Custom service is non existent
That App seems to work pretty well, however there is absolutely no customer service. I’ve had a billing issue since I opened my account and some other technical issues. I’ve sent multiple emails and tried with there AI but still in same boat.
Good for small businesses
You get an unlimited AI receptionist which works decent enough. Massive benefit for mely business to answer calls when I am busy. Customer service is very bad though. Hard to talk to a human for any issues.
Au top
J’utilise Allo pour ma prospection et mes appels clients. Le numéro en plus, l’enregistrement des appels et leur transcription dans mon CRM (Attio) me simplifient bien la vie. Le fait d’avoir la possibilité d’analyser les appels avec Claude via le MCP est aussi très pratique.
No customer support
For me most important thing after app functioning properly is customer support. Here you will get AI support and real human will join you in 24h is crazy. Until they get decent support and functionality its 1 star
Une application de téléphonie professionnelle remarquable !
Allo n’est pas une simple solution de téléphonie « second numéro » à mes yeux.
Pour la première fois et je l’ai d’abord testé soigneusement, je trouve enfin une solution non seulement irréprochable techniquement pour une professionnelle (raccord CRM, intégrations d’autres applications…) mais également un résumé extrêmement bien exécuté de l’ensemble de mes appels pour ne perdre aucune information. Il y a beaucoup à dire sur les capacités et fonctionnalités de l’application Allo (sur mobile et Desktop). Pour avoir essayé d’autres solutions auparavant, cette application est de loin la plus complète, fiable et accessible du marché. Je recommande chaudement.
Pour la première fois et je l’ai d’abord testé soigneusement, je trouve enfin une solution non seulement irréprochable techniquement pour une professionnelle (raccord CRM, intégrations d’autres applications…) mais également un résumé extrêmement bien exécuté de l’ensemble de mes appels pour ne perdre aucune information. Il y a beaucoup à dire sur les capacités et fonctionnalités de l’application Allo (sur mobile et Desktop). Pour avoir essayé d’autres solutions auparavant, cette application est de loin la plus complète, fiable et accessible du marché. Je recommande chaudement.
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Real Estate Broker
Having Allo is a BIG Game changer
Performance
For $300 a year, the app totally fails to function on the iPad! They really need to fix the resolution so it actually works properly!
Great app
Great support and super easy to use
Tech support is frustrating
AI assistant is not helpful and can’t actually fix anything. When I ask for an agent they’re only available 10 days away..can companies please stop depending on ai for helping humans?
Not sure why everyone is rating this poorly
The app UI is beautiful I’m not seeing where it’s poor at all. Functionality seems to work fine. Maybe it’s a new update?
Decent app, horrible CX and UI
When it works, it works well. However it’s extremely clunky to setup, things that should be simple are not, there’s is very little consistency across desktop/mobile/web apps, but overall and in my opinion most importantly the customer service is awful. The AI assistant gives completely wrong answers and it takes forever to get a human response, and absolutely nothing in real time to be able to troubleshoot.
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Best phone app
Can’t beat this app!! The best.
Amazing for sales
This app is amazing for sales - especially if you manage a sales team.
Des appels de qualité
Application intuitive, qui permet des appels clients de qualité et une gestion simple des SMS de suivi. On attend avec impatience l’API pour synchroniser notre base clients avec le listing de Contacts Allô, et ça sera aussi simple qu’un répertoire téléphonique 👌
summaries, AI receptionist
The process to join was smooth. I onboarded my team on own and reached out to support for a question and they answered quickly. Much easier and best price compared to competitors
Happy customer!
Allô has completely changed the way we manage business calls. Super intuitive, fast setup.
The Allo team has been very responsive and extremely helpful whenever we reached out.
The Allo team has been very responsive and extremely helpful whenever we reached out.
Finally, a phone system that actually works for teams
We switched our sales and support teams to Allo after struggling with RingCentral. It’s been a game changer. The app is incredibly easy to use, the call quality is top, and setup took less than five minutes.
Allo helped us centralize all our communication in one place. Our reps can tag calls, share notes instantly, and collaborate on customer follow-ups without endless back-and-forth. It’s simple, fast, and way more affordable than the old tools we used.
Allo helped us centralize all our communication in one place. Our reps can tag calls, share notes instantly, and collaborate on customer follow-ups without endless back-and-forth. It’s simple, fast, and way more affordable than the old tools we used.
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Abonnement
Bonjour à vous je ne peut pas arrêter l’essaie gratuit de 7 jours, je ne souhaite pas la garder car je me suis tromper d’application
Constant Issues & lacks support
There is always an issue with the app. One day I can’t make calls, another day I can’t text, it constantly puts me in different chats, if I archive 1 chat it tries to archive 3 other ones I never touched, another day it restarts my account, another day (and all days) the HubSpot tracking isn’t accurate. So now I’m resorting back to personal number to make business calls & texts which makes it hard to reach & also I don’t want my customers or prospects to have my personal number.
Once you report these issues, they take hours to days to get back to you with an AI response. The response after days asks you “please describe exactly this and show proof” like you think I have proof for an issue I had days ago? So takes forever for something to get fixed.
It’s super frustrating honestly the constant issues.
Once you report these issues, they take hours to days to get back to you with an AI response. The response after days asks you “please describe exactly this and show proof” like you think I have proof for an issue I had days ago? So takes forever for something to get fixed.
It’s super frustrating honestly the constant issues.
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Tip top
Allo me fait gagner un temps considérable et m’évite de devoir rappeler des prospects qui sont hors de ma zone de chalandise ou qui recherchent des produits ou un service que je ne propose pas. Une fois les informations récoltées par l’ia j’envoie un sms lorsque le prospect est dans un des cas exposé plus haut sinon je le rappelle, et surtout je ne perd aucune information des échanges que j’ai, très pratique quand on ne peut pas noter ou qu’on a pas le temps 👌🏼
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