America First Credit Union User Reviews

America First Credit Union
America First Credit Union
America First Credit Union

Customer Experience

Positive experience46.7% of reviews
Neutral5.8% of reviews
Negative experience47.5% of reviews

~ Based on 703 written reviews from the US App Store.

What users say

Is America First Credit Union Safe?

America First Credit Union appears safe based on user ratings. AppsHunter Safety Score for America First Credit Union is 96/100.

This assessment is based on 68,462 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.7% of ratings point to a safe experience
1.0% of ratings suggest some concerns
1.3% of ratings point to a risky experience

~ Based on 68,462 App Store ratings for America First Credit Union.

Is America First Credit Union Legit?

America First Credit Union appears to be a legitimate app. AppsHunter Legitimacy Score for America First Credit Union is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Newer Isn’t Better

New version looks worse on my iPhone15 Pro!

This app is not good anymore

they changed their system and it’s not as user friendly. It’s not good. They made the app look like it’s from 2002.

Hate the new update

The new update is hard to use and I dislike that it looks old. I enjoyed the old app better it would show amounts that were colored and it was easier to use.

Terrible

A terrible new platform! I consider myself tech savvy and its too complicated for me. The old one was so much better. Im switching banking intuitions in one month if they dont fix all the problems of the new app and online banking. VERY POOR DESIGN!

Love it

So easy to track your payments, love this

Terrible

Difficult to use. You have to double click to see a transaction. The account dashboard is difficult to view. Overall, it’s not as user friendly. The update was not great.

Axel

Axel

Update was awful!

The app used to be pretty good. They made an update and now it is awful!

New update

New update sucks. Much less user friendly, should go back to how it was.

Terrible: This is a webpage not an app

The redesigned “app” is terrible. The app is now essentially a web page. Scrolling doesn’t feel right, the app user experience feels awful. This redesign was a huge step down. Please make a real native SwiftUI app. The old app was so much better than this “new and improved” version. Literally nothing is improved. It’s all worse. I would seriously consider switching banks to not have to use this app.
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Amounts

I’m glad that I can check the amount after every transaction.

Terrible update

New update is terrible go back to what it was before

A step back

The new app update feels like a step back not forward. I feel like it’s less user friendly and looks more like a early 2000s website not a modern version

App for is terrible

The app is not user friendly. Try to make a payment on the credit card is a pain. If trying to make an app that’s difficult to navigate, they nailed it. I’m about to close my account because of it.

Dislike New Update

The app was great but the new update makes everything convoluted and difficult to follow. It’s just not as crisp anymore and kind of gives me anxiety to look at.

App

I love the app

It’s eh

the app works. But change is difficult. I’ll likely look at other banking options to see if there is another bank that offers better user experiences or offers better savings rates.

Love the App

I’ve been with America First for over 25 Years and feel they are the best banking service there is. Great employees who always have been generous with their time in helping me with any question or problem I may have.

App update is buggy

Just trying to open a new certificate account but the dropdown menus stay open so I can’t move on to the rest of the selections. I tried to send a message on the error but my message seemed to go into cyberspace. Still no response. If I could go to the credit union in person, I would. But I live over two hours away from the nearest facility.
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DOWNGRADE FROM LAST APP

I personally felt the last UI was was more sleek and robust as a user than this current updated version. I would budget and categorize all my accounts through the mobile platform, now it just seems like a watered down version.