Anona Security User Reviews

Anona Security
Anona Security
Anona Security Technology Limited

Customer Experience

Positive experience25.0% of reviews
Neutral17.9% of reviews
Negative experience57.1% of reviews

~ Based on 28 written reviews from the US App Store.

Is Anona Security Safe?

Not enough ratings yet to assess Anona Security.

Is Anona Security Legit?

Anona Security appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Anona Security is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Update pop up glitch

I’ve updated to the latest version and it still pops up that I need to update.
Also, if I’m listening to Apple Music on my phone and then go into the app, it automatically stops my music. Lastly, I wish that I can see all the cameras at once instead of having to click each one every time. When my elderly mom walks from the kitchen to her bedroom I have to constantly switch camera views. Please make the app more efficient and fix the issues
Show more

Video Loading Issues

The camera works great and records good quality as needed. Its the playback that is a problem. App is updated, Camera has been unplugged, reset, and internet connection is basically 100%. Wont load recordings.

Pretty great app and hardware!

Anona must have started a new app or something because there were many more negative reviews before this one. That being said, I bought the smart lock maybe a year ago and was very disappointed as I could not get it to connect to the app and returned it. I saw that they consistently updated their app and decided to give it another shot. I now have four of these in my house, and they are amazing! They seem very high end, especially for what you pay. I highly recommend these.

I did some research and it looks like Anona is part of the Xiaomi umbrella, if that matters to you. They are as reputable imo.

I am just a normal parent trying to keep my house safe. Not paid, not sponsored.
Show more

Poor control of video recording to easily move forward or backward without having to struggle

I’ve been trying to find a way for being able to see the recording and it’s sad that there’s no option to easily move forward or backwards the recording with different speeds not just till 2X only

Response from developer

Hi Gasssaasosa, Thank you for your feedback regarding the video playback controls. We understand the need for smoother scrubbing and additional playback speeds beyond 2X. Your comments have been shared with our product team for consideration in future updates. If you have any further suggestions, feel free to reach us at support@anonasecurity.com. Best regards, Anona Team

Glitchy app, inconsistent camera

Camera continually refuses to record events. We’ve tried everything: rebooted, reset WiFi, ensured SD card is working. Returning to Amazon.

Worst cameras I’ve ever had

It’s constantly always loading for transmission line very unsafe if anything were to happen you’d be to late to see anything !

Can’t export videos

I should be able to export all clips to my computer. If the app can’t do that for faster playback, it’s useless to me. I view 24/7 footage and need to go through it quicker than 2x. App is glitchy too. Playback struggles

All good

Easy app. Works great. No complaints

I like the app but too many updates

The app updates like almost every day it works fine so why do we need 1000 updates every month

Amazing app

The app works smooth. The camera is connected within a minute. The update took not even five minutes. The scheduling was understandable and easy to set. Highly recommended.

Ai Detection

Will give sporadic notifications and AI and detection on max 7 still misses detections right in front of camera

Honest review

Everything works well and as expected. I was curious why the bad reviews, but the app works great so I am puzzled. It’s quick and easy to use. I’ll update my review if I find anything worth mentioning. Also, the cameras I bought also are fantastic. Really hard to believe they put everything into these cameras and they still work so well. Anona has my attention.
Show more

Not worth the money

Worked for the first two weeks and then an update ruined everything. Haven’t worked right in months

now night vision not auto detect

Hi, this cam never worked well, from difficult connection to unusable for auto detection or night vision, very prompt to get glares from anything shiny. Difficult to manage a memory card too from time to time it says not detected i need to reformat. No battery, you have to find an outside source and connect it with a cable. Vision during the day ok. Very irritating the voice, this cam talks and I can’t find a way to turn it down or off, in the middle of the night if connection is lost or need to restart it talks , loud too.
Show more

Súper

Súper fácil ❤️

App and device stop working

Don’t waste your money buying this product. The app and the devised stoped working after 24h.

Inconsistent and Unreliable

This app works for a few months and then stops functioning consistently. I have extreme difficulty when playing back any prerecorded footage and I am no unable to view quick live snips when I try to open and access. It stays on securing line. My cameras were also offline for almost 3 days for no reason. I unplugged, reset, changed the position and nothing. Then all of a sudden it was back on. This system is very unreliable and does not grant me the piece of mind I was looking for. I wish I could return. I wouldn’t recommend.
Show more

Great app & devices

I’m not sure why there are bad reviews. The app does not seem glitchy- it actually is pretty smooth and fast. The camera’s have excellent picture and were very easy to set up. Again, I’m brutally honest with my reviews. I’m not sure why this app gets a bad rating. But whatever changes they have made recently are paying off.
Show more

这居然是4K,我的脸都拉长到我面目全非?

它只支持几种语言,不支持中文 。这是第一次发现,还有语言不支持的app,

Getting stuck

It was working in the beginning but after some time it got stuck. You cannot reset, if you reset also it will again get stuck on reinstalling. Its so much headache, I dont know where is the issue,worst app ever .minus rating