Glitchy app. Great when it works
Response from developer
Thanks for your review, SMOtter07! Every major storm gives me a chance to look into the app's inner workings, and this last one was no different. I discovered that the database load balancing was not working correctly, so I had to make some changes. Now that I have that fixed, I am working on the intermittent initial loading issue where the screen remains blank until you press refresh. It is a constant work in progress, and this feedback helps tremendously! Thanks again for the honest feedback! Edit to add: there was an issue with the database connection. I corrected it and everything should be smoother now!
App not loading data
Response from developer
Thanks for the feedback, Grammaknits! There have been several issues over the past few months, two of which could have caused this issue. One was an outage with Cloudflare, which all of the app's data flows through as a security measure. The second was my own doing. I had some errors in my load balancing for the database servers. That issue was fixed, and, alas, another has cropped up: the main page intermittently fails to load. If you press the refresh button when that happens, it will load. I am currently tracking down and correcting that bug. I appreciate your honest feedback! It really helps me work to keep this app running smoothly! Edit to add: there was an issue with the database connection. I corrected it and everything should be smoother now!
Great response
Response from developer
I believe I responded to your contact, but I’ll add here too. Traffic boomed over 400% of normal with this last storm. The app was running on 1 server handling the web and database traffic. I finished upgrading my network yesterday to add 7 more servers to split up the workload and faster drives in the database servers to lessen the read/write lag. It’s been blazing along pretty good now!
Suddenly not working
ETA: Thank you for the response. Adjusting the font worked.
Response from developer
This was brought to my attention a couple of weeks ago. The screens are supposed to scroll and I found a bug preventing it. I just submitted 12.0.1 to Apple for review and it will fix this issue. In the meantime, you can adjust the font size on your phone to a smaller size until you get through the onboarding screens.
Stopped working after subscribing
Response from developer
I believe I responded to your contact, but I’ll add here too. Traffic boomed over 400% of normal with this last storm. The app was running on 1 server handling the web and database traffic. I finished upgrading my network yesterday to add 7 more servers to split up the workload and faster drives in the database servers to lessen the read/write lag. It’s been blazing along pretty good now!
Frequently won’t load
However, 8 times out of 10, I open the app to a black screen and no data will load. It also gets very bogged down easily when I have aurora alerts, almost like a website with heavy traffic and not enough bandwidth.
Stellar app🤥, crappy performance.
Response from developer
Thanks for the feedback! You’re exactly right about the issues with performance. The server infrastructure was just updated yesterday to handle the large influx of unexpected traffic in the app. Performance is constantly monitored and changes made when issues arise.
Suddenly not working
Response from developer
This was brought to my attention a couple of weeks ago. The screens are supposed to scroll and I found a bug preventing it. I just submitted 12.0.1 to Apple for review and it will fix this issue. In the meantime, you can adjust the font size on your phone to a smaller size until you get through the onboarding screens.
Perfect app!
Learn a bit how to understand the stats if you don’t understand them, it isn't hard at all (: this is perfect and has everything you need and easy to understand (:
Response from developer
Thank you for the great feedback!
Good app, update glitch
Response from developer
The update version feature was added to notify when there is an update available but, you are right, it has been quite glitchy. That feature will be dropped in the upcoming version 11. If you text or email your device app ID (contact info is in the About screen, I can look into it. Thanks for the feedback!
Amazing Aurora App!
We used this app last night and it literally nailed the lights down to almost the exact minute. If it would not have been for the information provided on this app, I doubt that my wife and I would have stayed out several hours in the cold to see the amazing views we got to see at 1am.
Thank you to the developers. It made out year!
Response from developer
Thank you for the feedback! This story is exactly why this app was created. There are a lot of variables at play with aurora activity and Amazing Aurora aims to be informative for those who want to know when the time is right to experience the beauty and wonder of the northern lights. Mission accomplished!
Best Aurora app available!
Response from developer
Thank you for the excellent review! And, more importantly, thank you for all of the work testing and recommending refinements! One step closer to being THE premier aurora app!
Best Aurora App!
Response from developer
Thank you for the great review! The goal is to make it easier for everyone to experience the northern lights with the best information available. It sounds like we’re on the right track!
