App won’t open to show points
I was at the doctor’s office and wanted to redeem my points. The app wouldn’t open even after deleting and downloading again. Frustrating!
Great color
Rita did a great job on my hair.
Don’t buy gift cards
Very difficult to use gift cards. This is the second time that I have had great difficulty using a gift card and have worked with the provider many times to try to get this bill. Last year I bought $150 gift card that I had to essentially forgo because it didn’t end up showing in the system
Rent-A-Wife
I was able to use Allē at my appointment with Ashley to CONTINUE my treatment for my face that is falling before my very eyebrows,...GUESS WHAT? It WORKED!
Thank you so much!
Thank you so much!
Allē Flash
The Allē flash option is a white screen .
Misleading discounts
To get your attention, this app will notify you of a $25 credit and then charge you a $12 "service fee". So in the end it's really only an $8 discount. Alle, just say $8 discount.
can’t download
I have close to 500 points that are close to expiring and Apple is not allowing me to download the app without entering payment information. That doesn’t seem to make any sense to me.
Loyalty program
The biannual gift card sale is amazing!!
Can not access
I had an account and no longer can access
No information on my end has changed. I am. Or receiving a code
When I called customer service they could not help me either
I am just unable to access my account and no one can figure it out
No information on my end has changed. I am. Or receiving a code
When I called customer service they could not help me either
I am just unable to access my account and no one can figure it out
Botox v/s surgery
I have an issue with my right eyelid as I approached my 50’s with it resting on my eye lashes. Was contemplating having eye surgery. Was talking about this with one of my daughters that was already experimenting with Botox. She had suggested for me to try this first before I do such an invasive thing by going under the knife messing with my eyes. When I say this has been a life changer for me is an understatement. Not only has it helped my eye but also cured any headaches that I had previously gotten and has improved my appearance by 15 yrs younger. Botox is amazing. I am so thankful I have added this to my life. Alle has so many other treatments and products to help with your everyday life/ health, it really is amazing. Sincerely, Tina G.
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Response from developer
Thank you for taking the time to share your feedback with us! We're always happy to hear when our Members enjoy the positive experience they deserve. If you have any questions or wish to share additional feedback, feel free to reach out at 888.912.1572 M - F, 8 am - 6 pm CT.
4 Ever Young Ft Lauderdale, 12/17/25
Today’s visit to 4 Ever Young, Ft Lauderdale was excellent. First time with provider Lori who recommended hyaluronic fillers for chin and jaw. The difference was immediate!
Terrible
Why are people so willing to waive their right to medical privacy just to score some rewards? The App tells you they collect this information and share it and you must acknowledge and agree your sensitive info will not be protected by HIPAA. I wanted to decline but accidentally hit the wrong button on the next screen. I’m a doctor. I would never agree to share my medical information. They make it very hard to cancel your account. You can’t do it in the app. You must “request” they do it for you. They will not communicate with you. They will not acknowledge they’ve processed your request. This is a terrible business model. Professionally I will never condone nor work with this company. Keep your rewards Alle. I’ll pay full price before I sell myself to you.
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Response from developer
Thank you for taking the time to share your experience! If you have any questions or wish to share additional feedback, feel free to reach out at 888.912.1572 M - F, 8 am - 6 pm CT.
Used to be the game, now just a player…
When Botox was the game, they could afford to behave the way they insist on behaving… now not so much. You too can switch to another option, and receive actual customer service. Allē continued to not add my points, and claim system errors, with no recourse. Now the choices for injectables are a plenty, and you don’t have to put up with mediocrity. 17 years of loyalty from me, and I happily jumped companies when the new options work with less side effects, and better customer service. Get it together Allē.
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Horrible Customer Service
Their recent promotion broke their website. There were so many technical difficulties, including my order not going through. I took a screen shot of the screen that incorrectly said I wasn’t eligible because I had already purchased the promotion. I contacted customer service and sent them the screen shot. They apologized for the “frustration caused by their technical difficulties” but refused to honor the promotion and allow me to complete the purchase of my gift card. Their promotions are like a Black Friday sale at the mall used to be… you have to fight for the privilege of spending your money with them. Worst customer service!!
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Terrible customer service
I’m will never use alle again. I was unaware that my points expire, and I had $80 worth disappear. I called customer care, and they said they would do $20 as a curtesy. Something about you only have a certain amount of time to ask for a refund of your points. I was unaware of any of this. I requested they refunded all since I had to spend a lot of money in order to receive those points and was never told any of that (whoever signs you up should lead with hey these expire). The representative said I would be having a manager contact me. I never had anyone reach out and never got the $20 refunded. Awful
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Response from developer
Thank you for taking the time to share your experience with us. We want to make this right, so please give us a call at 888.912.1572 M - F, 8 am - 6 pm CT.
Bad
The app does not work for me. My coupon does not show up and it always gives me an error saying having a hard time pulling your information. I give it a one star at best
Alle
Love the Alle program and simplicity the app adds for me to check on points, deals and friend referrals!!
Alle rewards
The rewards program isn’t great. To you don’t really get anything good for being an A list member. Just a little money off. They changed it last year so you could use points for filler but then changed it back right away before I could use my points.
Deceptive
Deceptive company using bait and switch practices
False Reward Baiting
Company sent out a gift card email falsely claiming that users were given two $50 gift cards into their Allē wallet. I opened the app to see if I had one because I recently purchased a service. No such gift card and got an email today about the mishap
