App is broken
If it’s not crashing, then it’s telling you that your one time passcode is entered incorrectly when it isn’t, threatening a lockout if you continue to get it wrong. I haven’t been able to get into my account through the app for over a week.
Bugs everywhere!
Something must have happened recently with this app as the login experience is now HORRIFIC.
FaceID is no longer an option. The toggle button is visible but it no longer says “FaceID” and just doesn’t work.
After manually entering my passcode, then confirming the security code, if I click on anything else in the app (I.e “check deposit”) since that is what I’m trying to do, I’m logged out again!!!!
So I’m in this endless loop of being logged out. I’m in software design and this is a horrible user experience. Please get it together ASAP.
FaceID is no longer an option. The toggle button is visible but it no longer says “FaceID” and just doesn’t work.
After manually entering my passcode, then confirming the security code, if I click on anything else in the app (I.e “check deposit”) since that is what I’m trying to do, I’m logged out again!!!!
So I’m in this endless loop of being logged out. I’m in software design and this is a horrible user experience. Please get it together ASAP.
Show more
Sucks
This doesn’t deserve any stars….why do we have to constantly delete…get in and out the app for it to work. What are the updates for if you plan on making any. Can’t even do a simple transfer task without the hassle
Doesn’t work
can’t even log in anymore, worked one time and now i can’t see my bank statements
Very disappointing
Worst banking application that I’ve ever used
Kicks me out
When I click on transfer it logs me out
Might as well go to a branch
Would give a zero if I could. App crashes constantly. I’m not unable to login despite having my face ID on. App won’t ever let me scan a check. I wish Ameris would hire better app developers if I’m being honest.
This app is horrible
You all really need to take the time to update this app, to keep deleting and redownload the app is very redundant. This has been an ongoing issue. And being locked out of my account countless time when I’m putting in the exact code you all send . There is a serious bug defect that truly needs attention. This is very inconvenient especially when trying to handle business.
Show more
Trash app
App is complete trash. Constantly forgetting my login info, getting credentials off, logging me off, failing to authenticate, not allowing me to stay logged in. Use the web instead if you value your sanity
Should be better
This app needs an update. Haven’t been able to log in. My screen freezes as I open the app and calling customer service hasn’t solved it. Even when I uninstall and install again. The app is super slow and so far behind. Feels like using an app in 2010. I’m a content creator with over 700k followers on all platforms and will have to make a video on this situation soon if nothing is resolved as a statement. Thanks
Show more
Response from developer
We are sorry to learn you are having issues with the app. Please give our Customer Care team a call at 1-866-616-6020 and we will help resolve.
Bad
It doesn’t even remotely work
Can the needless app breaking stop?
The app will work great and then an update will come around causing the app to crash. It's been like this for a month and isn't the first time this has occurred. Whenever the app works it's great. It's just unfortunate that it continues to operate less and less.
Terrible
It will randomly not let you login and tell you you your credentials are invalid. Will send you codes to your phone but won’t let you reset your password. Then lock your account for multiple attempts. Ameris Bank is trash.
Worst banking app I’ve ever used
Nothing ever works on this app! frequent login issues, daily tasks like balance transferring is like pulling teeth. At least 50% of the time you’ll get stuck in a loop of “login->verify your login->login->verify your login”. And anytime you even want to transfer a balance or pay it’s a guessing game as the app doesn’t correctly show the names of any accounts.
Show more
Barley works
Never once have I opened this app and it worked properly. Sometimes it would log me out mid session or “forget” my device. I have to constantly sign in again and again even with Face ID on. It’s extremely annoying but not as annoying as depositing a check. Constant errors all the time it’s actually ridiculous. App so bad it makes me want to switch banks completely
Show more
You’re a lion!!
The logo may roar like a lion, but the performance is lying. This app keeps telling me everything is working as intended, but my experience says otherwise. The app crashes constantly, Zelle transfers fail or get stuck, and transfer accounts randomly disappear when I need them most.
Every update promises a smoother experience, yet the same problems keep coming back. Banking should provide confidence and peace of mind, not uncertainty and frustration.
You tell users the app is reliable. You tell us transfers are seamless. You tell us the issues are resolved. At this point, I don’t know whether to trust the app or the promises.
You say you’re a lion, but you’re a lying.
Every update promises a smoother experience, yet the same problems keep coming back. Banking should provide confidence and peace of mind, not uncertainty and frustration.
You tell users the app is reliable. You tell us transfers are seamless. You tell us the issues are resolved. At this point, I don’t know whether to trust the app or the promises.
You say you’re a lion, but you’re a lying.
Show more
Great App
Easy to use and secured. Provides great set of functionality in an intuitive UI
Awful app. Keeps crashing
I have had an Ameris account for a couple years now. The app is awful! Not user friendly and it crashes so many time. It’s a joke! I am actually going to totally close my account due to the incompetence of this app as I do most of my banking online! Don’t waste your time on it!
No longer works
This app has been buggy for at least a year now. It works one day, then flashes with a wheel.
Arbitrarily starting requiring iOS 18
For no reason this app started requiring iOS 18, which means you now have to upgrade to iOS 26 and I don’t want to upgrade. A former engineer for Apple has admitted that when new versions of the iPhone come out they make new version of iOS slow the older hardware down to the point you have to replace it.
Show more
