Anda appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Anda is 78 out of 100 points across 7 verification signals from App Store and developer data.

Anda User Reviews

Name: Anda
Rating: 1.6 (32 reviews)

Anda

TIP - Transportes Intermodais do Porto

✈️ Travel

🗺️ Navigation

Customer Experience

Positive experience3.0% of reviews

Neutral3.0% of reviews

Negative experience93.9% of reviews

~ Based on 33 written reviews from the US App Store.

Is Anda Safe?

Anda does not appear safe based on available data. AppsHunter Safety Score for Anda is 47/100.

This assessment is based on 32 user ratings, with an App Store average of 1.6/5.

Safety Analysis

12.5% of ratings point to a safe experience

0.0% of ratings suggest some concerns

87.5% of ratings point to a risky experience

~ Based on 32 App Store ratings for Anda.

Is Anda Legit?

Anda appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Anda is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Not working

Can’t add a credit card

Cfdt

3 months ago

Response from developer

Good morning. In order to assist you, please contact our support line at +351 226 158 151 or anda@andante.pt. Best regards

Would be awesome if it works

The ux is poor, non intuitive, and fails to do the one thing it claims, which is to top up Adante cards

kwick kwack

3 months ago

Response from developer

Good afternoon. To assist you, please contact our support line at +351 226 158 151 or anda@andante.pt. Regards,

One of the worst app for buying ticket

Wanted to top up my card it’s goes in loop after register the card saying you have 4 mins to finish the purchase, then it let me repeat all again without complete the payment. So bad.

Dan_696

4 months ago

Card

Loading card doesn’t work

edizzle6

4 months ago

Response from developer

Good afternoon. To assist you, please contact our support line at +351 226 158 151 or anda@andante.pt. Regards,

Terrible!

This app is terrible and sloppy, it also didn’t work with my card. Useless.

DarrenG76

7 months ago

No auto fill?!

Not entirely useless but very inconvenient. Unintuitive interface and payment doesn’t support Apple Pay or auto fill for credit card details. Come on Porto! Invest a little more to make this useful!

mikt-cv32

7 months ago

Shame they call it an app.. 99% you get errors.

It pretended to be an app where you can load titles but 99% I get errors and no explanation why. Maybe it’s time to change the dev team. It can’t be that there is zero QA. So disappointing that in 2026 they can’t have a simple app to load titles.

Dand123-123

8 months ago

Response from developer

Good afternoon. To assist you, please contact our support line at +351 226 158 151 or anda@andante.pt. Regards,

disappointing

the app is somewhat limited. in the past, i was charged for a couple of trips that never got registered to the andante card. it’s also quite frustrating that we can’t use the app as a replacement for the card itself.

on top of that, after all these years, i wish we could top up using apple pay: this would feel safer and much quicker to use.

itsjimbobabe

9 months ago

Traps money

Fails when transferring money to the card. I attempted to load the card; it read the card ok, and accepted the mbway payment. Now, there’s a pending operation on the app. Trying to write to the card, it repeatedly fails with a ‘Error: internal error: send request’. So now my money is trapped in the app and cannot be used to load the card. Awful experience.

Ardyhar

a year ago

Response from developer

Good afternoon. To assist you, please contact our support line at +351 226 158 151 or anda@andante.pt. Regards,

Não funciona

Carregamos os andantes na APP mas o saldo não entra no cartão.

rakel2

a year ago

Good for seeing how many titles are on a card - and that’s about it…

In theory, I really like Anda. In practice, I have found that it mostly sulks when you try to add value to a card and then says that there is a pending operation. Once it gets itself into this state there doesn’t seem to be any way of solving the problem within the app; you will either have to call customer service, or go to a ticket counter (good luck on that - there are very few of those).

I wish it were less fragile, but it really is. A shame - great idea, but the execution is poor.

