AMC Theatres User Reviews

Customer Experience

Positive experience37.9% of reviews
Neutral6.8% of reviews
Negative experience55.2% of reviews

~ Based on 2,062 written reviews from the US App Store.

What users say

Is AMC Theatres Safe?

AMC Theatres: Movies & More appears safe based on user ratings. AppsHunter Safety Score for AMC Theatres is 96/100.

This assessment is based on 1,311,600 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.3% of ratings point to a safe experience
1.3% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 1,311,600 App Store ratings for AMC Theatres.

Is AMC Theatres Legit?

AMC Theatres: Movies & More appears to be a legitimate app. AppsHunter Legitimacy Score for AMC Theatres is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Katseye movie

There was a last min change we were not aware of. When we were scanning our tickets we were made aware and by the time we got to our seats the movie was already playing. And we had to be changed to a later movie

Spiderman imax

The movie & sound was fabulous. The theater smelled of early mold developing to be honest as you first walk in the imax theater. After a bit you can’t smell it much but it’s a bit abrupt to the nose. Staff is kind bathroom hand blowers didn’t work. The bathrooms were not as clean as it should be & had a urine Oder ( male ) .
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Amazing

Always clean, customer service is always top tier

Keeps crashing

Updated the app and now all it does is say Sorry an error has occurred, when I click on a time.

Convenience Fee

What is a convenience fee? Convenience for coming to see a movie when AMC is struggling financially?? Just bake it in to the ticket price instead of hitting people with a totally stupid fee. Unreal

I had a ticket, but now it’s missing

I bought a ticket for Spider-Man, and it showed for the last day. An hour and a half before the show, the ticket isn’t in the app anymore. I have to use the email that was sent at time of purchase.

wonderful

love it

Amazing

Amazing don’t raise the prices

Charges my Apple Pay but no tickets

This happens all the time but this app will take your money with no ticket

Great app with a few kinks

Love the app! Easy to navigate and cancelling is very simple.

There are a few kinks that could be fixed, in my opinion.

First, when you order past a certain dollar limit, it starts glitching and tells you it’s either not able to order that snack/drink/etc or it says it’s unavailable, but when you try to order another drink/snack/etc, you’ll notice that it added what you previously tried to order to the order, but the wrong amount.

And secondly, every now and then, it could be specific to the time of day when they’re perhaps running maintenance on the app, but it won’t even show any movies, movie times, or even the theatre you selected.

Other than that, everything about this app is user-friendly, easy to navigate through, and saves you a lot of time when ordering tickets and snacks.
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AMC steals money

They hit you with the dumbest, largest convenience fees imaginable and then when and if you have to refund for any personal matter that may have arose, they don’t refund you back the entire amount you paid because of a fake, made-up “convenience fee”. What a joke of a company - go REGAL or CINEMARK if you can.
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Broken

This app has always worked great but today every time I open a movie it says “retry”. It’s turning into a disaster. I hope they fix it quickly.

Nice

The theater I go to in deptford New Jersey is ALWAYS clean. The employees are nice for the most part. Haven’t had a bad experience yet and travel 15 miles to go to that one.

A-List for the WIN!

Lots of casual movie goers complain about the cost of tickets. But A-List is the best deal that movie theaters ever had. It’ll turn a casual movie goer into a a frequent movie goer.

App is buggy

Tried ordering tickets on a new iPad and kept getting error even after troubleshooting

Great promotions

It’s been a great experience with amc so I decided to be an a list member and I’m excited I hear nothing but good things about it. Happy to join the a list club

Плохо

Зависает приложение

Gma

Love taking my grandkids here.Very nice people, clean, understanding with kids.

App

App is clunky and doesn’t fit on my cell

AMC is the best

Love AMC