1. Home
  2. 💼 Business
  3. Allo
Allo: AI Second Business Phone

Allo: AI Second Business Phone

Call Record & AI Transcript

118 ratings
60 reviews
💼 Business
📊 Productivity
Free
In-App Purchases

Details

Released
May 31, 2024
Updated
November 5, 2026

Features

Developer

Mobile First
✨Promote your app ✨
Allo: AI Second Business Phone screenshot #1 for iPhone
Allo: AI Second Business Phone screenshot #2 for iPhone
Allo: AI Second Business Phone screenshot #3 for iPhone
Allo: AI Second Business Phone screenshot #4 for iPhone
Allo: AI Second Business Phone screenshot #5 for iPhone
Allo: AI Second Business Phone screenshot #6 for iPhone
Allo: AI Second Business Phone screenshot #7 for iPhone
Allo: AI Second Business Phone screenshot #8 for iPhone
📌Ready
Reviews summary↘︎
⭐60
Reviews↘︎
📝11+ tags
Tags↘︎
🔄4+ apps
Alternatives↘︎
❓8 answered
FAQ↘︎
📦~ in 2 days
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

This app provides a comprehensive business phone system with AI-powered features. It offers call recording, transcription, summarization, and CRM integrations to streamline communication and boost productivity for professionals and small businesses.

✓AI-powered call screening and identification
✓Call recording and automatic transcription
✓AI-driven call summarization and insights
✓Customizable IVR system
✓Second business phone number
✓CRM integrations (Shopify, HubSpot)
✓Spam call blocker
Show original description

What users say about Allo

Reviews of Allo are mixed: the Business app is rated 4.3/5 from 118 App Store ratings. What users like most: great app and virtual receptionist, transcripts and summaries for calls. Top complaints: awful service, no human service available. Summarized from real user reviews.

Positive things

  • 👍Great app and virtual receptionist
  • 👍Transcripts and summaries for calls
  • 👍Good for small businesses
  • 👍AI receptionist works decent
  • 👍Simplifies life for prospecting and client calls
  • 👍Call recording and transcription
  • 👍Analysis of calls with AI
  • 👍Remarkable professional telephony app
  • 👍Technically impeccable solution
  • 👍CRM integration
  • 👍Well-executed call summaries
  • 👍Most complete, reliable, and accessible app
  • 👍BIG Game changer
  • 👍Beautiful UI
  • 👍Functionality works fine
  • 👍Best phone app
  • 👍Amazing for sales
  • 👍Intuitive app, quality client calls
  • 👍Simple follow-up SMS management
  • 👍Smooth onboarding process
  • 👍Quick support response
  • 👍Easier and best price compared to competitors
  • 👍Very responsive and helpful team
  • 👍Game changer for sales and support teams
  • 👍Incredibly easy to use
  • 👍Top call quality
  • 👍Fast setup
  • 👍Centralizes communication
  • 👍Reps can tag calls, share notes
  • 👍Collaborate on customer follow-ups
  • 👍Simple, fast, and affordable
  • 👍Saves considerable time
  • 👍Avoids calling prospects outside service area
  • 👍Collects information via AI
  • 👍SMS follow-up
  • 👍No lost information from exchanges
  • 👍Easy to use at a reasonable price
  • 👍Perfect AI transcription
  • 👍Super tool
  • 👍Ultra-intuitive app
  • 👍Never miss a call
  • 👍Precise collection of client requests
  • 👍Works well, easy to get started
  • 👍No bugs
  • 👍Reactive team
  • 👍CRM connection
  • 👍AI call recaps are precise
  • 👍Reliable system
  • 👍AI system and app are stable
  • 👍Great app and excited to try Shopify integration
  • 👍Shows many phone calls
  • 👍Key asset
  • 👍Manages 40 calls daily with incredible quality and precision
  • 👍Great support
  • 👍Essential tool
  • 👍Connected to CRM (Notion)
  • 👍Saves a lot of time
  • 👍Great support
  • 👍Active and responsive team
  • 👍Excellent call quality, recordings, and summaries
  • 👍Extraordinary app
  • 👍Allows choice for contacts to reach or leave a voicemail
  • 👍Records and transcribes conversations
  • 👍Suitable for professionals and personal use
  • 👍Very good app
  • 👍Revolutionary and innovative app
  • 👍Simplifies and optimizes professional call management
  • 👍Spam filtering, caller identification, reason for call
  • 👍24/7 response by AI
  • 👍Get a second virtual number
  • 👍Respond directly on mobile or let AI manage
  • 👍Saves precious time
  • 👍Never miss a call
  • 👍Clients always have a response
  • 👍Low cost for power and performance
  • 👍Intuitive, clean, and accessible interface
  • 👍Fully autonomous and modern app with regular updates
  • 👍Call transcription, AI summaries are practical and amazing
  • 👍Ultra-responsive, available, and attentive customer service
  • 👍Beautiful invention for busy lives
  • 👍Saves the day by finding, rereading, and re-listening to calls
  • 👍Availability and attentiveness to needs
  • 👍Love this app
  • 👍Business number, in-app calls, AI voicemail
  • 👍Call summaries
  • 👍Connected to phone but not SIM card
  • 👍Make calls abroad with a French number without extra cost
  • 👍Practical and incredibly cheap
  • 👍Perfect tool for managing prospect calls
  • 👍Filters fraudulent solicitations
  • 👍Very responsive customer service
  • 👍Numerous regular versions released
  • 👍System adapted for modern businesses
  • 👍Top app for managing professional calls
  • 👍Doesn't require changing phone number
  • 👍Call forwarding works wonderfully
  • 👍Recording adds value
  • 👍Integrations with many tools
  • 👍Optimizes productivity
  • 👍Responsive support on WhatsApp
  • 👍New features with each update
  • 👍Excellent service and ease of use
  • 👍Intuitive, fast, fluid user experience
  • 👍Well-thought-out features
  • 👍Saves precious time
  • 👍Responsive and attentive customer service
  • 👍Super app for managing all calls
  • 👍Calls processed in real-time
  • 👍Assistant manages calls when busy
  • 👍Personalized settings for filtering, sorting, prioritizing calls
  • 👍No need to listen to voicemail
  • 👍Receives a report summarizing and prioritizing calls
  • 👍Real time saver and efficiency booster
  • 👍Love the app, design, and functions
  • 👍Great idea
  • 👍Like all current functionalities
  • 👍Business knowledge section could be deeper
  • 👍Ability to integrate with spreadsheets
  • 👍Receptionist could provide info based on inventory and availability
  • 👍Amazing to have a phone number that people can ring without hiring staff
  • 👍Helps get leads 24/7
  • 👍Simple and makes professional daily life easier
  • 👍Pleasant design
  • 👍Well-thought-out features
  • 👍Easy to use
  • 👍Summary of prospect missed calls is precise
  • 👍Knows exactly what to do next
  • 👍App is great
  • 👍Amazing service givers
  • 👍Weekly updates
  • 👍Makes life a lot easier
  • 👍App looks interesting
  • 👍Free trial required to test professional features

