Overpriced with lower end service and driver quality
Multiple drivers appear to be from 3rd world countries that repeatedly ignore user preferences and comments on my appearances that’s inaccurate , unnecessary and unprofessional. This is worse than uber , because I never had one driver made the same comments the same way like Alto’s driver. Their lack of public rating system and unable to unpair with certain driver only enable this behavior more and more. There is no quality control and clear punishment system.
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Trying to schedule work for alto
Completely garbage nobody ever tells us when the schedule comes out I hardly ever get any days a week because of this trash company never telling there drivers when the schedule is supposed to come out sometimes it’s between 10 and 11 sometimes it’s 6 sometimes it’s around 9:30 I’m not spending my whole damn day on the website looking for when the damn schedule comes out DO BETTER ALTO
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Service is fine, but when this app is down…🙄
There is really no way to get support when the app isn’t working. You try calling the help line they send you back to the app. Where are the humans?
No airport service
Who wants to wait 15-20 minutes for every single Alto ride AND have no airport service? No thanks Alto. Change it back and I’ll change my review.
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Nice car, good ride with nice driver who spoke English!
