Suggestion
I love this app, as it makes it very easy for me to be aware for things happening at my home, but, personally I feel the app is very slow some times, due to constant loading, which makes it very inconvenient for me.
Furthermore, due to the this I am not able to change my profile picture and settings that usually happen at an instant.
Kindly look forward to it.
Thank you.
Furthermore, due to the this I am not able to change my profile picture and settings that usually happen at an instant.
Kindly look forward to it.
Thank you.
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Horrible
Anything that is required is so well hidden. It takes you 10-15 mins to figure out how to add a lease, and how to add a tenant and so on.
Horrible
Trying to upload a lease and just cannot find a way to do it. It says there is a previous lease that is overlapping but will not help me change it. Also I can see where I need to upload the document
Delivery
Best
A below average app
1. You cannot find visitors easily. 2. There is no way to call them, the mob number is just mentioned in brackets in text, no call icon 3. Even after approving the delivery or guests, the approval rings keep on ringing for other family members. Once approved by any family member, it should stop.
Long long way to go. Very bad user experience I must say. Other competitive apps have come a long way with improved user experience. I wish my society switches to other app.
Long long way to go. Very bad user experience I must say. Other competitive apps have come a long way with improved user experience. I wish my society switches to other app.
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Worst hoa app ever
No customer service
Delivery
Best
Option to message missing
There is no option for me to send message to community.
Example:
For tge dues owed, i have already paid a week back but system is not yet updated.
Need to send a message here not just via email. There is no option here.. what is the use of this app and portal ??
Example:
For tge dues owed, i have already paid a week back but system is not yet updated.
Need to send a message here not just via email. There is no option here.. what is the use of this app and portal ??
Venu
Great App & Services provided
Can’t put ads notifications off
Can’t put ads notifications off
No support. No accountability
Worst experience with the app and support. I have a pending request for technical support but no one responded so far. App functionality is totally flawed.
Notifications do not work
After I downloaded the app, notifications for new visitors, delivery etc worked fine for couple of days. They have stopped working since then. It has been more than one week. Security at the gate tell me they sent the notification but I do not get anything. So I have to talk to the security person over the phone and provide verbal approval. It’s a pain.
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Doesn’t work
App keeps failing for making payments
Got to improve
I am a product manager and a high frequency user of the app. I think the new design solved some existing problems at the cost of creating many other issues. 1) Visitors section is not obvious . Some color coding is needed. 2) Within visitors section , users don’t care about the person who came for delivery. Users care about the company. There should be a company logo unless it is a personal guest. 3) If I add a delivery, i am expecting someone immediately or any time today. The default value should not be 30 mins from since there are delivery apps that deliver in 10mins. 4) I want to be able to add delivery for Tomorrow , the default should be the whole day because I don’t know when the delivery person will come. 5) The companies I usually use should pop up top in delivery section. 6) I need quick actions like delivery , check Maid status , check notices .
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Visitor management is horrible
You cant approve services like swiggy for multiple days.
The current option only allows to allow one entry per day post that you would require to approve the request.
I have to create 10 multiple days entry to actually have auto approve feature plus you can only do one service at a time so each month inhave to spend 30 mins to create 10 multiple days entry request for each of amazon/swiggy/zepto/blinkit/zomato.
The current option only allows to allow one entry per day post that you would require to approve the request.
I have to create 10 multiple days entry to actually have auto approve feature plus you can only do one service at a time so each month inhave to spend 30 mins to create 10 multiple days entry request for each of amazon/swiggy/zepto/blinkit/zomato.
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Unable to turn off ad notifications
One star cause I’m able to use gate notifications to approve visitors. I can’t seem to turn off the ad notifications.
Worst app
I need to login to app everytime i open the app!
The ui is trash. The app stucks at every window.
And logging in to everytime opening app makes it s*hit
The ui is trash. The app stucks at every window.
And logging in to everytime opening app makes it s*hit
Easy to use!
I just downloaded the app today! it’s so easy to use as all my details at one place, and most importantly offers me a view of seeing my dues and clearing them from the same place. Highly recommended for all owners.
Very poor using experience
I have used NBH in my previous apartment and trust me, it was 10,000 times better than Ana city. The using comfort & Ease is way better in NBH. Ana city is firstly not user friendly, Notification sounds are poor, Breaks/ Crashes and I think he even doesn’t have some of the basic features which NBH has. Would recommend you to migrate to a different community tech platform if you are a member of the Association you’re living in.
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Netbanking options are limited
Don’t find popular banks such as HDFC, icici and kotak under netbanking payment option.
