Device not compatible with App 😔
After purchasing the app and trying to install the eSIM, the message said that my device was not compatible. I contacted Customer Service and they readily refunded my money.
The turnaround time for refunding it was less than 48 hours. Thanks, my friend. Now that’s great Customer Service.
☺️.
The turnaround time for refunding it was less than 48 hours. Thanks, my friend. Now that’s great Customer Service.
☺️.
Wonderful product, outstanding customer service
After doing a lot of research on various eSIMs for international travel several years ago, I settled on AloSIM, and my first experience with the company and the eSIM was outstanding. The process of using AloSIM eSIMs is seamless, whether on an iPhone with one physical SIM slot and one eSIM, or iPhones with only multiple eSIM “slots”. Since my first experience, I’ve used AloSIM across several continents and multiple countries without a hitch, and have used them on three different iPhone models. And just within the past several days of writing this review, I needed to contact customer service, and within hours they solved the issue I was having. (It was not an issue with data access, it was simply an account issue.) I can’t recommend the company and product highly enough.
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Reliable
Great customer service, patienct and professional
Reliable and Easy to Use
I’ve used them for a a variety of geographical regions in Europe and North America. Straightforward to set up and top up, and reliable connections.
Data disappears
I had about 180 MB left on my 2GB plan. I put the phone in airplane mode and only used WiFi. The next day, that remaining data was gone! And even on good days, it seems like you burn through data quickly. Also, they list the 3GB for $9 special down a few rows where you’re less likely to see it. I’m less than thrilled with aloSIM.
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