aloSIM: 5G Prepaid Travel eSIM appears to be a legitimate app. The AppsHunter Legitimacy Score for aloSIM is 93 out of 100 points across 7 verification signals from App Store and developer data.

aloSIM User Reviews

Name: aloSIM: 5G Prepaid Travel eSIM
Rating: 4.6 (1284 reviews)

aloSIM: 5G Prepaid Travel eSIM

AffinityClick Inc.

🔧 Utilities

✈️ Travel

Customer Experience

Positive experience79.8% of reviews

Neutral1.8% of reviews

Negative experience18.4% of reviews

~ Based on 653 written reviews from the US App Store.

What users say

Summarized from real user reviews of aloSIM. Based on 1.3K reviews and a 4.6/5 average, it highlights the 15 positives and 9 negatives reviewers mention most about this Travel app.

Positive things

🚀Great prices for data
🚀Excellent customer service
🚀Free phone number
🚀Easy to use
🚀Reliable functionality
🚀Seamless experience
🚀Fantastic support
🚀Convenient and economical
🚀Excellent value
🚀Straightforward installation
🚀Hassle-free
🚀Prompt responses from support
🚀Flexible data packages
🚀Reliable connections
🚀Helpful troubleshooting

Negative things

🐛Activation issues
🐛Connectivity problems in certain areas
🐛Slow speeds in some locations
🐛Confusing installation process
🐛Unreliable service
🐛Lack of phone support
🐛Inconsistent performance
🐛Unexpected data usage
🐛Unresponsive customer service

Is aloSIM Safe?

aloSIM: 5G Prepaid Travel eSIM appears safe based on user ratings. AppsHunter Safety Score for aloSIM is 92/100.

This assessment is based on 1,284 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.3% of ratings point to a safe experience

2.2% of ratings suggest some concerns

6.5% of ratings point to a risky experience

~ Based on 1,284 App Store ratings for aloSIM.

Is aloSIM Legit?

aloSIM: 5G Prepaid Travel eSIM appears to be a legitimate app. AppsHunter Legitimacy Score for aloSIM is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Fantastic esim. Much improved

In past had trouble installing alosim cards while travelling. In app instructions where poor and fixing the issues required back and forth emails with alosim techs who where helpful but took much time. A Big hassle when travelling.
Seems they have improved installation intstructions and this recent travel to Italy Japan and Canada had esim up and running with first try at installation had great connection to internet.
Support now with chat which works well and staff available with short wait times. Highly reccomended

Paul Claman

15 days ago

Response from developer

Thank you for the honest and thoughtful feedback! We're so glad to hear the installation process has improved and that everything worked smoothly on your recent trip to Italy. Your recommendation means a lot — and we're always working to make things even better! 🇮🇹📱✈️ --Gianna

Device not compatible with App 😔

After purchasing the app and trying to install the eSIM, the message said that my device was not compatible. I contacted Customer Service and they readily refunded my money.
The turnaround time for refunding it was less than 48 hours. Thanks, my friend. Now that’s great Customer Service.
☺️.

RTJimers

a month ago

Wonderful product, outstanding customer service

After doing a lot of research on various eSIMs for international travel several years ago, I settled on AloSIM, and my first experience with the company and the eSIM was outstanding. The process of using AloSIM eSIMs is seamless, whether on an iPhone with one physical SIM slot and one eSIM, or iPhones with only multiple eSIM “slots”. Since my first experience, I’ve used AloSIM across several continents and multiple countries without a hitch, and have used them on three different iPhone models. And just within the past several days of writing this review, I needed to contact customer service, and within hours they solved the issue I was having. (It was not an issue with data access, it was simply an account issue.) I can’t recommend the company and product highly enough.

DelRayKate

a month ago

Response from developer

Wow, thank you so much for this incredibly kind review! It truly means the world to us. We love hearing that aloSIM has been your trusted travel companion across multiple continents and iPhone models, that's exactly what we set out to build. We're also glad our support team could get your account issue sorted out quickly. Reviews like yours are what keep us motivated to keep improving. We look forward to continuing to accompany you on all your future adventures! 🌍 --Gianna

Reliable

Great customer service, patienct and professional

暖风歌未央

a month ago

Response from developer

Thank you so much for the kind words! We're really glad to hear your experience was a positive one, being patient, professional, and reliable for our customers is something we genuinely care about. We appreciate you taking the time to share this, and we look forward to supporting you again! Gianna

Reliable and Easy to Use

I’ve used them for a a variety of geographical regions in Europe and North America. Straightforward to set up and top up, and reliable connections.

Aeiouz

a month ago

Data disappears

I had about 180 MB left on my 2GB plan. I put the phone in airplane mode and only used WiFi. The next day, that remaining data was gone! And even on good days, it seems like you burn through data quickly. Also, they list the 3GB for $9 special down a few rows where you’re less likely to see it. I’m less than thrilled with aloSIM.

MarkOfNJ

a month ago

Great app for travel across the world

Get the app!

Moballer Banks

a month ago

Response from developer

Thank you for the enthusiastic recommendation! 🌍 We love hearing that aloSIM is keeping you connected on your travels. Safe adventures ahead! Gianna

Perfect in South America

We’ve used id this year a 2nd time. Last year we travelled through Peru, Chile and Bolivia. This time we’ve been in Columbia. It worked all the time very smoothly.

