H
Estaría muy bien que la app nos mande notificaciones cada vez que se usa el filtro y también cuándo alguien por error le abre al agua caliente.
App works great!
Not sure why there are so many low star reviews. That app works great! It’s not super complex, which is fine since the home devices are pretty simple. Amway keeps upgrading all the time!
Response from developer
Thank you for your review! When users have issues with any part of the app, it is imperative to contact the local Amway Customer Service team and get help. We have hundreds of thousands of users enjoying the benefits of the app, but sometimes users do run into an issue. We are dedicated to helping our customers and ABOs resolve any issue quickly. Thanks again!
App is not up to standards
I absolutely love the Amway products. But this app has been an issue from day one. The idea is great, but it desperately needs improvement. I only utilize it for the Atmoshere Sky. It Will not stay connected to WiFi, Bluetooth only works 1/2 the time, the selections within the app (adjust speed, update filters) do not line up within the window. The options won’t slide so I can’t select ‘turbo’. The previous app for the Atmosphere worked way better and I never had any issues.
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Response from developer
MsBarge15, If you have not already, PLEASE contact Amway Customer Service to help resolve the issues you are experiencing. WE CAN HELP! Email customer.service@amway.com or call 1-800-253-6500. They are open Mon-Fri from 9am-11pm EST. Mention you were directed by the Healthy Home Team to call in. We have an excellent support team and look forward to your call.
Won’t connect to WiFi
I can’t get the app to accept my home WiFi. It did when I first connected but now it won’t.
Old style ESpring
Cannot connect the old style ESpring
Update still have broken sensor
I have been having allergy attacks big time - swollen sinus and walnut eye. Last night I nailed it down to the purifier. It turns off to green when air isn’t completely purified. I had to keep it on throughout the night to breath.
Needs an update desperately. I haven’t been able to log in for a week.
So many bugs and will log you out randomly. This wouldn’t be as much of an issue if it actually took your regular account login, but it will just go back to a blank screen. Won’t use or even offer to open autofill and if you use it it copy over your login, that works perfectly fine on the website, it’s still won’t work. Please make this better to the people that trust this company enough tot get an atmosphere
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Response from developer
Thank you for reaching out and your review. I'm sure we can assist you with your Atmosphere device connection with a quick troubleshooting discussion. Please contact Amway Customer Service to help resolve this issue. Email customer.service@amway.com or call 1-800-253-6500. They are open Mon-Fri from 9am-11pm EST.
App is not working
Update 12/2025: i recently discovered that my air purifier seems to be connected to WiFi on its own. I’m guessing an update from the developers deployed some time between my original review and now allowed this to happen (my WiFi hasn’t changed). I can now control the fan speed from the app with no issues of constant disconnection experienced while using Bluetooth. There are still small bugs here and there, such as occasionally having to select the fan button twice and the app forcing my logout once in a while, but otherwise, it’s been smooth for a week now. Updating to 4 stars.
Original review 3/2025, 1 star: WiFi connection to the machine doesn’t work at all, and Bluetooth connection says it is successful but actually isn’t. This has been a recent issue. Before, when it wasn’t an issue and was connecting fine, the app regularly would “drop” the device, like lose connection to it. I either have to refresh the app or refresh my dashboard by swiping down, or it logs me out altogether. I’ve had to delete and reinstall the app before to get it to work properly. And lately, the app continues logging me out over and over, nearly every day. It’s annoying, and as big a corporation Amway is, it’s disappointing that this app’s functionality is not better than it is.
Original review 3/2025, 1 star: WiFi connection to the machine doesn’t work at all, and Bluetooth connection says it is successful but actually isn’t. This has been a recent issue. Before, when it wasn’t an issue and was connecting fine, the app regularly would “drop” the device, like lose connection to it. I either have to refresh the app or refresh my dashboard by swiping down, or it logs me out altogether. I’ve had to delete and reinstall the app before to get it to work properly. And lately, the app continues logging me out over and over, nearly every day. It’s annoying, and as big a corporation Amway is, it’s disappointing that this app’s functionality is not better than it is.
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Premium Products
Amway has quality, premium products, I don’t know why they don’t insist on using quality, premium developers!
What the heck is wrong with this?
I update continually, when I try to use the app it always ‘freezes’ on the controls page.
I’ve cleaned my pre-filter repeatedly and the app nor the unit will update recognizing the cleaning. Even replacing the HEPA and carbon filters dies no good.
This is a terrible app.
I’ve cleaned my pre-filter repeatedly and the app nor the unit will update recognizing the cleaning. Even replacing the HEPA and carbon filters dies no good.
This is a terrible app.
App doesn’t show Ambreeze
Hi Team, I am writing this review from Australia. The app works seamlessly for new e-spring. Thank you for that. But when I wanted to add my Ambreeze to the app, it doesn’t show the Ambreeze device to add. Is there something we do to fix this?
No WiFi Connection
I’ve been using this App for awhile now and since I downloaded it, I could never connect my units to the WiFi. Please fix this!
Install & Connect
I cannot even download the app. Extremely frustrating! You mention 4.0 version all I see on the App Store 12.1
Features never work
Every time I put my air units in a schedule they always just go full blast.
Fantastic tool
Great app to manage your Atmosphere or eSpring systems.
Application très pratique
La nouvelle application est très complète. Enfin on peut obtenir des informations sur le filtreur d’eau eSpring.
Cependant, il était très pratique dans l’ancienne application Atmosphere de voir l’historique de la qualité de l’air de l’appareil. Il faudrait remettre cette fonctionnalité.
Cependant, il était très pratique dans l’ancienne application Atmosphere de voir l’historique de la qualité de l’air de l’appareil. Il faudrait remettre cette fonctionnalité.
Not intuitive
This app is not as intuitive as the atmosphere sky app was. Needs attention to details. Example, it has no ability to use a set manual on the schedule programming.
No good
This app sucks . I don’t have wifi and it won’t connect on Bluetooth. It won’t show my filters health.
4/18/25
Still terrible. Won’t connect to WiFi, can’t distinguish between devices…it’s unfortunate that a company as great as this one can’t seem to figure out how develop a reasonably good app…especially when the old one was good..
Bumped it from a 2 to a 4
Originally I rated this a 2/5 in Sep 2024 and had a terrible experience. After a few updates I would now give it a 4/5! Thanks for listening Amway and making the app way better.
Response from developer
Thank you for taking the time to update your review after improvements were made to app. We appreciate it!
