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Mastercard Airport Experiences

Mastercard Airport Experiences

by Lounge Key Limited

12K ratings
624 reviews
🌟 Lifestyle
✈️ Travel
Free

Details

  • Released
  • Updated
  • July 17, 2017
  • July 7, 2026

Developer

Lounge Key Limited
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Mastercard Airport Experiences screenshot #1 for iPhone
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⭐624
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🔄6+ apps
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❓5 answered
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About

This app helps eligible Mastercard cardholders discover and access airport lounges worldwide. It also provides access to curated offers for dining, spa, and retail. Manage your account, view visit history, and access offers easily.

✓Locate airport lounges
✓Discover airport offers
✓Search by airport, city, or country
✓View lounge details (location, amenities, hours)
✓Find offers by terminal
✓Manage account and visit history
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What users say

Summarized from real user reviews of Mastercard Airport Experiences. Based on 12K reviews and a 4.7/5 average, it highlights the 2 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

  • ⭐Excellent benefits
  • 🥂Good food and drinks in lounges

Negative things

  • 🚫Unable to register account or update card details
  • ⛔Lounges not accepting Mastercard or denying access
  • 🤔Confusing navigation and unclear information
  • 😡Poor customer service and support
  • 🕰️Long wait times to access lounges
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What's New in Mastercard Airport Experiences

6.74.0

July 7, 2026

Here are a couple of the enhancements you'll find in this latest release: - Feature enhancements and bug fixes

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User reviews

Most RecentHighest RatedLowest Rated

Very good

Exceptional
abo essa alshammariabo essa alshammari

Not good

In Osaka they gave me a bread and didn’t let me in the lounge, at Barajas Madrid you can’t get in with a standby bording pass , I have a lot of money at HSBC and that isn’t nice, also at Mexico City at terminal 2 they only give you two drinks that include coke , and small, very small tapita , you should keep an eye on those details
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Tlalpan7Tlalpan7

Experiencia Mastercard AirPort

Excelente!
Crispín1Crispín1

It is not good application at all

All the time delete our password all the time need to be login and very slow. I think they make it on purpose. It’s not good at all. Apps not recommended from my side.
Al Maskari BaderAl Maskari Bader

Pessimo login, jamais funciona quando necessário

Nunca funciona o login quando estou no aeroporto, mesmo resetando a senha
PaulacbPaulacb
See 619 more reviews

Developer apps

LoungeKey
LoungeKey

by Lounge Key Limited

✈️ Travel

(17K)

Free
See developer apps

User experience

🐞

Reported Bugs

2 issues

App not recognizing valid Mastercard numbers

Bug

Constant issues with login and app crashes

Bug
✨

Requested Features

2 requests

Add option to add lounge card to Apple Wallet

Feature

Improve account management and password reset functionality

Feature

FAQ

What does the Mastercard Airport Experiences app do?

This app allows eligible Mastercard cardholders to find and access over 1000 airport lounges globally. It also provides access to a curated list of airport offers for dining, spa, and retail.

How do I know if I'm eligible for this app?

Eligibility is determined by your specific Mastercard card. Your Mastercard issuer should provide information on program access. The app may show a temporary $1.00 pending charge to verify your card, which is removed later.

What kind of airport offers can I find?

You can find curated offers across dining, spa, and retail categories. The app helps you locate these offers based on your terminal and provides details on merchant location, hours, and terms.

Can I use this app to book lounges?

The app enables you to locate and access lounges, but it does not facilitate direct booking. You will need to present your eligible Mastercard and potentially a QR offer code for redemption.

Is this app available for all Mastercard holders?

No, this app is specifically for eligible Mastercard cardholders. Eligibility is determined by your card issuer, and you should contact them for details regarding program access.