Says “System Offline” 75% of the time
Even when connected to WiFi or with full mobile connection services the app still displays “SystemOffline” about 75% of the time during usage.
It’s difficult-to unarm when coming back to the residence.
Literally have to run to the main dash screen in the house to punch in code to disarm
PLEASE UPDATE AND FIX THIS BUG
It’s difficult-to unarm when coming back to the residence.
Literally have to run to the main dash screen in the house to punch in code to disarm
PLEASE UPDATE AND FIX THIS BUG
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Happy
Very well worth the cost.
Best security system
This is really the best most affordable security system and amazing support
dont arm automaticalky
0
Not satisfied
Cameras are delayed volume even it it’s highest level is low I think I maybe switching to the ring system
System offline
I’m not sure what happened to this app. Most of the time I can’t get it to arm/disarm system via app. I have to log out, log back in, close app, reopen it. Sometimes it will work.
Flawed
Better know your password because most of the time Face ID does not work or when it does open get a blank white screen.
App issue
The app keeps logging itself out
Used to be good
Logs you out now. When you log back in and try to arm/disarm it doesn’t work. Restart app and it tells you it lost connection. Please fix this it used to be a great app!
Terrible User Experience
This app has become incredibly frustrating to use. I constantly have to log back in just to access it, which is unacceptable for an app I rely on regularly. On top of that, it often takes several attempts for my Z-Wave devices to respond. The inconsistency makes the system unreliable and defeats the purpose of having a smart-home app in the first place.
The app needs significant improvements to reliability, login persistence, and Z-Wave device responsiveness.
The app needs significant improvements to reliability, login persistence, and Z-Wave device responsiveness.
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I like the convenience …. But
As the title says, I like the convenience that this App offers but as some other reviewers have experienced, it doesn’t load the first time I launch it. The first time, it gives me a blank screen. I have to close the App and relaunch it before it will load. In the past, it used to do this randomly but since the last update it seems to do it every time I try to launch Alula but now it usually precedes the blank screen with the login screen although most times that goes away on its own before it is replaced by the blank screen. Occasionally, I have to type in my password before I can continue. Once I close the App and relaunch it, it loads and works as it should. This behaviour is exhibited on both my iPhone and iPad where I have the Alula App installed.
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No intuitive
For me it’s hard to navigate. I can’t go from recording to recording easily. Maybe there’s a way— don’t know what it is
Sketchy App
Your app has continued to get more and more sketchy with each iOS update. That is until the latest update after which it will not open at all!
Update: still unstable and no customer service!
Update: still unstable and no customer service!
Log in each time?
Great app, but why do I have to login each time I use it now? Didn’t used to be like that.
Solid app, just needs HomeKit and shortcuts
The app works great. Reliable. It just needs to be integrated better with HomeKit and shortcuts support
Unusable after recent update
The app is continuously logging out, requires constant password log in. No notifications coming through because app won’t allow user to stay signed in. This is pitiful. Please fix this!
If I could give zero stars I would
After the update the app never works. You literally log in and it goes straight to a black screen.
Needs more
The app overall works well. Easy to use. I wish it had more automation options.
Icons wrong
Alarm status icons show the opposite of the actual alarm status constantly…very confusing!!
Latest update broke Arm Function
I can no longer arm my system with the app. Also the Stay and Away options have disappeared. I’m out-of-town and now have no idea what’s going on with my alarm system. That defeats the purpose of the system and the app.
