Ameriprise Financial User Reviews
Customer Experience
~ Based on 186 written reviews from the US App Store.
What users say
Summarized from real user reviews of Ameriprise Financial. Based on 37K reviews and a 4.9/5 average, it highlights the 15 positives and 9 negatives reviewers mention most about this Finance app.
Positive things
- 👍Fantastic relationship
- 👍Very confident with portfolio management
- 👍Everything in one place
- 👍Family-friendly
- 👍Very user-friendly
- 👍Fabulous website
- 👍Excellent secure website
- 👍Great advisor
- 👍Flawless app
- 👍Impressive app
- 👍Excellent help with signing in
- 👍Fast service
- 👍Simple and easy to use
- 👍Functional and easy to use
- 👍Comprehensive overview of accounts
Negative things
- 🐛2FA required every time with Face ID
- 🐛Graphs and holdings information not user-friendly
- 🐛Total View lags and shows incorrect balances
- 🐛App crashes frequently
- 🐛Verification codes not received
- 🐛Login issues, app not working
- 🐛Orientation locked to landscape on iPad
- 🐛Difficult to get performance information
- 🐛Credit card integration is poor
Is Ameriprise Financial Safe?
Ameriprise Financial appears safe based on user ratings. AppsHunter Safety Score for Ameriprise Financial is 98/100.
This assessment is based on 36,674 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 36,674 App Store ratings for Ameriprise Financial.
Is Ameriprise Financial Legit?
Ameriprise Financial appears to be a legitimate app. AppsHunter Legitimacy Score for Ameriprise Financial is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I like the app very much now. But if you specify your iPad as primary device you can't use it on your iPhone. This is stupid. Only financial app I have that does this. Fix.
I can no longer access shareholder documents in either newest Android or iOS versions of the app.
Has trouble with my login (says I’m trying to change my user name) and once I’ve wrestled my way in, the information is disorganized and very poorly presented graphically. Used it once, deleted it. It added nothing the website didn’t do better.
The app requires MFA but frequently the text message with the code doesn’t get sent. You can’t withdraw money direct to a bank account as you can with E*Trade or other financial apps. You have to call your advisor. These two limitations make the app less user friendly.
Tanveer has been a professional financial advisor.
THE BEST
Neil Pallazo has done a great job handling my affairs at a difficult time for us. Much appreciated!
I really enjoy using the app for all things financial. I’m also really enjoying the OmniView feature!
Don’t know how to make deposits through app yet. I don’t see where I can do this plainly listed in the app. Any icon or anything?
I had a very helpful and patient helper today! Thank you for providing great guidance.
Process was easy
We have been with Ameriprise for several years now. I find the employeees to be professional, efficient and personable. I always get my questions answered in a timely manner. Joe Enders has been terrific at guiding us through this new financial endeavor. A++
We couldn’t be more happy with Lee & the staff. Having someone like Lee that we have total trust is very hard to find. Every question we have had has been answered. Lee & others get back to us right away. Getting Lee to handle our finances is one of the best decisions I have ever made.
We have been working for years together. Through ups and downs my best interest was always the concern and commitment from my advisor
Great company. Makes investments with confidence.
Everyone at the Manitowoc office are great. They work together so well I can always get service anytime needed
Amerprise Financial App is fantastic!
Nav has been fantastic helping me with my financial goals and all the moving pieces! Very happy
Supper advice and a friendly folks. I highly recommend!
Love Ameriprise Financial! Outstanding customer support & leadership!
