Useless
App doesn’t work most of the time and you can’t clip coupons it’s horrible
Clunky useless app
Considering how long they’ve had it I can’t believe how clunky and useless it is. You HAVE to sign in to just look at the ads. They don’t have the following week’s ads not even the day before. There’s an option for lists but to add anything to the lists you have to manually add an item. If you do a search for an item you have to hit the little magnifying glass icon instead of just hitting enter. To look at your list you have to go to manage lists then hit the eye icon instead of just hitting which list you want to see. Waste of time. 15 pages of adds and no option of “go to page 7” you have to go back or forward through ALL the pages - waiting for each to load - before you can see a particular page. And there’s no tapping on an item for details
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Needs an update badly..
.. won't log in and wouldn't open when log in was functional. Looks like an abandoned app. Too bad. Caputo's is my favorite store.
Worst app ever
Can’t even use this app for shopping it needs to get completely redone.
Unusable
The app and their website are unusable. They need to trash this and create something entirely new. Layout is terrible and you can barely navigate on it to shop.
Terrible
Account has been set up but won’t let me log on. I keep getting error messages
Can’t login with iOS app
Created a new account on the web site. Downloaded the iOS app and upon entering my login info I get error “invalid user code”.
It just doesn’t work
The app is useless in the store I even have a hard time getting it work in my house where I have WiFi. If you want to get credit for in store purchases you will need to take a screenshot pic of your QR code or get a manager to manually input it into your file
Worst grocery app
Who ever designed this app needs to look at all of the other grocery chain apps to learn how this app should work. For now it is the most useless of them all. I tried to use it several years ago and it was the same as it is now. I deleted it then and I’m deleting it now.
What a joke
Awful system. Caputos here in Addison never has more than 2 registers open. Lines are typically pretty long if you don’t shop at off-peak times. This app has coupon deals, but when you get to the register there is nowhere to plug your phone number in to receive the coupons you clip.
I ask the cashier, she says she has to call a manager to do it - which then everyone behind me sighs. There’s never baggers, so I bag my own groceries instead of making the cashier do it. She pages the manager who never shows up. What a waste of a system and way to disgruntle you shoppers that get stuck in lines longer than they should. Since grocery retailers are trying to cut overhead every possible place, service is already lacking. Managers take their sweet time doing anything - at least to an observer. And yes, I have more than 10 years as a Team Leader for Whole Foods, and understand the marketplace
I ask the cashier, she says she has to call a manager to do it - which then everyone behind me sighs. There’s never baggers, so I bag my own groceries instead of making the cashier do it. She pages the manager who never shows up. What a waste of a system and way to disgruntle you shoppers that get stuck in lines longer than they should. Since grocery retailers are trying to cut overhead every possible place, service is already lacking. Managers take their sweet time doing anything - at least to an observer. And yes, I have more than 10 years as a Team Leader for Whole Foods, and understand the marketplace
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Bad functioning from the beginning
This app doesn't let you even create an account. The captcha never goes through even when you type it correctly.
Great store - terrible app
You start of setting up an account with the worst captcha ever. Once you get in, it’s, at best, unusable. My favorite store, but my dog could code a better app.
Terrible
The app is terrible,hardly ever loads and crashes
Terrible, useless app
This app doesn’t allow me to search for anything. It constantly spins, times out, or gives me an error on the screen. I will still shop at Caputo’s in person but this app is completely useless and needs a lot of improvement.
Poor
Cannot search for anything and even the weekly ad won’t paginate. Caputo’s is a great store and we will continue to patronize it but their phone app is poor. If you need to have electronic access wait for a better version or shop elsewhere because their current app is not usable.
No longer works
I continue to get a failure to open on the main screen which renders this app ineffective and unusable.
Worse App Ever
If I would be able to give this app no stars I would. It never lets me to log in - kicks me out without a reason and doesn’t even have a contact info to complain to. Just terrible!!
Needs an update badly..
.. won't log in and wouldn't open when log in was functional. Looks like an abandoned app. Too bad. Caputo's is my favorite store.
Awesome rewards!
I just show my card when I’m shopping and I’ve saved around $20 so far. Once you spend $200 it automatically takes $5 off your bill. This time I was able to give my phone number since the app wasn’t working. Love these rewards!
Terrible, useless tool.
Why have a log in? Or at least make it usable. Your site wouldn’t let me log in, and if I just want to look at your add, why make it mandatory to sign in? Not good for traffic on your app. Your app is suppose to simplify things, make it easy to want to shop at your store. Take a look at Marianos or Jewel, not perfect apps, but they are very useful! Too bad for you guys!
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