Alta Vista Credit Union User Reviews
Customer Experience
~ Based on 15 written reviews from the US App Store.
What users say
Summarized from real user reviews of Alta Vista Credit Union. Based on 740 reviews and a 4.8/5 average, it highlights the 4 positives and 8 negatives reviewers mention most about this Finance app.
Positive things
- 💼Comprehensive financial management in one app
- 📊Consolidated account tracking and net worth visibility
- 👍Functional and works as intended
- 🏦Nostalgic banking experience with personal touch
Negative things
- 🐛Frequent application errors and crashes
- 🔐Excessive two-factor authentication requirements
- ⏱️Slow bill pay processing (1-day lag)
- 📱Outdated visual design compared to competitors
- ❌Zelle integration not functional or unavailable
- 🚫Account transfer restrictions in first 60 days
- 🔄Removed useful features from previous version
- 📞Poor customer support responsiveness
Is Alta Vista Credit Union Safe?
Alta Vista Credit Union appears safe based on user ratings. AppsHunter Safety Score for Alta Vista Credit Union is 95/100.
This assessment is based on 740 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 740 App Store ratings for Alta Vista Credit Union.
Is Alta Vista Credit Union Legit?
Alta Vista Credit Union appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Alta Vista Credit Union is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I’m not that happy with this CU! Overall as a bank I’m disappointed
I love how this Bank treats their customers with dignity and respect understanding that times are hard and willing to give them their best efforts
Just opened my account and it would’ve really helped if someone told me I couldn’t do transfers from account within the first 60 days. I don’t even know if I could use Zelle. Now I’m scrambling trying to get bills paid on time.
The new update is really not good why would I want to login close the app wait for a text open the app back up to have access what’s the point of having a password then if I’m going to pay a bill why would I want to close the app receive another text just to pay a bill this is a stupid update really worthless should of left it alone definitely considering changing banks
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The app updated and now it keeps saying application error try again later
Won’t let me deposit checks
The app is terrible and isn’t very helpful for anything other than seeing your balances. The Zelle app says that Alta vista has Zelle within the app but it doesn’t.
The app is trash. App constantly wants to send me a text to verify I’m logging in. Zelle doesn’t work 90% of the time. The support chat function drops the conversation every single time I try it. Clearly a cut rate application.
Compared to other financial web portals, this is the one I least prefer. It works… it’s functional but like bill pay has a 1 day lag pay time where as others are same day pay as the “scheduled” send date. Frustrating sometimes if not planned ahead for that.
My first credit card. My first savings account. My first loans. I miss the old Norton with its first-name basis banking. But I like ve Alta Vista now too.
Zelle is not available. I wish I had known that before I opened the account. Driving from one bank to withdraw then driving to another to deposit is ridiculous!
Tone of my favorite Not satisfied with new app, my favorite thing about the old app was that I could hide my savings account and here I can’t. I called Alta vista like a week ago about this and a representative said they would call me back about it and they never did.
This app is trash it says that I don’t have an account with them and it won’t let me sign in
I’m LOVING this new app! I was previously using the old Alta Vista app, Mint, and Every Dollar to keep track of my net worth, budgeting, transactions, and credit score, but now everything is in one place, and works together so so so much better. I can’t wait to spend more time using it, but I’m so impressed with how much bang there is for one app.
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The old app lets me see my amount one day before it hit my account. This app doesn’t. I don’t like this one.