Negative things

  • 😞Awful service
  • 😞No human service available
  • 😞Cannot end working relationship
  • 😞No one will get in touch
  • 😞Text messaging not as expected
  • 😞Cannot use app effectively
  • 😞Lack of service
  • 😞No customer service
  • 😞Billing issue since account opening
  • 😞Other technical issues
  • 😞No response to emails or AI
  • 😞Customer service is very bad
  • 😞Hard to talk to a human
  • 😞No customer support
  • 😞AI support only, human response in 24h is crazy
  • 😞Needs decent support and functionality
  • 😞App fails to function on iPad
  • 😞Need to fix resolution for iPad
  • 😞Great support is a lie
  • 😞Super easy to use is a lie
  • 😞Tech support is frustrating
  • 😞AI assistant not helpful
  • 😞Cannot fix anything
  • 😞Agent available in 10 days
  • 😞Companies depend too much on AI
  • 😞Clunky to set up
  • 😞Simple things are not simple
  • 😞Little consistency across desktop/mobile/web apps
  • 😞Customer service is awful
  • 😞AI assistant gives wrong answers
  • 😞Takes forever to get a human response
  • 😞Nothing in real time for troubleshooting
  • 😞Cannot stop free trial
  • 😞Made a mistake choosing the app
  • 😞Constant issues
  • 😞Always an issue with the app
  • 😞Cannot make calls one day
  • 😞Cannot text another day
  • 😞Constantly puts user in different chats
  • 😞Archiving issues
  • 😞Account restarts
  • 😞HubSpot tracking inaccurate
  • 😞Resorting back to personal number
  • 😞Hard to reach customers
  • 😞Don't want customers to have personal number
  • 😞Takes hours to days to get back with AI response
  • 😞AI asks for proof of past issues
  • 😞Takes forever for something to get fixed
  • 😞App not up to par
  • 😞Bad interactions with AI
  • 😞AI says nonsense
  • 😞AI talks over interlocutor
  • 😞Hangs up before message is left
  • 😞Very disappointing
  • 😞AI system and app are very unstable
  • 😞Ridiculous AI system
  • 😞No support
  • 😞Shopify integration didn't work
  • 😞Hard to find tutorial
  • 😞No email to message support
  • 😞Only automated message from support
  • 😞No other responses after multiple attempts
  • 😞How to get money back?
  • 😞Terrible service
  • 😞Not happy with service
  • 😞Shows many phone calls but all said hanged up
  • 😞Do not sign up
  • 😞Account was warned without warning
  • 😞Does not work with people with disability
  • 😞Discrimination
  • 😞No CSR available
  • 😞Couldn't find account information
  • 😞Couldn't find 'team management' tab
  • 😞Had it 20 minutes and already over it
  • 😞Terrible
  • 😞Uninstalled but still connected to phone
  • 😞Spanish lady doesn't understand English and hangs up
  • 😞How to get it off phone?
  • 😞Disconnected active subscription
  • 😞Asking to sign up for subscription again
  • 😞Restore Purchase freezes the app
  • 😞No answer from support
  • 😞Awful
  • 😞Call log states a call but never heard ring
  • 😞Settings are confusing
  • 😞Too much for too little
  • 😞Don't bother signing up if you have an OpenPhone account
  • 😞Waiting for response for three days
  • 😞Cancelling entire account
  • 😞Interface lacks fluidity
  • 😞Composer number to call is not visible
  • 😞Texts are short or not taken into account during trial
  • 😞Payment made, cannot log in
  • 😞Cannot receive OTP
  • 😞Need help logging in
  • 😞Performance issues
  • 😞App does not work on iPad
  • 😞Resolution needs adjustment for iPad
  • 😞AI doesn't seem to keep up with fast talkers
  • 😞Very little feature, just screens callers
See all reviews
+1