JustMeMyselfAndIch

a month ago

Response from developer

Thank you for trusting aloSIM across multiple trips and for taking us along on another South American adventure! 🌎 We're really glad connectivity has been smooth every time. Hope the next destination is just as amazing! --Gianna

Recollection of pre-WiFi travel…chip never worked, so I got to rely on the kindness of strangers old

Thanks to AloSIM I spent much of my time looking for cafes, shops , and hotels that would share their WiFi. Finding my way around public transit brought me into contact with kind locals.—thanks again AloSIM
I had a 30 day chip which worked in Ireland for 6 days, but gave up the ghost in Spain. Tried customer support to no avail.
Friends in Spain said Alosim was spotty, but for me it was a complete WiFi blackout.

Jean Marie Paul

a month ago

B

100

Agatavvv

a month ago

Response from developer

Thank you for the 5 star review :)

No me funciona

No levanta la red ya es segunda vez q pasa

Mora1201

a month ago

Promlemlos

Schnell und einfach. Dankeschön

ysr5234

a month ago

Response from developer

Vielen Dank, genau das ist es, was wir anstreben! Wir freuen uns, dass alles reibungslos geklappt hat, und hoffen, Sie auch auf Ihren zukünftigen Reisen verbunden zu halten. 🌍 --Gianna

love the app but

it constantly lags the data runs out fast it keeps saying no service or not ready to install it works for a bit then stops so be careful when using dont waste your money if your not certain

starbucks 3 5 7

2 months ago

Used them in multiple continents

Used them all over the world and have excellent customer service and response.

tee12244

2 months ago

Response from developer

Thank you so much for trusting aloSIM across multiple continents, that means everything to us. We're thrilled our coverage and customer service have been there for you every step of the way. Safe travels wherever you head next! --Gianna

OVER 20 EMAILS TO FAKING ACTIVATE IT

Do NOT USE THIS APP

abbro2k

2 months ago

Response from developer

We are truly sorry for the experience you've had, 20+ emails to get activated is completely unacceptable and we understand your frustration. We want to make this right. Please email us at feedback@alosim.com and reference case number #1100526 so we can prioritize your situation and get this resolved immediately. We sincerely apologize for the trouble. --Gianna

Easy

Easy to install and use.

I have several installed for different countries. It works as soon as the line is activated upon arrival. Just make certain your other line is disabled before turning off airplane mode.

The latest install showed pending for 40 minutes so I contacted support and it was solved immediately. Great product, great support.

Henry VIIl

2 months ago

Response from developer

Thank you so much for the kind words and detailed review! We love hearing that aloSIM has been a reliable travel companion across multiple countries. And great tip about disabling your other line, that's helpful for other travelers to know! We're also glad our support team was able to sort out that pending install quickly. Safe travels and we hope aloSIM keeps making your trips easier! 🌍 Gianna

Amazing

Had no problems and I am a frequent traveller. Great speed and prices.

terrible idea to buy

2 months ago

Spot On live chat!

I purchased my eSIM via web with private email and later realized it’s different account than my usual. The customer support helped me the moment I connected them and resolved my issue.

Anupama Bhatt

2 months ago

Response from developer

Thank you for sharing this! We're so glad our live chat team was able to jump in and get everything sorted quickly. We'll pass along the kind words and we look forward to keeping you connected on your future travels! 😊 --Gianna

Worst eSIM provider

The esim they provide doesn’t work good at all. O used them in Canada and USA both. And in US it just stops working at all through out my trip. And not to mention i was in a well connected area. Where my other sim worked fine. Same happened in Canada. I bought the unlimited plan but had to buy another one from local store. I kept on trying it every day to see if it might got fixed but it’s was always bad. I couldn’t even send a WhatsApp message. It always took 5 minutes to send a message

Nitin23Gojo

3 months ago

Response from developer

We sincerely apologize for the connectivity issues you encountered during your travels in Canada and the US. We have since identified that these disruptions were related to a network outage, which we understand had a significant impact on your trip. We'd like to make this right. Please reach out to our support team at support@alosim.com and reference case number 1076889 so we can process a refund for the affected plan. We appreciate your patience and are sorry for the inconvenience. Gianna

Absolutely Abysmal

I have no issues against AloSim. But I would strongly advise against using their service. I purchased an E-sim for my trip well in advance. On the day of my trip, at the airport I tried activating my sim and it didn’t work. Turns out AloSim was having some problem with their network operator (which is completely understandable), but why only mention this or bring it up at the last minute? My flight was in 30 minutes and I thought let me chat with support and get this solved. But turns out you can’t. I first spoke to a Chatbot which gave me a generic message, I then chatted to 2 agents (Bernardo and I can’t recall the other name) and all they did is literally copy paste the same message from the chatbot into the box. I waited for a while longer and no one replied or gave an update regarding an estimated time frame when this would be fixed. Surprise Surprise, the network never came back on and the sim never worked and I had to choose a different provider. Now, I would let it be if it was just a problem with me, but the group we went with, every single one faced the same problem of AloSim not working and leaving people stranded. Poor service. Never using them again. Use at your own risk.

Soup1997

3 months ago

Response from developer

We sincerely apologize for the disruption this caused on the day of your trip. We understand how stressful it must have been to encounter connectivity issues right before your flight. You're right that this was related to a network outage on our end, and we recognize that our communication and support response during that time fell short of the standard you deserved. We take that feedback seriously. We'd like to make this right. Please reach out to our support team at support@alosim.com and reference case number 1076890 so we can process a refund for your affected plan. We appreciate your patience and are sorry we let you down. Gianna