Ameris Mobile User Reviews

What users say

Top reviews

Bad

It doesn’t even remotely work

Can the needless app breaking stop?

The app will work great and then an update will come around causing the app to crash. It's been like this for a month and isn't the first time this has occurred. Whenever the app works it's great. It's just unfortunate that it continues to operate less and less.

Terrible

It will randomly not let you login and tell you you your credentials are invalid. Will send you codes to your phone but won’t let you reset your password. Then lock your account for multiple attempts. Ameris Bank is trash.

Worst banking app I’ve ever used

Nothing ever works on this app! frequent login issues, daily tasks like balance transferring is like pulling teeth. At least 50% of the time you’ll get stuck in a loop of “login->verify your login->login->verify your login”. And anytime you even want to transfer a balance or pay it’s a guessing game as the app doesn’t correctly show the names of any accounts.
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Barley works

Never once have I opened this app and it worked properly. Sometimes it would log me out mid session or “forget” my device. I have to constantly sign in again and again even with Face ID on. It’s extremely annoying but not as annoying as depositing a check. Constant errors all the time it’s actually ridiculous. App so bad it makes me want to switch banks completely
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You’re a lion!!

The logo may roar like a lion, but the performance is lying. This app keeps telling me everything is working as intended, but my experience says otherwise. The app crashes constantly, Zelle transfers fail or get stuck, and transfer accounts randomly disappear when I need them most.

Every update promises a smoother experience, yet the same problems keep coming back. Banking should provide confidence and peace of mind, not uncertainty and frustration.

You tell users the app is reliable. You tell us transfers are seamless. You tell us the issues are resolved. At this point, I don’t know whether to trust the app or the promises.

You say you’re a lion, but you’re a lying.
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Great App

Easy to use and secured. Provides great set of functionality in an intuitive UI

Awful app. Keeps crashing

I have had an Ameris account for a couple years now. The app is awful! Not user friendly and it crashes so many time. It’s a joke! I am actually going to totally close my account due to the incompetence of this app as I do most of my banking online! Don’t waste your time on it!

No longer works

This app has been buggy for at least a year now. It works one day, then flashes with a wheel.

Arbitrarily starting requiring iOS 18

For no reason this app started requiring iOS 18, which means you now have to upgrade to iOS 26 and I don’t want to upgrade. A former engineer for Apple has admitted that when new versions of the iPhone come out they make new version of iOS slow the older hardware down to the point you have to replace it.
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Spend some of your customers money on a functional app

App has always been buggy. Suddenly stopped working- stuck in circle of death with the screen flashing on my phone. Deleted and reinstalled and can’t login/still not working.

Getting Worse, Just Like Ameris Bank

The app continues to get worse over time. It stopped preloading my username, it stopped allowing Face ID to login, it requires 2FA every single time I login no matter how many times I register this device, and sometimes it likes to have me log in, enter the 2FA code, then spits me back out to the login screen for no reason. Similarly, Ameris no longer lets you cash checks unless they’re from other Ameris customers (which is absurd), they no longer put a partial amount into your bank account when you deposit a check, and mobile deposits went from taking a day to taking nearly a week, so they’re useless. I was with Decatur First Bank before it became Fidelity, which is now Ameris. It’s a shell of what it once was. Changing banks asap.
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Since update it ain’t working right

Since the update last week I can’t log in at all. Ridiculous how it went from working fine to now not wanting to let me log in. Fix your bugs.

Still not working

Why can't I log onto the app?

Log on issues

Please fix intermittent log on issues, it’s very inconvenient when you can’t log on to your account.

This app doesn’t work

I just want to look at my bank account and I’m fighting the login screen. It happens every single time

Log in fails

I’m getting so incredibly frustrated with the log in system of this app. It had my biometrics saved and now it never prompts it. Never remembers my username or password even when I have those options toggled on. I have to use two method authentication every single time I log in even when I have remember my device saved. Half the time none of it ever works. I’ve been a loyal customer for over a decade and even brought in my husband to be a customer and I’m highly considering moving to a different bank just because the app is so frustrating. Fix this.
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App

The new upgrade to the app has messed me up. Can’t use it on my phone anymore. Says it’s not supported fir this version. This has isolated several customers

Worst banking app!

Constant logging me out of my banking then says error, verification needed and then after 10-15 verifications it continues to lock me out until it decides I can get back in! Never had this issue until I just updated the last week

Y’all need to fix the app

It is impossible to log in to this app 90% of the time without having to delete it and reinstall it every time first. I love Ameris as a bank, but this is ridiculous. There are multiple reviews about this, but no fixes yet. Hope y’all are working on it.