Glitchy
The app shuts down before I’ve approved anything. It’s updated, my phone is update and the only way to fix it is to delete and reload it onto my phone. Then it takes 12 hours to use since the one token needs activation. This has happened twice in the past 7 days. Please fix it.
It's not that the application is bad, it's experience of using banking service is bad！
Having a business account is practically useless; I don't even dare to put funds in it. What if I need to pay a deposit to a supplier someday? That would be the end of me!
Because I can't log in to my account and need to verify my security, I've called the customer service hotline countless times but no one answers. What if I urgently need to use the company account to pay a supplier someday，how？！
Because I can't log in to my account and need to verify my security, I've called the customer service hotline countless times but no one answers. What if I urgently need to use the company account to pay a supplier someday，how？！
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Invoices
Very bad service for invoices and also customer service when we change phone
Their CS works only on weekdays, if you change phone on Friday after 6pm you need to wait till Monday for their CS to approve the one token application
When go to branch they say no staff for business banking
Why you take out the invoice service in mobile app, very very hassle every time need to open the PC or laptop
Pls do something beneficial for business people
Their CS works only on weekdays, if you change phone on Friday after 6pm you need to wait till Monday for their CS to approve the one token application
When go to branch they say no staff for business banking
Why you take out the invoice service in mobile app, very very hassle every time need to open the PC or laptop
Pls do something beneficial for business people
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I use it regularly
It won’t let me open my accounts. Please update app
I use it regularly
On the app, it doesn’t let me save a name (always says error) and today the payment info and the app transfer isn’t working at all. I’ve already updated.
