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Mastercard Airport Experiences

Mastercard Airport Experiences

by Lounge Key Ltd

13K ratings
675 reviews
🌟 Lifestyle
✈️ Travel
Free

Details

Released
April 10, 2017
Updated
October 7, 2026

Features

Background Location Access

Developer

Lounge Key Ltd
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Mastercard Airport Experiences screenshot #1 for iPhone
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Mastercard Airport Experiences screenshot #4 for iPhone
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⭐675
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❓5 answered
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About

This app helps eligible Mastercard cardholders discover and access airport lounges worldwide. It also provides access to curated offers for dining, spa, and retail. Manage your account, view visit history, and access offers easily.

✓Locate airport lounges
✓Discover airport offers
✓Search by airport, city, or country
✓View lounge details (location, amenities, hours)
✓Find offers by terminal
✓Manage account and visit history
Show original description

What users say about Mastercard Airport Experiences

Reviews of Mastercard Airport Experiences are mostly negative: the Travel app is rated 4.7/5 from 13K App Store ratings. What users like most: excellent benefits, good food and drinks in lounges. Top complaints: unable to register account or update card details, lounges not accepting Mastercard or denying access. Summarized from real user reviews.

Positive things

  • ⭐Excellent benefits
  • 🥂Good food and drinks in lounges

Negative things

  • 🚫Unable to register account or update card details
  • ⛔Lounges not accepting Mastercard or denying access
  • 🤔Confusing navigation and unclear information
  • 😡Poor customer service and support
  • 🕰️Long wait times to access lounges
See all reviews

What's New in Mastercard Airport Experiences

6.79.0

October 7, 2026

Here are a couple of the enhancements you'll find in this latest release: - Feature enhancements and bug fixes

More

User reviews

Most RecentHighest RatedLowest Rated

Sr Wagner

TOP
Wagner WVAWagner WVA

Impossível de logar

Código de verificação chega mas login simplesmente apresenta um erro genérico. Eu liguei pro suporte e a resposta foi “é, está com problema mesmo e não temos previsão de corrigir”.
Ana Paula BelliAna Paula Belli

Erro

Ruim. Pouco intuitivo e erros sem respostas
Ainda fala que meu cep e número do cartão estão errados
Celoco699Celoco699

Acesso ao App

Não consigo fazer login. Peço para recuperar acesso e o e-mail nunca chega.
LuckyiestLuckyiest

Não funciona

Não consigo cadastrar meu cartão Inter. Coloco os dados corretamente, chega a cobrança de 1 USD e dá erro. O App perde o sentido.
JoaoFlorencioJoaoFlorencio
See 670 more reviews

Developer apps

LoungeKey
LoungeKey

by Lounge Key Ltd

✈️ Travel

(17K)

Free
See developer apps

User experience

🐞

Reported Bugs

2 issues

App not recognizing valid Mastercard numbers

Bug

Constant issues with login and app crashes

Bug
✨

Requested Features

2 requests

Add option to add lounge card to Apple Wallet

Feature

Improve account management and password reset functionality

Feature

FAQ

What does the Mastercard Airport Experiences app do?

This app allows eligible Mastercard cardholders to find and access over 1000 airport lounges globally. It also provides access to a curated list of airport offers for dining, spa, and retail.

How do I know if I'm eligible for this app?

Eligibility is determined by your specific Mastercard card. Your Mastercard issuer should provide information on program access. The app may show a temporary $1.00 pending charge to verify your card, which is removed later.

What kind of airport offers can I find?

You can find curated offers across dining, spa, and retail categories. The app helps you locate these offers based on your terminal and provides details on merchant location, hours, and terms.

Can I use this app to book lounges?

The app enables you to locate and access lounges, but it does not facilitate direct booking. You will need to present your eligible Mastercard and potentially a QR offer code for redemption.

Is this app available for all Mastercard holders?

No, this app is specifically for eligible Mastercard cardholders. Eligibility is determined by your card issuer, and you should contact them for details regarding program access.