App malfunction
Normally the app works ever time but the last few days it never works even after I updated it and it’s kinda disappointing. Please fix this bug.
Easy to Navigate
This mobile banking is great and very easy to use. Transfers are instantly completed when initiated. Like it a lot.
This app is SLOW & SUCKS
Cluttered, bad UI design, annoying to use. Remember is bad and can’t use saved face or fingerprint. Tired of typing my password every, single. time. Took forever to find it in setting. Ask once and that’s it.
Chat bubble is always in the way, needs a way to hide it too.
Locations page to find ATMs sucks too. Only shows sketchy places and have to resort to my map app. Like filters is TINY. Chat bubble blocks details, once again.
(So much unused space under address. And if address is pressed close is tiny as well)
Add a dark mode!
Scanning checks is incredibly dumb! never scans & always resort scan manually. a downgrade from any normal bank.
Don’t get me started on Zelle!! 😡 I don’t care about it being another company. That’s your issue. You’re the one that made the app, other banks have figured it out to where I don’t have to be inputting verification code. X on top right when typing memo is too easy to exit entire Zelle page & start over. An issue where I have to change person I’m sending money to, to include a nickname next to their name. NEVER had I had to do that. I have 6 siblings, so what I have to change a nickname to each sibling to brother/sister?! Utterly STUPID.
Starting my rating at 4 stars. Each month I’ll come back and reduce a star each time nothing has improved.
Today - 2026-06-24 - ⭐️⭐️⭐️⭐️
Chat bubble is always in the way, needs a way to hide it too.
Locations page to find ATMs sucks too. Only shows sketchy places and have to resort to my map app. Like filters is TINY. Chat bubble blocks details, once again.
(So much unused space under address. And if address is pressed close is tiny as well)
Add a dark mode!
Scanning checks is incredibly dumb! never scans & always resort scan manually. a downgrade from any normal bank.
Don’t get me started on Zelle!! 😡 I don’t care about it being another company. That’s your issue. You’re the one that made the app, other banks have figured it out to where I don’t have to be inputting verification code. X on top right when typing memo is too easy to exit entire Zelle page & start over. An issue where I have to change person I’m sending money to, to include a nickname next to their name. NEVER had I had to do that. I have 6 siblings, so what I have to change a nickname to each sibling to brother/sister?! Utterly STUPID.
Starting my rating at 4 stars. Each month I’ll come back and reduce a star each time nothing has improved.
Today - 2026-06-24 - ⭐️⭐️⭐️⭐️
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Thanks soooo much
I’d like to say that I really like your banking !!
My opinion
Easy to navigate.
