Amazon Flex Reviews: Is It Legit?

Customer Experience

Positive experience33.6% of reviews
Neutral10.0% of reviews
Negative experience56.4% of reviews

~ Based on 3,848 written reviews from the US App Store.

What users say about Amazon Flex

Is Amazon Flex Safe?

Amazon Flex appears safe based on user ratings. AppsHunter Safety Score for Amazon Flex is 94/100.

This assessment is based on 450,665 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.5% of ratings point to a safe experience
2.9% of ratings suggest some concerns
4.6% of ratings point to a risky experience

~ Based on 447,526 App Store ratings for Amazon Flex.

Is Amazon Flex Legit?

Amazon Flex appears to be a legitimate app. AppsHunter Legitimacy Score for Amazon Flex is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

$8 an Hour

Once you take out expenses, especially those created by Amazon’s their lack of professionalism and respect for their delivery partners you’re making roughly $8 an hour. The most difficult thing about delivering for these clowns is that notes are never updated, most locations don’t have in app access if they are gated, if the customer schedules a delivery to be left if the receptionist well they shouldn’t send you to a warehouse at 10pm on a Saturday night forcing you to return packages to the station where you picked up regardless of how far you may be and it is on your own time and dime. If you’re desperate for money oh well but beware because Amazon is not what it claims to be. I’ve even canceled my prime and stopped buying from them altogether. Terrible company taking advantage of people who are in need of work! Shame on them!
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Error

How do you fix error 13-900??

Red Flag

Terrible gig. The hours are absolutely brutal and the workload is downright abusive. You can earn much more for your time and effort on many of the other gig apps. I would highly recommend staying away from this one. You’ve been warned.

Slow app and freezes

Its a shame that a company with billions of dollars have the worst delivery app service! WHAT A SHAME!!!!! THEY TAKE ABOUT 1h OF YOUR WEEK TIME BECAUSE THIS APP JUST FREEZES AND FREEZES WHILE COMPLETING DELIVERIES AND THE CAMERAS WHEN YOU HAVE TO TAKE A PICTURE JUST TURN BLACK FOR MINUTES

Not a good app

It’s gotten better over the years—kinda.

Probably the most irritating thing is you can’t select a time range for offers—it doesn’t work and has never worked!

So, you have to look through a long list each day at routes you wouldn’t even consider because of the time of day.

Come on Amazon, you are better than this!
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ALWAYS GLITCHING

Amazon flex is not compatible with Apple iPhone. The app is only good for 1 hr before you’re having consistent glitches. Sometimes you don’t even need to scan the package the app automatically scans them and you have to visibly ensure you have the correct parcel. Who ever runs this app needs to do A MAJOR UPDATE!
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Weird app with lot of improvements

I never heard the instant offer even if I heard I don’t see it in the app and after few minutes I see the notification and offer gone, I have waited very 3 days after instant offer completed and I missed twice in 3 days and got none. Please develop some friendly app, your Amazon engineer sucks, they made really unreliable and inconvenient app.
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For $75 4 hour and half ride,it pose to been 3 hours, starting it up in Baltimore,last stop Was DC

No

App issues

Can’t see anything in app menu page. Also, onboarding is a mess. Cant get help and it’s been a week and a half and still waiting on document validation

Haven’t used

Haven’t really gotten to use it thanks to support. They haven’t helped me activate my account at all just giving me the run around

Best way to make extra money

Life saver

Great Way to Earn Money

Amazon Flex is a great way to earn money however although they promote flexibility they will deactivate your account when you cancel blocks even if it’s before the 45 minutes your standings will drop to at risk and they will not reactivate your account sucks because life happens children have incidents we get sick flat tires etc
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Problems with WiFi when delivering.

Every trip I’ve been on I’ve lost service. Turning on the airplane mode did not work.

Concerning

I guess it depends on the area but your on a waiting list very long, on list for 2 yrs

The person running flex is mentally handicapped

why am I being limited to 12 hour shift a day g00fs?

Más paga

Me gustaría que hicieran caso en lo que las personas tratamos de decirles queremos más paga por bloques que realmente son de demasiado paquetes y luego de muchas horas por su atención gracias

Modernize and alleviate some stuff

When I worked at Amazon, we had the VOA board. Yall need something like that for this app. Every other ICRS app I use has a chat or community for discourse resolution because these companies understand that they don’t know what we experience out here on these roads unless we tell them. Some weird things be going on at these SSD sites like emergency exits being blocked on both sides and the restroom falling apart, and there are things we as independent contractors shouldn’t be forced to do and places we shouldn’t be forced to go. We do not have the same liberties as the people driving that blue van with that world renowned logo on it and thanks for the discounts but we still can’t just pull hundreds of dollars from a predispositioned budget to make repairs or pay tolls and tickets. They can park wherever and they can go wherever because they’re not responsible for what it costs and no one is going to question an Amazon truck parked in the middle of the street to be closed to their destination. And it’s just back to the drawing board with that map. It’s too much I have to say about that whole situation which is why we need something similar to the VOA board. And yall need to allow independent contractors to block zones that we avoid at all cost in our personal lives or choose a preferred zone, which ever is easier! I live in Kentucky and I don’t like being sent to Indiana (unfamiliar territory) or downtown (pedestrian central) or the outskirts of downtown (even moreso pedestrian central, difficult on my vehicle and confusing asf to navigate, full of construction and weird buildings, and no parking). That’s weird! I’ve mentioned it before. There is someone out there willing and able to go to these areas. Sure it’s optional to be doing this but nonetheless it needs to be honored by this company that we use our own personal vehicles to offer a service to said company. The least yall can do is hear us out and not allow things to make our job harder. Thanks.
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Got accepted too late

I was on the waitlist while living in Georgia. I moved to Washington state and a few months later got accepted. It wasn’t able to change my location because I had to get to a certain tier to be able to change my location, which is stupid for people who move while on the waitlist, what kind of logic is?! that should 100% be an exception or make it easy for people to change locations or something and try again. Because I called several different times by people who are not helpful they will only deactivate my account but not delete it so when I would reactivate it, it’s just still saying I’m in Georgia. This back-and-forth makes me sad. I really really wanted to utilize this I really could use extra income. Thanks for nothing.
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Driver

Great way to earn extra cash!! The app’s navigation is wack it sends you in circles or on a longer route than a quicker way of getting around. At times the app glitches and takes forever to open in certain areas.

Poca paga

Muy mal paga