Amazon Prime Video User Reviews

Customer Experience

Positive experience15.6% of reviews
Neutral10.6% of reviews
Negative experience73.8% of reviews

~ Based on 6,803 written reviews from the US App Store.

What users say

Is Amazon Prime Video Safe?

Amazon Prime Video appears safe based on user ratings. AppsHunter Safety Score for Amazon Prime Video is 96/100.

This assessment is based on 3,026,020 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
2.5% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 3,026,020 App Store ratings for Amazon Prime Video.

Is Amazon Prime Video Legit?

Amazon Prime Video appears to be a legitimate app. AppsHunter Legitimacy Score for Amazon Prime Video is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Everything

More English

Returns

Why can’t I add QR code for returns to the Wallet anymore? Ridiculous.

Forced ai shopping is frustrating

Forced ai shopping is frustrating take Alexa off or at least have an option to do it. Alexa isn’t helpful and gives bad recommendations on everything I’ve searched

Prime video

If I have to exit the show for any reason, the app doesn’t allow you to go back into the show and start where you left off.

What episode were you watching again?

So many ads, glitchy as hell, and somehow can never remeber where I was in an episode so I end up having so watch 5 minutes of ads over again.

What a load of crock

As a Prime member why is it that we need to see ads. If you want more revenue pay the useless managers and Bezos less money. I’m surprised more prime members don’t quit. I mean that would be great if we all decided to cancel our Prime memberships. Greed just greed.

mehh

I like to watch stuff on this app….i dont like that you now have to pay additional for monthly service so you don’t see commercials. i dont order a lot of stuff so i think i pay enough for a subscription. .

Something’s very wrong with app….HELP.

Been using this for some time and really enjoy it.
However, sometimes it only loads 1/2 the content…the rest is shadows or black. When I tap an item to open, I get a black screen with a spinning Icon says it’s loading. It’s like it’s buffering. So it’s NOT going to load. WHAT IS going on??? HELP PLEASE…
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Watching on TV

Prime is working fine on my LG tv.

Worst membership

Membership that makes you watch ad and sometimes pay for movies. Why the membership then?

Love it

Love it

Love AZ Prime

This app is incredible!

Forced AI

Defaulting to AI when searching for something is unwanted garbage

Glitchy

Does the job as far as entertainment on the fly, if you don’t mind an occasional glitch like forgetting where it left off and not transferring data to the main account.

Nice

That’s it.

Terrible ad coding

There is no ad cooldown so if you skip right after ads it will play more and if you rewind ten seconds after ads it also plays more

By any means

Amazing

Shipping

My past few orders have been delayed. If I pay for prime why do I bother get prime shipping? I need my most recent order by tomorrow. I am going out of town!

Cannot cancel sub on app

Frustrating

Latest updates bad

Prime literally prevents viewing. Every time I get interrupted and return to a video now, the app forces a restart from the video’s beginning. This means endless ads and worse—not watch at all. Classics about to leave Prime? Short notice? Capricious removal of TV seasons? Doubtful I will stay.