AMC Theatres User Reviews

Customer Experience

Positive experience37.6% of reviews
Neutral6.6% of reviews
Negative experience55.8% of reviews

~ Based on 2,243 written reviews from the US App Store.

What users say

Is AMC Theatres Safe?

AMC Theatres: Movies & More appears safe based on user ratings. AppsHunter Safety Score for AMC Theatres is 96/100.

This assessment is based on 1,325,250 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.2% of ratings point to a safe experience
1.3% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 1,325,250 App Store ratings for AMC Theatres.

Is AMC Theatres Legit?

AMC Theatres: Movies & More appears to be a legitimate app. AppsHunter Legitimacy Score for AMC Theatres is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Payment

Look amc app great I enjoy my a-list but why am I now having trouble with payment. I try to update my card but it’s not working so can amc please check that out

App never works

App always says error has occurred and I could never book movies

Won’t Let Me Buy tickets

I am completely unable to purchase another ticket alongside my A List. The app support is non existent.

Love It

I love it

.

OH LAWDDD

Can’t access tickets for months

I haven’t been able to see or access my tickets though the my amc tab since February. I want to use a-list bc my friends use it but this is ridiculous at this point and no one I’ve spoken to can help me

Not as advertised

Just remember if you have reservations to see a future movie you will not be able to see 4 in one week. Additionally, my points have been the same for months, even though I’ve been to the movies every week. Somehow they don’t seem to give me mine though my guy gets his every week. Not thrilled with the rewards program nor the app.
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Unauthorized Charge

I went to buy tickets, but when I checked my credit card statement I was charged 19.83 for the rewards program. I unknowingly signed up for. Now I will have to dispute. What a waste of my time

Refund

The lights were on literally the movie started and the lights were all on until someone got up and told an employee and then the lights were flickering throughout the entire movie.

Good

I like

Disappointing

Theater was not clean, there was popcorn crumbs on many seats all around. The seats themselves were very uncomfortable, the cushion was old and flat, and it felt like I was on a Frontier airlines flight. Bathroom-I had to go to four sinks before I got soap from the dispenser

Smarty plus scam

After buying tickets it tells you thanks for using smarty plus here’s $20 cash back then signs you up for a monthly billing of $25

I love AMC

Cinemas are clean and that’s everything for me 💞

My tickets don’t show up in the app

It’s been months since I last saw my tickets in the app

Customer Service Matters

Our favorite Theater is off Signal Butte and Baseline because you don’t have to order through a machine. You can actually speak to a person and they are always very helpful.

Date Night

Nice to go with a friend and enjoy a good show or not so good show. Easy entertainment!

Bad upgrade

Lock you out of ticket purchase when I selected the open to upgrade my membership at the POS.

Ni Hao Ma

ma hao ni

8.29.2026 app is not working

8.29.2026 app is not working

Refill

When the popcorn and drink cost more than the actual movie tickets..no free refills on reg popcorn..THATS RIDICULOUS