Glitchy app. Great when it works
Response from developer
Thanks for your review, SMOtter07! Every major storm gives me a chance to look into the app's inner workings, and this last one was no different. I discovered that the database load balancing was not working correctly, so I had to make some changes. Now that I have that fixed, I am working on the intermittent initial loading issue where the screen remains blank until you press refresh. It is a constant work in progress, and this feedback helps tremendously! Thanks again for the honest feedback! Edit to add: there was an issue with the database connection. I corrected it and everything should be smoother now!
App not loading data
Response from developer
Thanks for the feedback, Grammaknits! There have been several issues over the past few months, two of which could have caused this issue. One was an outage with Cloudflare, which all of the app's data flows through as a security measure. The second was my own doing. I had some errors in my load balancing for the database servers. That issue was fixed, and, alas, another has cropped up: the main page intermittently fails to load. If you press the refresh button when that happens, it will load. I am currently tracking down and correcting that bug. I appreciate your honest feedback! It really helps me work to keep this app running smoothly! Edit to add: there was an issue with the database connection. I corrected it and everything should be smoother now!
Great response
Response from developer
I believe I responded to your contact, but I’ll add here too. Traffic boomed over 400% of normal with this last storm. The app was running on 1 server handling the web and database traffic. I finished upgrading my network yesterday to add 7 more servers to split up the workload and faster drives in the database servers to lessen the read/write lag. It’s been blazing along pretty good now!
Suddenly not working
ETA: Thank you for the response. Adjusting the font worked.
Response from developer
This was brought to my attention a couple of weeks ago. The screens are supposed to scroll and I found a bug preventing it. I just submitted 12.0.1 to Apple for review and it will fix this issue. In the meantime, you can adjust the font size on your phone to a smaller size until you get through the onboarding screens.
Stopped working after subscribing
Response from developer
I believe I responded to your contact, but I’ll add here too. Traffic boomed over 400% of normal with this last storm. The app was running on 1 server handling the web and database traffic. I finished upgrading my network yesterday to add 7 more servers to split up the workload and faster drives in the database servers to lessen the read/write lag. It’s been blazing along pretty good now!