Brit_geek

a year ago

Response from developer

Good afternoon, Thank you for your feedback and we're committed to making daily improvements. Your suggestions will be considered in future updates to the Anda app's Top Up feature. We apologize for any inconvenience and appreciate your understanding. Best regards,

What’s the point of this app?

To charge a paper (NFC) card ? Why can the app not replace the card? After all the phone can read the card so it should be able to communicate with the terminal as well. The charging of cards is not working properly and the need to provide repeatedly the card information makes it look like an amateur school project.

cclohmar

a year ago

Does not work at all

The app can’t read valid Porto metro transport cards

jorgeluiso

a year ago

Response from developer

Good afternoon, We apologize for the inconvenience caused and inform you that the situation was due to a general anomaly in the app, which has now returned to normal, so you can re-validate the application to travel. If this fails, please let us know. Best regards,

Terrible

What could be a very convenient app is actually a stressful mess of an attempt. Keeps giving errors 8/10 times and actually charged me for many trip buying attempts which then wouldn’t appear on my andante and made it “invalid”. I was forced to go speak to customer service as even when I charged yet another trip in a machine, when validating ahead of trip it kept saying error. All around terrible and made me lose a metro to the airport and my temper.

Mjcarval

a year ago

Funcionamento eventual

Aplicativo funciona de forma eventual, não permite cancelar uma compra e agora apresenta erro na leitura dos cartões

FigueiraDS

a year ago

Response from developer

Bom dia, Informamos que ocorreu uma anomalia intermitente no TOP UP APP Anda, que não permitia a correta leitura dos cartões e finalização do carregamento, todavia, a situação já se encontra ultrapassada e normalizada. Lamentamos qualquer transtorno causado. Cumprimentos,

Problematic

Can’t get it to work - problematic. Não funciona, impossível ter a app a carregar um andante. Frustrating!!

easilva

2 years ago

Response from developer

Boa tarde, Lamentamos desde já qualquer transtorno causado. Por forma a conseguirmos ajudar por favor contacte a nossa linha de apoio ao cliente através de cliente@andante.pt ou 226 158 151. Os melhores cumprimentos,

Good app

App works as advertised. I was able to load money into my Andante card. Just wish I could use the app as the actual card. I’m sure eventually 👍

SF2086

2 years ago

Response from developer

Good afternoon, Thank you for your positive feedback. Regarding this, we inform you that the Anda app has two features but only in the Android version, the first serves as a replacement for the Andante card and the second for recharging cards. The version for iOS (Apple) only has the charging feature, for now. For any additional clarification, please contact us via email - cliente@andante.pt or telephone +351226158151. Best regards,

Does not work

I bought a ticket but the app does not write to the card. I lost 14 euros doing this.

JT Porto

2 years ago

Barely functional

It would be better if it didn’t work at all. As it is, I’ve got 11 tickets on this app that won’t transfer over to my card. Every time I try, I get some variation of an error message. I paid for these tickets a week ago, but can’t use them.

Largely non-functional

2 years ago

Response from developer

Good afternoon, We sincerely apologize for the delay in responding to your message. The topup is made in 3 steps: 1st reading of the Andante card and choosing the product you want to load. 2nd choose your payment and billing details and confirm the charge. 3rd access "Pending Operations", select the blue arrow for the operation and touch the card chip again to the NFC on your phone. If there is an error when recording data on the card, the problem may be with the Andante card itself, so we suggest that you go to an Andante store to exchange it. If you return to Porto and need additional help or if there is an error in the operation, please contact Linhandante +351226158151 or go to one of our Andante stores. Best regards,

Doesn’t work half the time

Not a friendly app, very poor UX, doesn’t work half the time for non-obvious reasons. Paid for trips I’m unable to load onto the card.

ZardozCodes

2 years ago

Response from developer

Good afternoon, We sincerely apologize for the delay in responding to your message. We appreciate the feedback given and inform you that we are seeking to make daily improvements and the suggestions presented will be considered in future updates to the Top Up feature of the Anda application. Best regards,