Horrible Experience - Wayfair Parternship
I booked a mattress removal service with Angi via their Wayfair retail partner. On the day of the service the pro did not pick up the phone when I called and ultimately never showed up. After waiting over two hours I then had to download this app to chat with a representative to rebook the service for no earlier than two days later. I asked them to guarantee the second pro would show up after what happened with the first, and expressed concern that my rebooked service for two days later was not showing up in their app like the first one did. Angi support staff indicated the app was having technical issues and they didn’t know if or when it would be fixed but assured me the service was booked for two days later and that I could be assured it would definitely be carried out. The ability to rate my first pro that did not show up had also disappeared from the app - meaning I could not inform other potential customers about my experience. Cut to two days later on the replacement service - after waiting an hour and a half I get an email from Angi that they were unable to get a pro to show up for the service and they would have to rebook again for another three days later. I called Angi and canceled the service, and will never use them again. I also contacted Wayfair to inform them about the horrible experience with Angi and encouraged them to seek a different partner for their customers if this is a repeat pattern.
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Rip off
They screw the pros over
Can’t request service
Tried to request a service but it keeps autofilling an outdated address that is no longer saved on the account and when I deleted that request and tried again, I couldn’t create a new request.
No calls
Been putting in looking for someone to do some work no calls for my split unit
Terrible
They will swindle you into a 12 month contract without your knowledge.
Disappointing
I am at my wits end with getting this TV mounted. I prepaid through Walmart at the end of march with project completion of April 3, 2026. Unfortunately, the mount was deemed lost by Walmart and I had to cancel the installation. Since I could not reschedule at that time I had to set up a new date. I’ve spoken to both Angi and Walmart representatives who keep bouncing me from one to the other. I’m so over this. I’m out of pocket the cost of an unfinished project.
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Convenience
I like the convenience of getting quotes
Unable to login…
Basic functionality of logging into the app is not working. It takes for ever to receive the verification code over email. By time email lands in the inbox, the code is expired and the app does not let me login. For 3 resends, one mail landed in the inbox. Is gmail blocking emails from the system? Then the users have to rethink about using this app.
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7pm, No one contacted us yet and the service is scheduled in the morning.
I hope someone shows up, we’re not off to a good start for out 1st time using this service. Angi just rescheduled again. I’m canceling our appointment all together.
Exceptional Tree Service
Jose,Owner of New Look Tree Service came out and gave us an offer we couldn’t refuse to cut and haul off four trees . They just finished the job this morning leaving our back yard with an excellent clean up.
We were very pleased and would certainly use New Look again.
Thanks again Jose.
We were very pleased and would certainly use New Look again.
Thanks again Jose.
HVAC & Appliance Repairman Scams
You need to identify HVAC ands
7pm, No one contacted us yet and the service is scheduled in the morning.
I hope someone shows up, we’re not off to a good start for out 1st time using this service
Options
Great app to find what you are looking for.
Service got cancelled after 2 reschedules
Booked Angi to get a RO filter installed. The appointment was cancelled twice stating they can’t find a pro for my project and eventually cancelled the booking. Really bad experience!
Pro never showed up
Only used once; Angi cancelled on day of service, rescheduled and serviceman never showed but serviceman then claimed to have completed job. Not trustworthy.
Fix this app
I make a project then when I reach the end it completely ignores my input. I want tree removal and tell it that I have 7 to 8 trees I need to be removed. The app automatically tells me 2-3. No where in my input have I mentioned 2-3 trees. Then I cancel the project to start another one and it just doesn’t let me create a new project. There’s no edit option, no cancel option. I have to uninstall the app and hope it works again. I should be allowed to edit my project so and also be able to enter the correct details. Not assumption for what the app thinks i need done.
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Great company
I’m so glad that Angi is here for all my needs.
App is fine. It’s what happens after
The App is good. You can find the technician or whatever service you need and they contact you, and you pick who you want.
It’s what happens after that is the problem:
The SPAM calls from reaching out to so many service suppliers, they are being intercepted by messaging systems and you get bombarded by unrelated calls from all over the place. You get calls from the service people of course, but then the immensity of spam calls after is ridiculous. Angi has to figure out a way to prevent those spam connections, because it makes me hesitant to use it again next time for fear of all those extra spam calls.
And when I hit Contact to write even an email, the email address says it’s wrong and the message bounced back. How ridiculous.
I’m downgrading my review to 1 star, as Angi contacted me via the “email from the developer” - they did not pay attention to anything I said here and ignored what I wrote.
2 issues - one, I have received well over 100 ROBOCALLS ever since I used to app just to call up some plumbers, Robocalls from whoever got my number through the App, NONE of whom left a message except for one, that was offering me a refurb of my house which has nothing to do with the plumbing service that I used the App for in the first place. Two, as I wrote here, their own Email link on their app is broken, as my message to them was BOUNCED. I tried again and it bounced. Their email address isn’t even correct via the App for customer service.
I checked all my Privacy settings and it was all correct, that I had BLOCKED my information from being released, but a week later I am STILL getting Robo calls on a daily basis at least one call every hour.
Angi is a clown. Do not use!!!
It’s what happens after that is the problem:
The SPAM calls from reaching out to so many service suppliers, they are being intercepted by messaging systems and you get bombarded by unrelated calls from all over the place. You get calls from the service people of course, but then the immensity of spam calls after is ridiculous. Angi has to figure out a way to prevent those spam connections, because it makes me hesitant to use it again next time for fear of all those extra spam calls.
And when I hit Contact to write even an email, the email address says it’s wrong and the message bounced back. How ridiculous.
I’m downgrading my review to 1 star, as Angi contacted me via the “email from the developer” - they did not pay attention to anything I said here and ignored what I wrote.
2 issues - one, I have received well over 100 ROBOCALLS ever since I used to app just to call up some plumbers, Robocalls from whoever got my number through the App, NONE of whom left a message except for one, that was offering me a refurb of my house which has nothing to do with the plumbing service that I used the App for in the first place. Two, as I wrote here, their own Email link on their app is broken, as my message to them was BOUNCED. I tried again and it bounced. Their email address isn’t even correct via the App for customer service.
I checked all my Privacy settings and it was all correct, that I had BLOCKED my information from being released, but a week later I am STILL getting Robo calls on a daily basis at least one call every hour.
Angi is a clown. Do not use!!!
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What happened to Angi?
Every time I ask a pro for a quote the app crashes-EVERY TIME. Kind of useless if all you can do is enter project details and can’t send them to professionals. I used it in the past and it worked fine. Contacted them and have yet to hear back.
Reported Someone With Contractor Fraud Charges
I reported someone stealing deposits that was featured on the news (easy to google) and has a public felony fraud case from the district attorney for stealing hundreds of thousands from people. Angi took down my review, didn’t even verify what was shared (on google) don’t waste your time with Angi.
Customer service called me to tell me they would remove my review without proof of the job-he was stealing deposits and not starting work! Waste of time.
Customer service called me to tell me they would remove my review without proof of the job-he was stealing deposits and not starting work! Waste of time.
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