American Century Investments User Reviews

Name: American Century Investments
Rating: 4.73332 (15 reviews)

American Century Investments

AMERICAN CENTURY COMPANIES, INC.

💰 Finance

Customer Experience

Positive experience23.4% of reviews

Neutral8.5% of reviews

Negative experience68.1% of reviews

~ Based on 47 written reviews from the US App Store.

Is American Century Investments Safe?

Not enough ratings yet to assess American Century Investments.

Is American Century Investments Legit?

American Century Investments appears legitimate, with a few gaps. AppsHunter Legitimacy Score for American Century Investments is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Great update

I've used this app for a while now and I'm really impressed with the latest update. It's reliable, fast, and does exactly what it's supposed to do without the annoying bugs. Thank you..

stonehill87298

6 months ago

Response from developer

Thank you for taking the time to share your feedback. We’re glad to hear the latest update is working well for you and delivering a reliable, efficient experience. Providing simple, dependable tools our clients can count on is a priority for us, and it’s great to know we’re meeting that goal. We appreciate you using the app and sharing your experience.

Much Improved

I’m excited to see how much this app has improved! The latest updates have made it smoother, more reliable, and even easier to use than before. It’s clear the team is listening to feedback and continuing to make meaningful enhancements. Great progress and keep it up!

oceanbreeze67

6 months ago

Response from developer

Thank you for your thoughtful feedback. We’re pleased to hear the recent updates have made the app smoother, more reliable, and easier to use. Listening to our clients and making meaningful enhancements is an important part of how we improve our digital experience, and it’s encouraging to know those efforts are being noticed. We appreciate you taking the time to share your experience and for continuing to use the app.

Convenient for quick access

Honestly I’m pretty impressed with this most recent update. It feels really snappy and responsive.

JMC 82

6 months ago

Response from developer

Thank you for sharing your feedback. We’re glad to hear the latest update feels fast and responsive. Improving performance and usability is a key focus for us, and we appreciate you taking the time to let us know it’s making a difference.

Thank you

I have now been using this app for a few weeks. It’s such an improvement over the last version, which was missing a lot of functionality.

I can now do everything I need to do in this app - check balances, transact, etc.

I appreciate that you listened to the feedback and made the app better.

Golfobsessed99

6 months ago

Response from developer

Thank you for sharing your experience. We’re glad to hear the app is delivering the functionality you need and that the recent updates represent a meaningful improvement. Listening to client feedback and expanding capabilities are important priorities for us. We appreciate you taking the time to let us know the changes are making a difference.

Spend the money on real app developers

This app has so many clunky usability problems. The weird transact button and the pop-up to return home to your accounts. I don’t have the energy to explain how stupid that design is right now. But to make clear how little the creators of this app know just look at the scrolling. The scrolling overrides the system scrolling that has been a defining feature of the iPhone since the beginning.

Stop hiring people that make an app that is just a wrapper around a terrible web page. It’s so obvious this is the case because of the outrageous refresh times when you navigate anywhere in the app.

A bad app experience is an embarrassing reflection of the company and its leadership. It’s time for me to find a company that understands that and prioritizes usability in the interfaces we use to transact and make trades.

jbfraser

7 months ago

Response from developer

Thank you for taking the time to share your candid feedback. We’re sorry to hear that your experience with the app has been frustrating, and we appreciate you calling out where it fell short of expectations. Usability and performance are important to us, and feedback like this helps inform where we need to improve.

Thank you

Such an improvement!

Golfobsessed99

7 months ago

Much improved (so much)

Finally! The functionality I needed. This app offers the transactions and updates I was waiting for. Thank you.

JenP_KC

7 months ago

Response from developer

Thank you for your feedback. We’re glad the app now offers the functionality you were looking for and that the recent updates are meeting your needs. We appreciate you taking the time to share your experience.

New app looks great

Thanks for updating the app. The new version offers a lot more functionality.

M-Auer

7 months ago

Response from developer

Thank you for your feedback. We’re glad to hear the expanded functionality is better meeting your needs. We appreciate you taking the time to share your experience.

Ok on iPhone

Need to support iPad too!

CheapskateVA

2 years ago

Broken App

Broken app… login and it crashed immediately without showing anything.

Jakeyyyy789272629

2 years ago

Garbage

Only works once then I have to delete and re download. Incredible that a company with billions of AUM can’t make a semi functional app (a low bar)

Ash0l3

2 years ago

White blank screen

Every time I open the app it gets stuck on a white blank screen and I am not able to see my info. Please update the app and fix this issue.

wallbanger22

2 years ago

Broken. App is non functional

Losing all faith in having my retirement in this. App won’t open and just shows a blank white screen. Horrible look, uneasy about storing my money here.

Jonny57298364

2 years ago

App problem

After login the app goes to blank sreen. Please fix it.

lawncare man

2 years ago

Hardly ever works

I click ‘login’ and it just goes to a white screen. Guess I’ll stick to safari.

Angeling13

2 years ago

What’s Happened to this app?

I signed in continue to a white screen. That’s it. No data.

LondonBritches

2 years ago

Bad APP!!

Same problem. Was working but last few months after logging n is blank white screen. Can’t believe they haven’t addressed this!!!!

Unhappy LONG TIME investor

2 years ago

Blank

I just set downloaded it after decades of not seeing it in the App Store. Open it and just seeing the balance, not much else. When I close it and reopen it again, it’s just a white screen. I have to delete the app and reload it to view again.

The plus is I have a new front facing flashlight app.

Moorer98

2 years ago

Close to 0 info included

If American century hired a team to make this app, they should hire another just to get rid of the app it’s so poor. It has close to 0 features. Just shows my account balance and that’s it. Absolutely no other info.

Looks like a software guys freshman year project. Does not show what I’m investing in, does not show history of funds, does not show deposits, withdrawals, NOTHING. I’m convinced someone somewhere said they had to have an app so they made the absolute cheapest, bare bones, excuse for an app they could think of.

Horrible look. Would be better if there was just no app because this is absolute trash.

Jonny57298364

2 years ago

Terrible App

Out of all the financial apps I use, this is by far the worst. Rarely works properly, and when it does, it’s slow and takes forever to make an investment. Unfortunately American Century doesn’t seem to have any interest in fixing this long standing problem.

BigRx7