The app won’t let me sign in
I was able to sign in through the website but the mobile app says I have no account.. this is ridiculous
Booking Fee
Regal should be ashamed of themselves. I’ve been using this app for years and never really noticed the four dollar fee applied to each ticket. This should be a complete crime to the fullest. I’ve been using this app since 2005. A trip to the movies is already pricey to begin with.
Login doesn't work
Forgot password doesn't work, login doesn't work
App update terrible
The latest update removed the free things uploaded to the card. In previous versions you just click on the Regal member card and any free foods would be listed there. Now that feature is gone so I can’t see anything that resembles that anywhere. Also, when I tried to report that on the app support, that option isn’t one of the categories listed so I can’t ask for support with it. That is so user unfriendly and unacceptable. Whoever comes up with these updates clearly aren’t a user and aren’t aware of how customers are using the app. Please fix this.
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Horrible update
This app used to be solid and stable, but each update gets worse and worse. Latest update the worst yet. Unlimited membership QR code no longer is recognized at the theater and available rewards disappeared from the app interface.
