Mr rude
Really rude staff back in the English call center think they call him Mr will if you don’t like your job don’t take it out on people what pay your wages. Even the driver think your a ***
Waste of time
Don’t waste your time on using Andrew’s. Drivers won’t accept you unless you’re paying cash
Wait
Phoned up taxi office at 12;30 said it will be half hour to 45 wait- which I understand because it’s a Saturday night- it gets to like 1:30 and still nothing. I call back on the app and man at office keeps saying he will be 4 minutes. So I wait and wait and still nothing, the time gets no nearly 2am I have no phone call or anything so I’m just waiting, I understand it’s busy but I had no call or nothing saying on way or is nearly here. I had to call up the office about 10 times. It was a joke, I hate to moan but it was annoying that I got no response from anyone.
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Waste of money
Booked a taxi for my other half after work he was taken 20 mins away from destination. I have proof that he was picked up via text messages and I also have the name of driver and his number plate!! So not pleased about this I have work in 5 hours so no sleep yay just wanted my fiancé home so we can go to sleep but now I have to wait around and we can’t get a refund from previous driver!! We’ve had to book another!! Thank you Andrews!
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Excellent Driver
Excellent Driver
Spamming
The app itself is good but you get push notifications every other day about some new promotion. You can’t turn them off. Very annoying. Uninstalling it for that one reason
A joke of an app
This is the fourth time this app has either taken money from me or verified the account/card and never shown up.
Every time a new excuse but same result. Huge from with a terrible app and not to mention the time they hold your funds before returning them.
Disgusting.
Every time a new excuse but same result. Huge from with a terrible app and not to mention the time they hold your funds before returning them.
Disgusting.
50/50
The windows were down for the majority of the journey until we asked for the to be closed (they remained partially open - it wasn’t a warm night) Indian music was blaring for whole journey, we couldn’t speak to each other as we couldn’t be heard, driver said nothing to us throughout whole journey. But he was on time and did (begrudgingly) accept payment by card…
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👌
Best driving experience I have had 👍
Don’t bother. They cancel your ride without warning.
It’s 0230 in the morning and my child has been taken into hospital. I’m trying to get there. I booked a car, 5 minutes later it gets cancelled without any reason given. I call the company, they just say “No, we can’t take you” and hang up the phone.
Joke of a taxi firm.
Joke of a taxi firm.
Excellent
What a wonderful asset to your company is this driver. He was chatty and friendly and so polite. It would be an honour to get him as my driver anytime. Gold star if you had one.
Can never get a taxi
The app appears to OK, however the reassuring messages that “your taxi is booked” have not yet resulted in a taxi arriving to pick me up. I did get hooked up with a driver who was within 5 minutes of my location but he refused the job. After a 25 minute wait I cancelled the ‘booked’ ride.
Can’t even create an account.
No point having the app if it doesn’t send a code to allow you to create an account.
Can’t even create account
Tried to create an account, can’t get past the first stage, constant error messages. Go elsewhere instead.
Great app, horrible service
I’m giving this 2 stars purely out of respect for the developer. Otherwise, I booked a cab in advance to make sure it’s coming as I’ve had an appointment. Ten minutes after it didn’t show, I’ve called the company on the phone and a nonchalant person told me it’s a few more minutes. I’ve cancelled after 25 minutes waiting in front of my house, appointment missed, and then they informed me that transferring the money back will take a few days (they pre-charge you a higher amount for security).
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Stopped working
Can’t make a booking via the app having used for years. Now it’s asking for a login. Doesn’t accept my email & password. But won’t send a password reset through , doesn’t send through a mobile code to register fresh. So can’t access anything
Fantastic
Download this great APP for all taxi needs!
Mrs B A
Brilliant app, used for nearly two years now never been let down! Driver was a pleasure, extremely clean taxi compared to most other local cab firms!! Always recommend this app to my friends and family keep it up Andrews Rochford 🍾🥂👍🚕
Safe, Secure and Professional Service
I wouldn’t use any other app.
All the convenience of other app based ride companies, with the added security of knowing you are being driven by a professional, DBS checked driver with excellent local knowledge.
All the convenience of other app based ride companies, with the added security of knowing you are being driven by a professional, DBS checked driver with excellent local knowledge.
Easy to use
Very simple and reliable APP
