App keeps on crashing
Please fix your app. It stopped working after the new iOS update.
Unable to Access BizSmart® Mobile App Due to Certificate Expiry
Upon attempting to log in, I received the following prompt:
“Mobile Certificate Expired
Click OK to update BizSmart® Mobile App to the latest version.”
However, after clicking “OK,” I was redirected to the Apple App Store, but there is no update option available, and the app remains non-functional. As a result, I am unable to access the application and proceed with important transactions
“Mobile Certificate Expired
Click OK to update BizSmart® Mobile App to the latest version.”
However, after clicking “OK,” I was redirected to the Apple App Store, but there is no update option available, and the app remains non-functional. As a result, I am unable to access the application and proceed with important transactions
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Buggy app, push notification doesn’t compatible with latest IOS.
Bad
Feedback on Alliance Bank mobile app
I would like to express my concerns regarding the new mobile application. I find it challenging to understand and use, and it does not seem to be user-friendly. Improvements in its usability are essential for a better user experience.
FIX YOUR APP OMG
TRANSFER ERROR FOR ALMOST TWO MONTHS MAKING EVERYTHING SO DIFFICULT CAN YOU ALL BE MORE VIGILANT TO ENSURE APP WORKS WELL ELSE WHY U HAVE THE APP FOR! Everything is on this app and you just leave it with bugs. Never once I can do a transaction smoothly. Always have to retry and retry. Seriously testing limits.
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Please check your bug
I can’t do pay again transaction. This is a financial app not simple normal app. Please check your bug before publish to us as user.
PAY AGAIN APP CRASH
Pay again cant use , app crash, please fix it
Pay Again Button Not Working
Pay again button not working
Don’t understand
I really don’t understand why they make this system so hard to use. At least 3 different mobiles to set up and approve 1 transaction? And This password, that password. R u serious?
app crashed
App crashed when click pay again, pls fix! It has been quite sometime
System Malfunction
Every time I press pay again the app automatically close or crashes. Kindly fix this bug immediately
Bad to use
Genaral system error🥹
The app has a bug!!!
As soon as I press “Pay Again,” the app crashes! Please fix this bug!
Crashed when using pay again function
Please fix your app! It crashes every single time I click on the Pay Again button!
Unable to open the apps
Keep mentioning Mobile Certification expired but there are no updated version
Authentication doesn’t work
Every time we get the notification to authenticate, it moves from one page to another so quickly before we can even click the “Yes”. And we have to redo it again and again until it works. It’s very frustrating when you need to urgently make or approve a payment.
Not user friendly and slow
Can’t even press any back button, most of the time I’ll need to just shut down the whole app and restart just because I want to go to the previous page. Other than that the app is a little slow. Please improve the app.
Frustrated
What a very unpleasant experience with this apps recently. When i need to transfer money, the error 403 message keeps popping up. And keep on asking for TAC which i never change either phone or SIM. When emergency arise, then you can start thinking why would you even have this bank holding your money.
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Sim Card & User restrictions
Don’t understand why need to recognize sim card. When the other bank’s apps no such requirement. The so called mobile token claimed we can do our transaction any time at anywhere but only in Malaysia? When I were at oversea and using different sim card, the apps started restrict me, asked me to verify by TAC until I changed my original sim card back to my phone. Don’t understand what kind of security is this, restricted until the user themselves also cannot use.
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Keep asking for TAC
After the recent update the app keeps asking for TAC and even after talking to customer service it keeps gape after following their instructions.
Also the app needs to be streamlined and made user friendly, currently it is terrible with so many log ins for different reasons. Other bank apps can do much better than this.
Planning to change bank if not improved
Also the app needs to be streamlined and made user friendly, currently it is terrible with so many log ins for different reasons. Other bank apps can do much better than this.
Planning to change bank if not improved
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