What's New in Allo

4.13.0

November 5, 2026

• Pin important conversations to the top of your inbox • Caller ID helps you recognize who is calling by name • Texting a contact starts from the line you are using • Stability and performance improvements

More
11

Subscriptions & In-App Purchases

Allô Monthly | Free trial

Your new phone system with AI assistant!

$44.991 Month
7 Days trial
How to cancel Allo subscription ⁉️

User reviews

Most RecentHighest RatedLowest Rated

Lack of human support and when you do talk to somebody, they take forever to get back to

I think their focus is really to support other apps, but what they should do is start focusing on the human experience like their app. There’s no dark mode, which is the simplest feature you can add to an application I think they just kind of lost touch of their clients and just trying to pack the program with feature rich items which are not important like a call dialer
Show more
TTechplay88

Response from developer

We're truly sorry we didn't get back to you in time. We want you to know our whole team is 100% focused on Allo and on making it better for people like you. Dark mode is something we're prioritizing, and your feedback helps us move it forward, so thank you. If there's anything else we can help with, please write to us at support@withallo.com Thank you, The Allo team

Great app and virtual receptionist

I’ve had this app for a while and I love that I get the transcript and summaries for all my calls. I definitely recommended for business teams.
KKtalina86

Response from developer

Thank you so much for the review! We are glad the transcripts and summaries help you every day, and thank you for recommending Allo. The Allo team

Awful service

I have begged to get some service from an actual human. I still want to end my working relationship with allo and no one will get in touch with me. When I asked the sales person that was guiding me during my free trial about text messaging, he responded in a way that made me believe that I could text message my vendors and guests very easily. This is not the case. Because I can’t use the app effectively, I want to end my business relationship. Yet, no one, NO ONE will help me and I can’t speak with anyone even though I have asked to escalate this situation. I’m so very disappointed with this company and its lack of service.
Show more
CCitacakes

Response from developer

Hello, we are truly sorry you asked for help again and again without getting a human answer, and that texting did not work the way you expected. In the US, business texting requires a carrier registration step, and we should have explained that clearly from the start. Please write to us at support@withallo.com and someone from our team will help you, including with cancelling if that is what you want. Thank you, The Allo team

Custom service is non existent

That App seems to work pretty well, however there is absolutely no customer service. I’ve had a billing issue since I opened my account and some other technical issues. I’ve sent multiple emails and tried with there AI but still in same boat.
RNRobert's nutz

Response from developer

Hello, thank you for saying the app works well, and we are truly sorry about the support side. Your billing issue should have been fixed long ago, not left open after several emails. Please write to us at support@withallo.com with the details, and someone from our team will make sure it gets resolved. Thank you, The Allo team

Good for small businesses

You get an unlimited AI receptionist which works decent enough. Massive benefit for mely business to answer calls when I am busy. Customer service is very bad though. Hard to talk to a human for any issues.
GSglorfindle seattle

