Have you thought of making this accessible? It’s 2025!
I am a visually impaired user of my chart, and I have to say this is the least user-friendly application I have come across. My chart and other organizations has been accessible and user-friendly, but this one is not! if I ever if I needed to find something quickly, my chart is not what I would use! I have attempted to ask that this site be made accessible, and my request falls on deaf ears! T
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Useless
I want to make an appointment with my primary care provider. So I tap on “make an appointment with a provider you’ve seen before”. I am prompted to choose what I need to be seen for. The options are all highly specialized things like dermatology and lab appointments. There is no option for a basic office visit. I have only been seen by one provider before and she doesn’t even offer these options.
So I go to try making an appointment with a provider I haven’t seen before. Here, primary care is an option. I tap on it. I am prompted with an insanely long list of available providers, and somehow, STILL, my doctor is not on this list.
This app is clunky at best and disorienting at worst. There are 1500 menu options with no clear explanation as to what they actually do. I can’t find the information I need, and I certainly can’t set up a simple generic doctor visit. It has been like this for years and they clearly have no intention of ever fixing it. Genuinely thinking of finding a new healthcare group to move to because it should not be this difficult just to set up a basic appointment.
So I go to try making an appointment with a provider I haven’t seen before. Here, primary care is an option. I tap on it. I am prompted with an insanely long list of available providers, and somehow, STILL, my doctor is not on this list.
This app is clunky at best and disorienting at worst. There are 1500 menu options with no clear explanation as to what they actually do. I can’t find the information I need, and I certainly can’t set up a simple generic doctor visit. It has been like this for years and they clearly have no intention of ever fixing it. Genuinely thinking of finding a new healthcare group to move to because it should not be this difficult just to set up a basic appointment.
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We aren’t clinicians
None of the nested sections make sense to non clinicians. Just a hodge podge of menus with random info.
Known issue they refused to fix
I actually did not mind this app when my account was working. However, for some reason, my account login page says “something went wrong “. When I called the provided technical support number (in the app), the IT department was very unconcerned about the situation.
The representative said they were aware of the problem, that it had been going on for months, and that a ticket had been submitted with their developer.
However, they could not provide a time frame for a fix. This lack of concern is frustrating, and it suggests a failure to care for patients.
If a health provider wants to give the perception of caring about their patients, it should start with making sure its app works properly.
The representative said they were aware of the problem, that it had been going on for months, and that a ticket had been submitted with their developer.
However, they could not provide a time frame for a fix. This lack of concern is frustrating, and it suggests a failure to care for patients.
If a health provider wants to give the perception of caring about their patients, it should start with making sure its app works properly.
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Great app
It’s simple and easy can’t explained why there would be any bad reciews
Doesn’t work
Doesn’t work
App no longer works
The app basically stopped working since the last update . Won’t take my password or recognise my facial ID & has remained frozen. Completely useless. Needs to be fixed ASAP!
Have you thought of making this accessible? It’s 2025!
I am a visually impaired user of my chart, and I have to say this is the least user-friendly application I have come across. My chart and other organizations has been accessible and user-friendly, but this one is not! if I ever if I needed to find something quickly, my chart is not what I would use! I have attempted to ask that this site be made accessible, and my request falls on deaf ears! T
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I’m constantly getting locked out
This app is extremely frustrating. It’s not user friendly. I just want to make an appointment with my regular doctor or doctors on my care team, and I can’t find them easily or at all if they’re not part of ALLINA. The other problem is that I get locked out and can’t even access it. My app is connected to saved passwords and automatically connects when it sees my face. This one locks me out instead.
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Stop grooming babies and childeren, these hospitals groom babies and childeren by circumcision
This is the worst place on earth, nothing but disrespectful from 90% of the people here, stay away from these monsters
Stop deleting my reviews, you sociopaths, theres no point in having doctors or nurses at this point
This is the worst place on earth, nothing but disrespectful from 90% of the people here, stay away from these monsters
App Unusable Now
This app used to be decent, but now with the two factor authentication, I can’t even use it anymore. When I try to log in, it takes me to a page asking if I want a code sent via text or email to verify myself, but a circle just spins indefinitely, and I can’t even choose an option to get a code! I keep getting emails saying my bill is due, but I can’t even log in to pay it. This app is in major need of an upgrade.
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Two-Factor Authentication
Allina recently added two-factor authentication to the app, but it doesn’t work, rendering the app completely unusable.
Useless
Useless
Harassed me during my teenage years and told me to shut up
Evil, torture and harm only here at this place no place in the medical does anyone actually help. These people are not people anymore just demons im tired of pretending like you people ever helped, 90% of the treatments just end up torturing you and the doctors and nurses just tell you to shut up. Nah screw the medical field especially Alina health worst treatments possible with a high chance of death from sketchy medications. NOT TO MENTION THE ENTIRE TIME I WAS A TEENAGER WHEN I DIDNT ABUSE DRUGS THEY HARASSED ME ABOUT DRUGS CONSTANTLY FROM 15-18 before i used anything, screw this abusive company
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Evil, they torture and harm, the doctors are fine but the medical system is just harmful overall
Evil, torture and harm only here at this place no place in the medical does anyone actually help. These people are not people anymore just demons im tired of pretending like you people ever helped, 90% of the treatments just end up torturing you and the doctors and nurses just tell you to shut up. Nah screw the medical field especially Alina health worst treatments possible with a high chance of death from sketchy medications
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Nothing is working
Bed system
Literally Unusable
It wasn’t great before but at least could do some basic stuff like view lab results and manage my appointments. Now, I can’t even pass through the login page. It keeps spinning forever! At this point it’s just wasting space on my phone! Let’s hope the devs fix this.
Incompatible with MacBook
I used to be able to have this app on my MacBook not even a month ago and then they recently took it off and is not compatible now. Other than that it is an okay app, they keep updating it and taking things off though, and making it more difficult to use.
Terrible.
I’ve had mostly good experiences and care from Allina but this app started bloody terrible and it’s not improved over several years. It never improves or if it does it’s incremental and then gets worse somehow. Big issues just scheduling with doctors I’ve seen before, and the module for seeing someone new is an even worse nightmare. Here’s a case where just an old fashion call beats what’s being offered here. Wonder how many hundreds of thousands of dollars Allina is spending to keep this garbage tech afloat? Pretty sad. It is 2024 guys. It is going to be 2025 in a short time and this? This is what you’re offering your patients? We live in the future, dummies catch up. It’s all enough to start shopping for a whole new set of clinics and hospitals.
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