Alta Vista Credit Union User Reviews

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I love how this Bank treats their customers with dignity and respect understanding that times are hard and willing to give them their best efforts

Can’t move money

Just opened my account and it would’ve really helped if someone told me I couldn’t do transfers from account within the first 60 days. I don’t even know if I could use Zelle. Now I’m scrambling trying to get bills paid on time.

This update to where you have to go out of the app just to use the app is a waste of time

The new update is really not good why would I want to login close the app wait for a text open the app back up to have access what’s the point of having a password then if I’m going to pay a bill why would I want to close the app receive another text just to pay a bill this is a stupid update really worthless should of left it alone definitely considering changing banks
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Update

The app updated and now it keeps saying application error try again later

Won’t let me deposit checks

Won’t let me deposit checks

Cheap app

The app is terrible and isn’t very helpful for anything other than seeing your balances. The Zelle app says that Alta vista has Zelle within the app but it doesn’t.

Garbage

The app is trash. App constantly wants to send me a text to verify I’m logging in. Zelle doesn’t work 90% of the time. The support chat function drops the conversation every single time I try it. Clearly a cut rate application.

Could Be More Visually Updated

Compared to other financial web portals, this is the one I least prefer. It works… it’s functional but like bill pay has a 1 day lag pay time where as others are same day pay as the “scheduled” send date. Frustrating sometimes if not planned ahead for that.

My Favorite since NAFB!

My first credit card. My first savings account. My first loans. I miss the old Norton with its first-name basis banking. But I like ve Alta Vista now too.

Inconvenience

Zelle is not available. I wish I had known that before I opened the account. Driving from one bank to withdraw then driving to another to deposit is ridiculous!

Unsatisfied

Tone of my favorite Not satisfied with new app, my favorite thing about the old app was that I could hide my savings account and here I can’t. I called Alta vista like a week ago about this and a representative said they would call me back about it and they never did.

Trash

This app is trash it says that I don’t have an account with them and it won’t let me sign in

Everything I Needed

I’m LOVING this new app! I was previously using the old Alta Vista app, Mint, and Every Dollar to keep track of my net worth, budgeting, transactions, and credit score, but now everything is in one place, and works together so so so much better. I can’t wait to spend more time using it, but I’m so impressed with how much bang there is for one app.
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Get to see one day before

The old app lets me see my amount one day before it hit my account. This app doesn’t. I don’t like this one.