Response from developer

Thank you for the kind words about the AI receptionist, we are glad it helps your business. You are right that reaching a human should be easy, and we are sorry it has been hard. If you ever need help, write to us at support@withallo.com and someone from our team will get back to you. Thank you, The Allo team

See 55 more reviews

Developer apps

Scan to Sheets - QR & Barcode
Scan to Sheets - QR & Barcode

Fast scanning to Google Sheets

📊 Productivity

(270)

Free
In-App Purchases
Scan to Excel
Scan to Excel

Fast scanning to Excel

📊 Productivity

(14)

Free
In-App Purchases
Amoa: Easy scanner & Inventory
Amoa: Easy scanner & Inventory

Scan or import all your items

💼 Business

(5)

Free
In-App Purchases
See developer apps

User experience

🐞

Reported Bugs

44 issues

App fails to function on iPad

Bug

Need to fix resolution for iPad

Bug

AI assistant not helpful

Bug

Cannot fix anything

Bug

Agent available in 10 days

Bug

Constant issues

Bug

Always an issue with the app

Bug

Cannot make calls one day

Bug

Cannot text another day

Bug

Constantly puts user in different chats

Bug

Archiving issues

Bug

Account restarts

Bug

HubSpot tracking inaccurate

Bug

App not up to par

Bug

Bad interactions with AI

Bug

AI says nonsense

Bug

AI talks over interlocutor

Bug

Hangs up before message is left

Bug

Shopify integration didn't work

Bug

Hard to find tutorial

Bug

No email to message support

Bug

Only automated message from support

Bug

No other responses after multiple attempts

Bug

Shows many phone calls but all said hanged up

Bug

Account was warned without warning

Bug

No CSR available

Bug

Couldn't find account information

Bug

Couldn't find 'team management' tab

Bug

Uninstalled but still connected to phone

Bug

Spanish lady doesn't understand English and hangs up

Bug

Disconnected active subscription

Bug

Asking to sign up for subscription again

Bug

Restore Purchase freezes the app

Bug

Call log states a call but never heard ring

Bug

Settings are confusing

Bug

Interface lacks fluidity

Bug

Composer number to call is not visible

Bug

Texts are short or not taken into account during trial

Bug

Payment made, cannot log in

Bug

Cannot receive OTP

Bug

App asked to sign up each time it was opened

Bug

Agent sounded completely opposite of request and spoke different language

Bug

AI doesn't seem to keep up with fast talkers

Bug

Very little feature, just screens callers

Bug
✨

Requested Features

13 requests

AI receptionist in Spanish

Feature

AI receptionist capable of understanding and responding in Spanish

Feature

More variety on AI voices/characters

Feature

Allow more words on business knowledge

Feature

Deeper business knowledge section to prevent false advertising

Feature

Integrate with spreadsheets

Feature

Receptionist to give out info based on inventory and availability

Feature

API to synchronize client base with Allo Contacts listing

Feature

Dark mode option

Feature

Advanced analytics dashboard

Feature

More functionalities

Feature

Improved interface fluidity

Feature

Free trial for professional features

Feature

FAQ

Does Allo have ads?

Allo does not contain advertisements, allowing for an uninterrupted user experience.

What is the pricing for Allo?

Allo offers various subscription plans, including 'Allô Monthly' for $44.99/month with a 7-day free trial, and 'Allô Yearly' for $214.99/year with a 7-day free trial. Limited-time discounts are also available.

What devices does Allo support?

Allo is currently supported on iPhone devices. Users can access the app on multiple devices to manage calls and messages from anywhere.

How often is Allo updated?

Allo is updated regularly, with the latest version being 4.13.0 released on 2026-11-05. Users have noted numerous regular versions released, indicating frequent improvements.

What do users like most about Allo?

Users frequently praise Allo for its virtual receptionist capabilities, accurate call transcripts and summaries, and its effectiveness for small businesses. Many find it simplifies prospecting and client calls, with a beautiful UI and intuitive design.

What are common user complaints about Allo?

Some users report issues with customer service, finding it difficult to reach a human representative and experiencing long wait times for AI support. There are also mentions of the app failing to function on iPads and occasional inconsistencies across different app versions.

Can I port my existing phone number to Allo?

Yes, you can port your existing number to the Allo system to enjoy all its features. You can also choose a second phone number or forward calls to the system.

How does Allo's AI receptionist work?

The AI receptionist can handle calls, take messages, and route inquiries 24/7. It can qualify callers, set up customizable IVR menus, and direct calls to voicemail, a live agent, or itself.