issues
  • 🔍Unclear lounge access policies
  • 🔌Unreliable app functionality
  • 💳Unexpected charges
See all reviews
+1

What's New in LoungeKey

6.80.0

October 27, 2026

We regularly update the app to make it faster, safer and more engaging for you. Here are a couple of the enhancements you'll find in this latest release: - Feature enhancements and bug fixes

More

User reviews

Most RecentHighest RatedLowest Rated

Good service but

Not a bad service but it’s so hit and miss between lounges. Would be great if you could read reviews like google on lounges to decide if they are worth the £24, it can feel like rolling the dice sometimes.
FYfintan yeatman

Bad

Rubbish app
MMaxPayne1980

Worst app EVER

It is never possible to be logged in. The worst UX I have ever seen.
Ttathabrz

Ruim

O app na maior parte do tempo não funciona e também não é nenhum pouco intuitivo
MBMaste black

O Aplicativo está com problema!!!

O app envia um código para o e-mail e quando vc digita esse código no app ele dá erro e não concede o acesso. Que resolvam logo esse bug
G1Guila 1972
See 930 more reviews

Developer apps

Mastercard Airport Experiences
Mastercard Airport Experiences

by Lounge Key Ltd

✈️ Travel

(13K)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Unable to register or create account

Bug

App crashes on launch or login

Bug

Validation errors when adding payment card

Bug

Incorrect lounge information in the app

Bug
✨

Requested Features

4 requests

Add digital card to mobile wallet

Feature

Display remaining free visits

Feature

Improve lounge search and booking

Feature

Provide better customer support

Feature

FAQ

What does the LoungeKey app do?

The LoungeKey app serves as a travel companion for cardholders, providing access to a global network of airport lounges and experiences. You can register your account using your payment card details to unlock these benefits.

What are the key features of the LoungeKey app?

Key features include contactless entry using a Digital Card, the ability to check your current visit entitlement and history, and the functionality to search for and save your favorite lounges and experiences. It also offers access to additional travel services and benefits.

Is the LoungeKey app free to use?

Yes, the LoungeKey app is free to download and use. It provides access to airport lounges and experiences for eligible LoungeKey cardholders.

Where can I use LoungeKey?

You can use LoungeKey to access a global network of airport lounges and experiences in over 700 airports worldwide. This includes dining, spa, and sleep pod options.

How do I get access to airport lounges with LoungeKey?

To gain access, you need to be a LoungeKey cardholder. You will then register your account within the app using your payment card details. This registration allows you to use the app for contactless entry and to discover available lounges and experiences.