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Altyn-i

Altyn-i

by JSC «Altyn Bank» (SB of China Citic Bank Corporation Ltd)

24 ratings
97 reviews
💰 Finance
Free

Details

Released
March 28, 2016
Updated
November 2, 2026

Features

Developer

JSC «Altyn Bank» (SB of China Citic Bank Corporation Ltd)
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About

Manage your finances with a comprehensive digital banking ecosystem. Access loans, open cards in multiple currencies, manage deposits, and utilize a wide range of financial services 24/7.

✓Online loans and mortgages
✓Multi-currency card issuance
✓Customizable card designs
✓Online deposit opening
✓Loyalty program with cashback
✓Government services access
✓Crypto wallet top-ups
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What users say about Altyn

Reviews of Altyn are mostly negative: the Finance app is rated 2.0/5 from 24 App Store ratings. What users like most: multifunctional app, good customer service. Top complaints: glitchy and unstable, frequent errors and crashes. Summarized from real user reviews.

Positive things

  • 👍Multifunctional app
  • 👍Good customer service
  • 👍Reputable bank
  • 👍Secure and easy to use

Negative things

  • 🐛Glitchy and unstable
  • 🐛Frequent errors and crashes
  • 🐛Login issues (password, face ID)
  • 🐛Poor user interface/experience
  • 🐛Slow performance
  • 🐛Unresponsive customer support
  • 🐛Data privacy concerns
  • 🐛App not working after updates
  • 🐛Inability to perform basic operations
  • 🐛Account blocking and fund issues
  • 🐛Lack of essential features (e.g., closing accounts)
  • 🐛Poor translation/language support
  • 🐛Outdated design
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+1

What's New in Altyn

26.10.2

November 2, 2026

Обновление Altyn-i: ещё стабильнее и быстрее! Мы улучшили производительность, исправили ошибки и сделали приложение ещё удобнее.

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User reviews

Most RecentHighest RatedLowest Rated

Ужас

Ещё один мусорный банк не дающий зарегистрироваться. Учитесь у Тинькова, до его финтеха вам как до парижу
ДПдел пихто

Не загружается

Не загружается приложение
222221117

Glitchy

Glitchy and does not become more stable over years
MMaximFler

Хотите слив информации на счет вас то вам сюда

Ужасное приложение которое вечно спрашивает анкеты где проживаешь какая квартира все данные твои всегда знают я был вынужден отправлять постоянно свои данные так как я получаю зарплату через это приложение /банк , видимо это выгодно для компании мои что они сотрудничают с ними но мне не комфортно что мои данные знают какой-то иностранный банк
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AAmir7425700

Response from developer

Добрый день! Наша команда ежедневно трудится над улучшением сервиса Altyn-i и всегда открыта к конструктивной критике, новым предложениям. Для более подробного рассмотрения Вашего вопроса, просим написать на наш номер в WhatsApp +7 771 330 57 77. Рады будем помочь.

Постоянные ошибки которые не дают нормально пользоваться приложением

После последнего обновления почему-то перестала отображаться карта дебетовая в тенге невозможно сделать ни один перевод по номеру телефона
DDuglug

Response from developer

Добрый день! Нам очень жаль, что Вы столкнулись с такой ситуацией. Для более подробного рассмотрения Вашего вопроса, просим Вас написать на наш номер в WhatsApp +7 771 330 57 77. Проверим информацию и постараемся помочь как можно скорее.

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Developer apps

Altyn to Business
Altyn to Business

by JSC «Altyn Bank» (SB of China Citic Bank Corporation Ltd)

💰 Finance
Free
See developer apps

User experience

🐞

Reported Bugs

20 issues

App crashes frequently

Bug

Login fails with incorrect password or face identification

Bug

System unavailable errors during login/password recovery

Bug

App stops working after updates

Bug

Card not displaying in the app

Bug

Transfer functions not working (e.g., Golden Crown, to other banks)

Bug

App freezes or hangs

Bug

Errors during registration (passport scanning)

Bug

Account blocking without valid reason

Bug

Funds stuck in the bank

Bug

Push notifications not working

Bug

Biometric confirmation issues

Bug

Online banking not working in online mode (502, 504, 403 errors)

Bug

Inability to see accounts due to login errors

Bug

Functionality issues with international transfers (SWIFT)

Bug

Old cards displayed as temporarily blocked, hiding active cards

Bug

Transfer history missing

Bug

App not adapted for iPhone X or newer

Bug

Face ID not supported

Bug

App crashes after login

Bug
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Requested Features

10 requests

Improve stability and reduce glitches

Feature

Fix login issues (password, face ID, system unavailable errors)

Feature

Enhance user interface and experience

Feature

Improve customer support responsiveness and effectiveness

Feature

Ensure all features are functional after updates

Feature

Allow users to close accounts within the app

Feature

Improve language support (English, Chinese)

Feature

Implement Face ID authentication automatically on session expiry

Feature

Add dark mode

Feature

Make the app compatible with newer phone models and Face ID

Feature

FAQ

What does the Altyn-i app do?

Altyn-i is a digital banking ecosystem that provides a wide range of financial services 24/7. It allows users to apply for various types of loans, including unsecured loans and mortgages, open and manage multi-currency cards, and open deposits with competitive interest rates.

What are the key features of Altyn-i?

Key features include online loan applications with high limits, online mortgage and auto-lending options, the ability to open cards in CNY, USD, EUR, and KZT with delivery worldwide, and unique loyalty programs offering cashback and Nomad points. Users can also manage deposits in multiple currencies and access a suite of other services like government services, insurance, and investment solutions.

Is Altyn-i free to use?

The application itself is free to download and use. While the app provides access to various financial products and services, the specific costs or fees associated with these services, such as loan interest rates or deposit yields, would be detailed within the respective product offerings within the app.

What types of loans can I get through Altyn-i?

The app offers a variety of loan options, including unsecured online loans of up to 8,000,000 tenge, online mortgages, digital mortgages in partnership with Bl Group, and online auto-lending. These loans are designed with competitive interest rates for user convenience.

Can I open cards in different currencies?

Yes, you can open cards in four different currencies: CNY, USD, EUR, and KZT. The app also allows for the issuance of cards with individual designs, children's cards, and bracelets. Additionally, you can withdraw up to 1 million tenge from any ATM in the country for free.