App malfunction
Normally the app works ever time but the last few days it never works even after I updated it and it’s kinda disappointing. Please fix this bug.
Easy to Navigate
This mobile banking is great and very easy to use. Transfers are instantly completed when initiated. Like it a lot.
This app is SLOW & SUCKS
Cluttered, bad UI design, annoying to use. Remember is bad and can’t use saved face or fingerprint. Tired of typing my password every, single. time. Took forever to find it in setting. Ask once and that’s it.
Chat bubble is always in the way, needs a way to hide it too.
Locations page to find ATMs sucks too. Only shows sketchy places and have to resort to my map app. Like filters is TINY. Chat bubble blocks details, once again.
(So much unused space under address. And if address is pressed close is tiny as well)
Add a dark mode!
Scanning checks is incredibly dumb! never scans & always resort scan manually. a downgrade from any normal bank.
Don’t get me started on Zelle!! 😡 I don’t care about it being another company. That’s your issue. You’re the one that made the app, other banks have figured it out to where I don’t have to be inputting verification code. X on top right when typing memo is too easy to exit entire Zelle page & start over. An issue where I have to change person I’m sending money to, to include a nickname next to their name. NEVER had I had to do that. I have 6 siblings, so what I have to change a nickname to each sibling to brother/sister?! Utterly STUPID.
Starting my rating at 4 stars. Each month I’ll come back and reduce a star each time nothing has improved.
Today - 2026-06-24 - ⭐️⭐️⭐️⭐️
Chat bubble is always in the way, needs a way to hide it too.
Locations page to find ATMs sucks too. Only shows sketchy places and have to resort to my map app. Like filters is TINY. Chat bubble blocks details, once again.
(So much unused space under address. And if address is pressed close is tiny as well)
Add a dark mode!
Scanning checks is incredibly dumb! never scans & always resort scan manually. a downgrade from any normal bank.
Don’t get me started on Zelle!! 😡 I don’t care about it being another company. That’s your issue. You’re the one that made the app, other banks have figured it out to where I don’t have to be inputting verification code. X on top right when typing memo is too easy to exit entire Zelle page & start over. An issue where I have to change person I’m sending money to, to include a nickname next to their name. NEVER had I had to do that. I have 6 siblings, so what I have to change a nickname to each sibling to brother/sister?! Utterly STUPID.
Starting my rating at 4 stars. Each month I’ll come back and reduce a star each time nothing has improved.
Today - 2026-06-24 - ⭐️⭐️⭐️⭐️
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Thanks soooo much
I’d like to say that I really like your banking !!
My opinion
Easy to navigate.
Dark theme
maybe a dark theme would be cool to have? for the ones that have sensitive eyes!
F A N T A S T I C
No problems, no glitches straight to the point the prompts are really easy to follow. I love it. I would recommend it to anyone.!! 🥰!
Very liable
Great service and have not had any problems with the app,
Overall satisfied
Overall I get what I need from the app. I wish it would make the deposits a different color like it used to do before.
App
Good
Amazing App
Never in my life have I ever trusted any bank. This bank and app better than the damn police, especially with notifications of warnings on scammers. I will die on this hill defending this damn bank
Broken again!!!
App is broken again! Authentication error! Tried a wrong password, that gives a bad credentials error, so that’s not the issue. They need to hire whoever develops Navy Federal’s app, it Always works
Mobile Banking Review
Love this app. The only thing I wish would be easier is Zelle. Takes a while to add someone and sometimes doesn’t let me Zelle certain people. Don’t know why that is
Banking made easy
Great app. Easy to follow
Terrible app
The app frequently crashes during use, often without warning. In addition, I am repeatedly prompted to sign in multiple times within a single session, even though Face ID is enabled on my device. This defeats the purpose of having biometric authentication and significantly disrupts the user experience.
These issues have made it difficult to reliably access my account and complete basic banking tasks. Given the importance of secure and consistent access to financial services, I find this situation both inconvenient and concerning.
I would appreciate it if your technical team could investigate these problems and provide a resolution as soon as possible. Please let me know if any additional information is needed from my end to assist in troubleshooting.
These issues have made it difficult to reliably access my account and complete basic banking tasks. Given the importance of secure and consistent access to financial services, I find this situation both inconvenient and concerning.
I would appreciate it if your technical team could investigate these problems and provide a resolution as soon as possible. Please let me know if any additional information is needed from my end to assist in troubleshooting.
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Love it
So easy to use
The app is horrible
The app is always having issues connecting, gives a “authentication needed” message but doesn’t allow you to do anything to resolve it, then you get a “system is not responding, try again later” message and you can’t view your balance or anything making it completely useless. I hate this app and wish Arrowhead would fix it. It sucks
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Jermani Edmonds
Thank you so much for your services. I love everything you guys do. I will recommend your services to anyone Arrowhead credit union has been so good to me!
Good
Easy Mobile App
Love it
Very user friendly. 3 thumbs up
