Free

Details

  • Released
  • Updated
  • July 1, 2024
  • June 19, 2026

Features

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About

This app simplifies public transport access by allowing users to top up their transport cards, activate student discounts, and check card balances. It provides direct access to passenger support and frequently asked questions, aiming for a more sustainable and green mobility experience.

Top up navegante® cards
Activate student discounts
Check card balance and validity
Access passenger support
View FAQs
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What's New in navegante®

2026.06.18

June 19, 2026

A App navegante foi atualizada com melhorias de usabilidade. Para garantir a qualidade e segurança, a App navegante® requer iOS 17.4 ou superior.

User reviews

Terrível.

Horrível. Mau. 100% MXXXA.

Doesn’t work

Tried to top up my navegante card but App doesn’t read it. If you stay outside the city without machines to top up it’s really inconvenient

Poor NFC conection

I’ve downloaded the app to avoid the lines at the beginning of the month but my calendar reminders on the 27 of each month is more reliable than this app. NFC works poorly and it takes ages until you can charge your pass. Most of the times I’ve to go to the machines at the metro station.
This is a good idea, but needs to work good ☺️
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Not working

I downloaded the app expecting to be able to charge or see the credit in my Navegante card. But seems like there is no way to make it work. NFC is never detecting the card. The app seems not to respond to any navegante card. I had to go to a station vending machine to operate on my card

Truly awful app

It took my money for a monthly pass and then said the payment failed even though I was charged via mbway. I messaged them to get the money back but no response. Even the form to request a refund failed twice and I had to re enter everything including full details and screenshots each time.

Developer apps

FAQ

How do I top up my navegante® card using the app?

To top up your navegante® card, simply bring your card close to your device, select the desired fare, choose your payment method (MB Way or debit/credit card), and wait a few seconds for the load to complete. The loaded fare will be immediately available for travel.

Can I activate the Young Student Free Pass with navegante®?

Yes, young students can activate the 100% discount through the app. You need to have a registered client account with a valid NIF and only one active navegante® card. The app guides you through verifying eligibility and activating the discount.

What information can I check on my navegante® card with the app?

You can verify if your pass is loaded and its expiration date, check active discounts on your card, and consult the balance for zapping or prepaid navegante® services.

How can I get help if I have issues with navegante®?

The app provides direct access to the navegante.pt website's Passenger Support area. You can submit inquiries or resolve issues more directly through the app's integrated support features.

Is navegante® available on multiple devices?

Yes, navegante® is supported on iPhone and iPad devices, allowing users to manage their public transport needs across different Apple platforms.

How often is navegante® updated?

The app is designed for evolutionary development, with new features and improvements incorporated in stages. The latest version available is 2026.03.27, indicating ongoing development and updates.

What is the user sentiment for navegante®?

Based on the provided data, navegante® has a rating of 1.3 stars from 9 ratings, suggesting that current user sentiment is largely negative. Users may be experiencing issues or finding the app does not meet their expectations.

Is navegante® free to use?

Yes, navegante® is available for free download and use. There are no costs associated with acquiring the app itself, and it does not feature in-app purchases or advertisements.